AM
Amavel M
Active since Sep 2011
7
Reviews
0
Industries
Reviews
7 reviews82 months ago
VODACOM CELL OHONE CLAIM
FINRITE by Vodacom delivers the most appalling and disgusting service deliberately structured to frustrate customers from claiming their rightful dues. VODACOM a strategic company with the sole aim at frustrating customers while efficiently and swiftly taking their money!! WHY THE HELL DO WE NEED TO CALL THEM EVERYDAY AND FOR 60-90MINS OVER THE SAME THING??? WHY CANT PEOPLE JUST DO THEIR JOBS - START AND FINISH IT PROMPTLY???????????WHY????????????
112 replies
86 months ago
Standard Bank Ethics - double standards
APPLICATION: For a bond application, STD Bank give you a list of required documentation which is time consuming and if it wasn't for my wife, i would have never gathered all those docs. After summiting, STD look for every reason not to help you.... They dont provide feed back, then give you BS that your name is on ITC when its not, then they said i had an outstanding amount with STD when i dont bank with them. This bulling continued for months to the point that Standard bank tried to get me into committing what i have now learnt it to be a crime , of illigally obtain my employers bank statements to see if the company was financially sound! Thinking that this unethical and poor service had ended, no, it continues. Submitted my progress payment and was told i would be contacted within 5 days. Follow ups of waiting for more than 20mins for their centre to answer was fruitless. Went into the brach and the branch manager couldn't assist other than dial the number and watch me for 19mins, where i was requested to resubmit again. Standardbank has not respect for their customers valuable time. I have found this to be a practice that is always met with a sorry , sorry sorry , never-ending!! They cancelled/closed the Guptas account for ethical reasons, but where is the ethics line drawn. The banking ombudsman is a toothless organisation that fully supports the banks regardless of lawless practices. Let me prove it.
56 replies
96 months ago
FNB - REDUCING YOUR WEALTH and destroying your business - one shot!! FNB worst bank ever
FNB at Wesbank Building, Fairlands Office Park, Enterprise Road, Fairlands has caused me to loose more that $5,000,000.00 due to neglegence from their back office on handling LC's. They take more than a week to return calls, or reply compared to two hours for an African Bank to replay. Further more , I had a R3,000,000.00 house bond and a car installment on R800,000.00. Sold the house, settled the car and now FNB says i can't afford a R1,000,000.00 bond , but I'm paying R45,000.00 rent per month. Mrs Neshi ********** wouldn't return or reply after submitting a whole ream of paper for their requirements , unbelievable amounts of documentation ..... you feel violated and then she still didn't have the decency to call back or put in any effort to relook at her calculation!! If i can afford to pay R45,000.00 a month, then sure as hell i can afford R3,000,000.00 bond. WHAT ARE YOUR BANKERS REALLY UPTO?? These banks have gone totally insane. They are slack, lazy, irresponsible , contribute nothing to the countries growth and treat at their customers with contempt and disgust , with the only view of calculating the possibility of attaining and attaching highest assets!! How did you let Steinhoff get away with billions!!!! FNB is the worst bank - they can't and any value to your business of personal wealth, but are excellent at reducing your wealth very quickly
53 replies
124 months ago
Refusing to Sell to me
For a whole week I called and text Mr Riaan Fourie to sell me a couple of Kawasaki GTR1400. Mr Riaan Fourie replied after my first sms that he would check and come back to me. After several more sms and two calls later Mr Fourie finally answered his call. After introducing myself (name only) he said \nee dankie\" and put the phone down. I texted him again and asked if he was refusing to sell me a bike, and he replied \"yes. if you don't like take it up with Chris\" (KMSA Managing Director). It is absolutely imposible to think that this just happened. Im still shocked at this, especially in the state our economy is as well as the depressing sales numbers of bikes in SA. "
0 replies
126 months ago
BANKS Treats customers like criminals?
On Thursday 12:00 i left KZN to Mozambique for business meetings lined up on Friday 4th. I crossed the boarder at Golela without any issues. After arriving at Goba boarder and getting the passport stamped, I presented the green registration document and was told i couldn't cross over without a letter from Standard Bank giving me permission. Imagine the sudden shock!!! They said it was a new requirement from this year, because I could cross over to Mozambique to sell my car and claim from the insurance!! This sudden shock, anxiety, frustration and panic was just too much. I raced to the second boarder and finally got through the 3rd boarder post, risking my life in those dark road with cattle and goats everywhere , and arrived at the hotel at 23:45. This is totally unacceptable, STANDARD BANK treating me like a criminal, robbing me of my right to travel freely and denying me my rights while reserving all their rights to the hilt!!!!! What type of person would think up such a useless requests just to frustrate their customer? Standard Bank is so used to getting away with anything that everything else will go! when, where will Banks stop?
75 replies
129 months ago
DISHONEST DEALINGS
VODACOM CUSTOMER CARE H/O referred me to VODACOM CUSTOMER CARE Gateway (VCC) where i could hand my phone in due to overheating and i would get a replacement phone for the period. At 09:10 when they opened I was told that if its the battery it will cost R500-R600.00 and a software reinstall R800.00 and it would take min 2 days.I asked for a replacement iphone and the manager Malcom said they don't have loan phones!! I pleaded to have the phone fixed urgently please because its my only way of doing business and finally the manager said that by 12:00 it would be done.At 12:00 i called to follow up as no one had contacted me and was told that it was the battery and cost of R1102.00. Frustrated i asked to please go ahead and they said that all repairs had to be paid upfront but the Job Card says on collection. Couldn't reason with her any longer over the phone and was forced to go in a 3rd time from Ballito, to pay before they could go ahead. After the payment was made she conveniently said that it would only be ready the next day!! Frustrated i asked for the Manager and she replied that the manager and the technicians where out for the day (13:15) and nothing i could do. I left
75 replies
129 months ago
GREAT FRIENDLY ATTITUDE
After returning to VODACOM Customer Care in Umhlanga Gate 4 times in one day from Ballito, and receiving the most appauling service and treatment, 2 VODASHOPS suggested i go to iFix to have my phone repaired as it was urgent for me because all my business is conducted by my phone. iFix, Giselle and Shannon, understood my situation and promised me that they would have it repaired in 1 long long hour. 20mins later my phone was ready, and they charged me only R499.00.<br> Vodacom Customer Care quoted me R500-R600.00 and wanted to charge me R1102.00 for the battery only and two days waiting period. Thank you Giselle and Shannon at iFix for your great service. I will now ask GATEWAY management if i can put a iFix Display area infant of the Vodacom Customer Care shop,referring valuable customers to iFix. Thank you again.
75 replies
Review Distribution
5 Star
1 (14.285714285714286%)
4 Star
0 (0%)
3 Star
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2 Star
3 (42.857142857142854%)
1 Star
3 (42.857142857142854%)