TM
Tshepo M
Active since Aug 2011
8
Reviews
0
Industries
Reviews
8 reviews9 months ago
requesting paid up letter and removal of listing
Dear NuDebt Management, I have been attempting to contact your office for the past two months regarding a payment arrangement and the issuance of a paid-up letter. Unfortunately, I have not received any response to my emails, and your landline system is automated, which consumes airtime without connecting me to a representative. I have already settled the account in full, as per the certificate of settlement issued by MTN Legal. I have sent proof of payment to both MTN Legal and your Queries@nudebt.co.za email address, but I have yet to receive any acknowledgment or feedback. I urgently require: A paid-up letter confirming the account has been settled. Removal of my name from the credit bureau records. Please assist me with this matter as soon as possible. Your prompt attention will be greatly appreciated. can some please assist, will escalte the matter to : complaints@creditombud.org.za
0 replies
29 months ago
Homechoice refusing to pay a refund for the returned wrong delivered order.
On the 16 October I placed a cash order, within a week the wrong goods were delivered. I fowared the confirmation email if my order back to homechoice. I was then advised to return the goods and that I will be refunded within 15 days. On the 21st of October I personally returned the wrong order to homechoice showroom fox Street jhb. The goods were never used and the packed never even opened. Fowared the return form and the pics of the sealed package to home choice. I then placed a new cash order of the correct items while awaiting my refund, within two weeks my correct order was delivered. I then called homechoice to follow up on my refund, vi was then advised that the returned goods were in transit to the warehouse, but they can't tell where exactly (CPT or JJ). I th hen sent a follow up email I was then told that the goods have no received yet and it might take up to 6 weeks now. I have been doing a back and forth on the email wit Inshaaf Vernis with no success. The call center just hangs up on me. To date which is the 14 November I have not received my refund and no idea when, and homechoice can't track the returned goods either. So I can only be credited oy when homechoice receive the returned goods. I have ran out of funds, I need my refund to survive till my next salary and homechoice seem not to care at all. Why do I have to suffer for homechoice poor processes or their stuff incompetence...
219 replies
90 months ago
State Information Technology Agency - Cost me a Promotion- due to Matric certificate
Firstly i will like to thank all the staff at the Certification Collection desk at Gauteng Department or Education , they really tried everything from their part in assisting me with the issue of my Combination Matric Certificate, i have applied for a combination certificate in 2017, I been experiencing back and forth emails and telephones calls between Gauteng Department of education and SITA to fix the system error, i have been issued my Matric statement of results and a confirmation letters to use in the interim, unfortunately i have lost a promotion due this effect, the employer does not accept the statement or confirmation letter from the department of education. I even went to National Department of Education to verify my Matric, but the employer did not accept the letter too. the first letter was issued to me on the 5th of june 2018, the second one followed in August, still to date SITA has not yet resolved the system error. on the 8th of November 2018 i was advised that error has been fixed and that i should come back next week for collection, then when i get there on the 21st November 2018 i was then told that the error is back up again. The Staff from Gauteng Department of Gauteng followed on the matter, with SITA, later on the same day i was advised that the matter has been resolved. on the 23rd of November guess what!... the system error is back up again and UMALUSI is rejecting my combination certificate. The Staff from Gauteng Department sent yet another follow up again. As the result of SITA, i have now lost a promotion to a Deputy Director post due to failure to produce the actual Matric Certificate.
0 replies
97 months ago
best service and advise
Mmapaseka was so helpful , explained in-detail the advantages of having the policy with miway , and also explained in-detail of the benefits of keeping my profile with miway. people like Mmapaseka are the one who kept me being part of miway for a long time , keep up the good work. thank you very much
53 replies
117 months ago
grate service
<p>i removed on of my cars from my policy by mistake online and the agent Ayanda was so helpfull and patient with me. and my poly was reinsted back to the way it was in no time. thank you keep up the good work.</p>
53 replies
132 months ago
failed to track my car but billing my account
i have called tracker several times to test the device installed in my car, and they failed to locate my car several times too, then i spoke to Chamire naidoo who i explained that i want the contract to be terminated and the removal of the device from my as it is not working, he arranged an appointment with me but no one came to my house to carryout my request but they were still debiting my account still after my compliant.<br> I want the Tracker to reverse the debit odder amounting to R525 on the 16 june. below is the email i sent to them this morning:<br> Tshepo Mpisto <br> 9:23 AM (24 minutes ago)<br> <br> to customercare, info <br> Complaint = Referance FD1805083<br> <br> Why are you debiting my account, because you are unable to track my car, what exactly i am paying for, i called you several times requesting for replacement of the device and conciliation of the contract. but no one called to carryout my request.<br> <br> please revers the debited amount of R525 from my account or i will take this up to my lawyers.<br> <br> Thank you<br> <br> Tshepo Mpitso<br> 011 689 8716<br> 076 055 7501
76 replies
136 months ago
dodging to pay out third partie claim
My wife had a car accident which she collided to third parties vehicle, she took full responsibility as she was at the wrong, we submitted a claim and MiWay send out anaassessor to our home and towed our vehicle for assessment the the claim was approved and car was fixed but now MiWay is trying to dodging to pay or approve the third parties by doing a repetition of processes and requesting same documents over and over, and declined the claim on negligence, while the assessor for our car clearlystated that the breaks and tired were and sstill in condition, to add to that we only use specialist when it comes yo our cars , we used hi-q to replace the brakes and our cats are serviced at the dealet , so what negligence are you talking about. We have comprehensive insurance yo assist us when accident happens not to be played <br> As fulls as wwe are not legal specialist, if it was negligence then why did away approve the primary claim for our car then......stop playing us and serve us accordingly as we pay our premium monthly. Thank you
77 replies
136 months ago
she super cool and patient
II called in to reinstate one of my cars back to my policy, she ran the security checks, and communicated well, and explain all the details to my satisfaction.<br> <br> keep up the good very much appreciated<br> <br> thanxx
77 replies
Review Distribution
5 Star
3 (37.5%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (25%)
1 Star
3 (37.5%)