OM
Odwa M
Active since Jun 2011
8
Reviews
0
Industries
Reviews
8 reviews102 months ago
Pathetic service, no keeping of promises and theft
I was at the establishment with a group of friends and before we left we noticed the bill has been inflated and the waitress(Yvonne) was just plain rude, we complained about this and the manager promised to call me back. No call until today. 2. On Sunday morning after realising that I left my wi-fi router there I called, i spoke to Vanessa who promised to call back and she didn't. I called again after 3 hours, a message was taken for Vanessa and she still didn't return my call. Pity I can't remember the person who took my message, nonetheless I told her why i was calling. 3. Monday morning I called the establishment again and Nicky took the call looking for my wi-fi router, she promised to call back. 4. I called my data service provider who confirmed that the router is being in the vicinity of the establishment. It is now Tuesday morning, I haven't received a call from these people not about the pathetic service we received on Saturday or the router that was stolen by one of their staff members.
0 replies
102 months ago
False advertising on Hyperli
I know you're not going to respond to this as you admitted to false advertising on Hyperli. Common sense is not common to Printstagram. I paid for a voucher on Hyperli and when it's time to redeem it, I need to pay an extra R100. After admitting that they did not give me an option to purchase the right voucher for the photobook I wanted, they still cannot give me this product. This is a clear indication that your customer service is not your concern!
0 replies
102 months ago
Store not wanting to take goods within 7 days
This is on behalf of my mother who had to deal with Exact Store at Oxford Street in East London. She bought a Samsung Z4 on ? October and returned it within 7 days because the phone didn't have network. When she got to the store, she was told the phone will need to be sent to Vodacom for repairs and she said she wanted to cancel the contract seeing that the phone needs to be repaired from week 1. The store sent the phone to Vodacom anyway. I called the store on the 15th of November and spoke to Susan who confirmed the above and further told me that Vodacom couldn't fault the phone. However, she said she can't authorise a credit note only when the phone is back she will speak to her area manager about the credit note. Yesterday a certain Yanga called my mother instructing her to go fetch the phone because Vodacom didn't find any fault. My mother maintained that she returned the phone and that's that. This morning, I called Susan to find out what happened, she wants my mother to go the store to write some letter she can send to their head-office. My mother is not going back to the store, she returned the phone within 7 days because it was not working and she made her intentions clear on day one. Exact needs to deal with this.
105 replies
106 months ago
It's my fault the 3rd part is not insured
<p>I registered a claim with AF Insure and the claims procure wa s very smooth. About a month later I get a letter notifying me of a premium increase and when i called the call centre i was advised that because the 3rd party is not insured, AF does not recover the money from individuals only from other insurance companies. To me this statement implies that it's my fault that i was involved in an accident and actually I should have asked the guy if he was insured before he bumped me....WHAT NONSENSE IS THAT????</p> <p> </p> <p>THIS IS UNACCEPTABLE!!!!</p>
135 replies
125 months ago
Waiting for response
I called the call centre on Monday, 27 Dec to update my details and I spoke to Nqobile who promised to call me back. I'm still waiting and hoping that nothing happens to either my car or my household contents while she's still contemplating to call me.
0 replies
126 months ago
DOES SOMEONE WORK THERE
I ordered goods from China, and they arrived at JIMC last week. Since then i've been trying to call them noone picks up the phone. I wrote them an email no response. <br> I am relocating to Cape Town this week and i need those goods otherwise noone will be able to get them on my behalf. Can i collect them from wherever? Here are the tracking numbers:<br> RO619371305CN<br> RO619285456CN<br> RO619322304CN<br> RO619428336CN
0 replies
127 months ago
Terrible Service
For the first time I've used your services and you just confirmedmy suspicions.<br> 20-11 I requested an iron at 06:00in the morning and I got it after 3 calls and 1hour later. At breakfast I asked for bottled water and I left the hotel without one because of the delay. <br> 22-11 I asked for tea, the cup was dirty. <br> <br> I am disappointed at your service.
75 replies
131 months ago
WAITING FOR REFUND SINCE 10 JUNE
I cancelled a policy with ABSA iDirect after selling the car. I sent Leon Myburgh an email on the 10th of June. I called him several times, left messages which never bothers to return and sent him reminder emails which he also doesn't bother to respond or aknowledge. He requested my bank statement where the amount was deducted from and i sent it. <br> <br> A month later the money has still not been refunded.<br> <br> SOMEONE PLEASE DO SOMETHING!!!!!
76 replies
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5 Star
0 (0%)
4 Star
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3 Star
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2 Star
4 (50%)
1 Star
4 (50%)