DV
David R
Active since Jul 2011
13
Reviews
0
Industries
Reviews
13 reviews53 months ago
Fraud dept no response
On friday 3 dec I called to notify of bank fraud . I emailed the details to transactional fraud . They promise to get back with 48 hours . To date, after numerous emails requesting an update and a call centre which just goes unanswered , I have still not received any response . This is an urgent matter. The bank even tells you while you endlessly wait on the line to call the fraud line or email fraud query .
53 replies
53 months ago
ashfreightcontainerdepot.co.za SCAM
SCAM. 100% scam. I am reporting to police and reporting that the websites are fraudulent.
0 replies
55 months ago
Transunion no-ones home bureau
Everything is a lie..it's been over a year. They don't give a f*&* Call the TransUnion call centre on 0861 886 466 to lodge your dispute; or you can log your dispute online at www.transunion.co.za . You must log your dispute within three months of issue of the credit report that you are querying. Complete the Challenge Form, and submit it. A TransUnion call centre agent will contact you and give you a TransUnion reference number. Submit all your supporting documentation to TransUnion, including proof of ID and address. TransUnion will investigate your complaint. This will be completed within 20 working days.
53 replies
57 months ago
Great service
Tricia Mmotsa was very professional and completed my request timeously.
53 replies
62 months ago
No=one home at Roof Insulation western Cape
I called The George branch last year to get quotes on Aerolite . Peter promised me quotes and he would get back to me. After a while he never answered the phone. I call the Western Cape main 087 number , tell the lady what happened . She promises to do the quote and get back to me. She never did. I called last week and spoke to the same lady and asked for a quote and she again took my details but never got back to me. I called her again, she was driving and would call me back. Never happened. Today I called twice and no answer. I just want a supplier of aerolite on the Garden Route. Amazing how this company doesn't want business.
0 replies
67 months ago
Lack of rsponse or any communication or action.
I have a judgement for an account that was paid in full in march 2018. This judgement still appears on my credit report. First I lodge a dispute but the website is incpable of actually sending supporting documents. I then fax all the relevant documents ( I mean who still faxes these days ?) and hear nothing back. I have now emailed ( having to google for an email as transunion don't want you to use their email it seems) all documents. I also tried the call centre yet because i failed theire random questions they refused to help me. How about running a business that helps people and not hinders them at every step ? Can someone please look into thios and communicate with me as to what you are doing .
167 replies
72 months ago
mweb . a failure to solve their bad service.
We signed up with mweb. Frogfoot installed the fibre. We installed the modem. Mweb were very quick to deduct money without one percent of service provided. The internet cannot connect and I have tried emails with the sales guy, phonecalls to the tech dept , which dont get answered, posts to their social media and still we sit with no connection. They simply do not reply or are making any attempt to just do their job. It's like they take the money and then dissapear.
0 replies
76 months ago
Nedbank app and website login disasters
Nedbank has literally the worst internet banking imagineable. Its the least user friendly experience . I have the nedbank app which only shows the last 10 transactions when it should show 20. Now I'm trying to use the new money app. I registered , changed passwords, etc. On the webpage I get in but there is no credit card account linl to be seen. Only the loan account. Then I try log into the money app but cany because it says ive tried 3 times , yet I've used the same password to as used to log in on the web page. Fire all your app and website programmers because they are bad at their job. i cannot access my accounts because the system you have created is convoluted and a mess.
0 replies
89 months ago
Merry xmas to no one at standard bank
On sunday 9th Dec at the Gardens Centre ATM I deposited 35 R100 notes. The machine jammed and kept my money. I immediately called the call centre and was given a ref numberand a promise that I would get the money by the 14th. I still don't have the money . it's now 15 days later. I have tried calling, facebook messaging and going into my branch and all I get is that the matter has been escalated. No one from the bank can tell me what is going on and no one from this bank gets back to me to tell me when I will get my money back. I am considering a charge of theft against this bank as there is no indication that they will give my money back. There is clearly no concern of customer relations or the inconvenience and cost incurred by me trying to get an answer.
210 replies
90 months ago
Quality of training and staff is very very bad.
I am a telkom customer yet I get asked to , in telkoms words, 'invasitage the nubmer.' I am currently been charged for 2 numbers after cancelling my old number when moving. That's it folks. No checking on their part to see my account and no way of replying to this person as it's a no-reply email. See below for the reply. Thank you for the e-mail sent to Telkom Billing enquiries. Please note the nubmer might not be telkom hence you are charged by telkom invasitage if that number is telkom or not Kinds Regards NOMZIKAZI **********
0 replies
Review Distribution
5 Star
1 (7.6923076923076925%)
4 Star
0 (0%)
3 Star
1 (7.6923076923076925%)
2 Star
2 (15.384615384615385%)
1 Star
9 (69.23076923076923%)