SC
Susanna C
Active since Sep 2011
24
Reviews
0
Industries
Reviews
24 reviews3 months ago
*****ster
Company name (Relaxation pools) Address used (19 Farrel street Hazeldene Lambton contact 0798163215) We contracted a pool company for a new installation. Mr. Sylvester S.T. Chauke began the work and excavation, and everything initially appeared to be in order as per the contract. Payments were made accordingly, and he presented himself well. However, concerns arose when repeated excuses were given—claiming he could not complete the pool unless further payments were made. Despite having many photos and videos of the project, when it came to the actual completion, he failed to arrive on site day after day. We strongly advise against doing business with Sylvester S.T. Chauke (ID 86101257 number partially withheld in compliance with POPIA). Should anyone require verification, the full details can be provided upon request.
0 replies
7 months ago
****mers......
It seems my August statement from Eskom was leaked — hopefully not by Eskom themselves. Now, a group of ****mers is harassing me via WhatsApp, claiming I have an outstanding balance, even though I paid Eskom in full before the due date. Please be careful. There’s a lot of ****ming going around. Double-check any messages you receive and never share your personal or account details with unknown contacts. Dear ************ your account with Eskom has an outstanding balance of R6008.13. Please make payment within 48hrs. For further assistance, call us on 0877411949 or WhatsApp https://wa.me/27877411944. Morkalio Revenue Solutions Ref: ***********
0 replies
17 months ago
Worst customer service ever 201333208
Game Vaalmall Vanderbijlpark. Me and my husband were looking for a new fridge and freezer, Game advertised a Freezer for R6999 Article number 604303 this was delivered the Friday 15 of November 2024 they also had a side by side fridge for R10999.99 item code 831062 this however would have taken a week for delivery. According to the sales gentlemen Sanderson. On the 26 November me and my husband visit the Store to find out what was going on he showed me that the warehouse did not have stock and that they are waiting for delivery of 250 units but still no date of delivery. I ask Mr Sanderson if we can change the fridge to the DEFY one that were currently advertised for R11 999.00 willing to pay the additional R1000.00 just to get my fridge. He requested that I return the following day to do the exchange as this can take up to an hour. I return to the store on the 28 November 2024 Mr Sanderson were off and Mr Lerato assisted me. Now my problem! 1. Firstly, he went to make sure that there is stock of the Defy Fridge. 2. He then took the paperwork to the admin lady to credit the fridge in order to change to the other fridge. 3. However according to Mr Lerato she logged it but I needed to wait until the amount shows on the sales order before they can assist me with the other fridge. 4. I asked how long this will take as I was already hanging around the store from 12:00 and it was already 13:35. 5. He told me he will go and found out if this will take 2 hours or a day. He returned with the worst of answers possible, She are unwilling to assist, she did her work now we need to wait for the warehouse to do their part. 6. I asked Lerato if I can speak to the manager he then told me that he wasn’t supposed to assist me in the first place and now I want to bring him in trouble. And that he did advise me that they are auditing the game store and that the manager is not available. 7. I told him that this is unexpected and not acceptable how is this my responsibility to return to the store again to find out if the warehouse have refunded the sales order. 8. Why am I not able to pay the difference while I were in store in order to delivery the other fridge? This is so inconvenient as I stay 20km out of town. I need to do follow up work on games behalf!!! What happened with customer service????? Now I would like to be refunded as I’m as a customer are worth nothing to you then my money is also not good enough I will go and find another place to spend my money.
56 replies
17 months ago
Fridge - very bad customer service the worst
Game Vaalmall Vanderbijlpark. Me and my husband were looking for a new fridge and freezer, Game advertised an Freezer for R6999 Article number 604303 this was delivered the Friday 15 of November 2024 they also had a side by side fridge for R10999.99 item code 831062 this however would have take a week for delivery. According to the sales gentlemen Sanderson. On the 26 November me and my husband visit the Store to find out what was going on he showed me that the warehouse did not have stock and that they are weighting for delivery of 250units but still no date of delivery. I ask Mr Sanderson if we can change the fridge to the DEFY one that were currently advertised for R11 999.00 willing to pay the additional R1000.00 just to get my fridge. He request that I return the following day to do the exchange as this can take up to an hour. I return to the store on the 28 November 2024 Mr Sanderson were off and Mr Lerato assisted me. No my problem! 1. Firstly he went to make sure that there is stock of the Defy Fridge. 2. He then took the paperwork to the admin lady to credit the fridge in order to change to the other fridge. 3. However according to mr Lerato she logged it but I needed to wait until the amount shows on the sales order before they can assist me with the other fridge. 4. I asked how long will this take as I was already hanging around the store from 12:00 and it was already 13:35. 5. He told me he will go and found out if this will take 2 hours or a day. He returned with the worst of answers possible, She are unwilling to assist, she did her work now we need to wait for the warehouse to do their part. 6. I asked Lerato if I can speak to the manager he then told me that he wasn’t supposed to assist me in the first place and now I want to bring him in trouble. And that he did advice me that they are auditing the game store and that the manager is not available. 7. I told him that this is unexpected and not acceptable how is this my responsibility to return to the store again to find out if warehouse have refunded the sales order. 8. Why am I not able to pay the difference while I were in store to me the delivery on the other fridge? This is so inconvenient as I stay 20km out of town now I need to do follow up work on games behalf what happened with customer service, I do not want any fridge from game anymore I would like to take my money to a place were it is needed and were me as the customers needs can be satisfied. Sales order outstanding 201333208 -
0 replies
40 months ago
Acknowledgment of cancellation
Acknowledgement of cancellation Request I would recommend using another service provider. We signed a contract for 24 months; however, throughout the term, we have been struggling with slow to no internet on numerous occasions (more off than on). When we report the problem, the internet improves for two weeks before slowing down again. On December 9, lightning struck our house, and the internet was not working. We called Morclick technical support, and the tech informed us that he did not pick up the modem and that he will order one for us, and it will be there on the 15th of December. On the 28th of December, I called customer care to inform them that we are still without internet, and seeing that my contract will be ending at the end of January 2023, I would like to process a cancellation. I was informed to put it in writing as no cancellation will be processed over the phone, so I have sent in the cancellation email. They phoned my husband last week to find out if they should send out a technician to come and fix our internet, but my husband informed them that our new installation will be done on January 12, 2023, and they should come and remove their equipment, and they sent us a proof of cancellation. However, up to this point, we did not receive proof of cancellation or an acknowledgment of cancellation (we paid in full for December and January), and they are not able to supply us with service. A5040 - Please include proof of debit order cancellation instruction.
132 replies
40 months ago
Acknowledgment of cancellation Request
I would recommend using other service provider. We signed contract for 24 months, however throughout the term we have been struggling with slow to no internet at numerous occasions (more off then on). When we report the problem then for 2 weeks the internet will be better then slows down again. On December the 9th lightning strike our house and the internet were not working. We phoned morclick technical support and the tech informed us that he did not pick up the modem and that he will order one for us and it will be there on the 15th of December, on the 28th of December i phoned costumer care to inform them that we are still without internet and seeing that my contract will be ending end of January 2023 i would like to process a cancelation. I was informed to put it in writing as no cancelation will be process over the phone, so i have sent in the cancelation email, they phoned my husband last week to find out if they should send out a technician to come and fix our internet however my husband informed them that our new installation will be done on the 12 January 2023, and they should come and remove their equipment and sent us a proof of cancellation. however up to this point we did not receive proof of cancelation or acknowledgment of cancellation (We paid full for December and January) and they are not able to supply us with service. A5040 - Herewith we also request proof of debit order instruction cancelation.
0 replies
40 months ago
Building / construction repairs
Thank you guys for your great work and service will recommend you to everyone 100% satisfied
0 replies
40 months ago
Contract cancelation
I am a vodacom client for the most part of my life, however over the last few years i am finishing my contracts with Vodacom to move to another service provider. In October 2022 i phoned vodacom to cancel my contract ******5181 however this never happen in December I phoned them again. I informed the lady that i would like to cancel my contract. Due to bad service I wanted to upgraded and the lady informed that that they have stock on a Laptop deal however a week later i received an sms that no stock are available. She however coerced me into accepting a other laptop deal, but again this deal have no stock since December i did not here for Vodacom after i phone and asked to cancel an gentlemen however explained to me that Vodacom will sent out all new orders before year end, to day is the 9th still no news. I phoned Vodacom on the six again and again i were put through from 1 to the next customer agent until the phone was put down in my ear. I tried to cancel the upgrated aswell as the contract however the want me to not speak to the cancelation department but to the aftersales department 3 time personal verifications were done for Nothing the phone were dropped in my ear. Please cancel my contract as per my first request and stop trying to sell things that you can not provide your customers!!!!!
264 replies
41 months ago
Banana lover
This is an all in one store. Good pricing and quick queues. Friendly and helpful floor personnel. I want to share a story, when my daughter were between 2 and 3 years old she loved bananas and every time we walk into president hyper the lady will start to peel one for her.
0 replies
42 months ago
No technician was dispatched
We are struggling for almost 48 hours to get our electricity back on the switch at the Could be the problem as our neighbours Have electricity and we are the only ones off that is not the first time this happenedHowever this time is first time we could not get hold of any representative of Escom Escom system is a **** system as it is an automatic response or talking box last message received Eskom Ref 571852203 Dear Customer, Power should be restored as per field staff. If your power is not on please report it again. but no electricity this was reported again this is the second message with the same outcome No technician was dispatched
0 replies
Review Distribution
5 Star
5 (20.833333333333332%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
19 (79.16666666666667%)