RA
Rashaad A
Active since Sep 2011
25
Reviews
0
Industries
Reviews
25 reviews11 months ago
Cemair - I wish I could avoid but have no choice
The first time flying cemair. My going away flight was delayed from 06h00 that morning to 14h45 … all I got was a “sorry” with zero compensation for the inconvenience. My return flight slated for 8h15 was also delayed to an undisclosed time. But have an important meeting that I will now miss. These are not cheap flights at R3000 return for local travel. Certainly not moneys worth
0 replies
14 months ago
Can’t even do a simple account product change …. Tried 6 times already
I have tried now for the 6th time to downgrade my account and every single time the agents tells me they encountered an error and will call me back but never do. This is beyond ridiculous … I will sometimes wait online for long and the call will disconnect. I am at my wits end regarding this
1 reply
14 months ago
My bank treating me like I’m a *****ster …
I am actually with RMB. Have had an online order go pear shaped where the retailer flagged my payment incorrectly as *****ulent despite the payment being authorised and held off my account. This was on 24 March 2025. I have logged this dispute and logged a ***** case to get this hold removed. The online merchant has provided RMB with the transaction details as well and confirmed the cancellation of my order. But RMB/FNB chooses to hold onto what my money. It’s 28 March as of this writing and still this amount remains held by my bank. The experience with the merchant left a sour taste and now my bank adds insult to injury doing this to me having been a customer for decades … i have quite a large portfolio with RMB and its stuff like this that will make me take everything and move to another bank. And the amount we talking about that is being held is basically a small car for someone.
1 reply
18 months ago
Next day service = no service at all
What a horrid first experience with this logistics company. Parcel booked on Thursday before their cut off for next day service. Friday came and went and now even Monday doesn’t look possible as the courier has not picked up the parcel. And to make matters worse I was told to phone just before 5pm to confirm the parcel was picked up and phoned at 16h50 and everyone went home it seems …
0 replies
28 months ago
Thanks for the amazing service and quick turnaround
Thanks for the amazing service and quick turnaround. There might be other slightly cheaper ISPs around but the comfort knowing I will get good service every time is what keeps me staying … because the value you offer is the best from anyone
1 reply
31 months ago
Was a hiccup and then they fixed it 🙏
It went from disappointed to absolute stellar service. Thank you for fixing this comms issue and you pulled through. Sometime we don’t get things the first time right but it’s how we react and you guys did amazingly
0 replies
33 months ago
Great quick delivery and great after sales service
Bought keys a few times from them and every single time it has been a great experience. Even when I reinstalled my windows sw on a new pc the owner went out of his way to remote into my pc to help activate the sw properly. Will continue my support of this company
0 replies
35 months ago
Almost a month to get refund and still waiting !
Ordered a small pedestal and was told they don’t have the colour I ordered instock so I opted for a refund. To date nothing … order placed on the 19th of June. This is not professional at all
1 reply
35 months ago
Quick painless service from Craig
Quick painless service from Craig. Very professional and efficient
1 reply
42 months ago
Don’t get the negative reviews … I’ve only had 5/5 star review from them
Maybe I’m seriously lucky because it’s the third time ordering from within a few years and every single experience has been great. These are genuine branded frames and the quality of the in-house lenses they use are great. My two year old lenses on both my prescription spectacles from them still look brand new. Delivery has been great and they using Aramex to my door these days. What you see and pay on the website is it … no other hidden costs. This latest order is perfect, I gave them my old script and they promptly updated to my new script without issue and new spectacles received flawless …
0 replies
Review Distribution
5 Star
10 (40%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
7 (28%)
1 Star
8 (32%)