DM
DAVID M
Active since Oct 2011
8
Reviews
0
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Reviews
8 reviews26 months ago
Poor customer service
Had to Phoned Vodacom twice to discuss changing my contract. Were promised in both cases that I will be phoned back by their cancelations department. Still waiting. This is not the first time I am experiencing lack of service. Poor service
116 replies
30 months ago
Poor service Vodacom
Have reported an issue I had with upgrading. After 9 months the poor quality phones were collected. 10 days later and nothing further has happened. Every consultant I spoke to in the last week promised to escalate the matter.
262 replies
31 months ago
Pathetic customer service
Tried since January month too have a upgrade phone returned. They have it logged on their systems since January. Deducting money every month for a product which I am not satisfied with. Do not upgrade with Vodacom.
262 replies
52 months ago
Poor services : Sleepmaster N1 City
I bought a Sealy Olympia bed in October 2021. After 3 months the mattress has started sagging on the one side. When I phoned to complain about it, I was told that I had to come into the shop to complete a claim form. I did that on Thursday 06/01 and is still waiting on them. Phoned the shop and Customer services also. No service yet. Will not recommend this shop.
0 replies
58 months ago
COVID HOTLINE NO GOOD
1. MY WIFE AND ME HAVE BEEN REGISTERED TO GET OUR VACCINATION . BOTH ON THE 15TH BUT AT DIFFERENT PLACES. I NEED TO DROP HER OFF AND THEN DRIVE 30 KM TO MY ALLOCATED VENUE AND THEN BACK AGAIN. I PHONED THE HOTLINE TO SEE IF THEY CANNOT CHANGE THE VENUES SO THAT WE CAN HAVE OURS AT THE SAME PLACE. SORRY BUT IT IS A SYSTEM GENERATED ALLOCATION AND THEY CANNOT ASSIST. WHAT IS THE PURPOSE OF THIS HOTLINE THEN. USELESS AS GOVERMENT. 2. MY SON 34 YEARS IS DISABLED AND I ENQUIRED IF ANY PROVISIONS FOR DISABLED PERSONS ARE MADE REGARDING VACCINATION SO THAT WE COULD TAKE HIM ALONG WITH US WHEN WE WILL GO FOR VACCINATION. WAS TOLD - YES SIR WE MADE PROVISIONS FOR DISABLED BUT HE MUST WAIT TILL HIS AGE GROUP ARE REGISTERED. SO WHAT PROVISIONS ARE MADE? . HE MUST WAIT TILL THE RIGHT AGE GROUP WILL BE ANNOUNCED. 3. I HAVE ALREADY LOST ONE SON TO COVID
0 replies
59 months ago
PATHETIC SERVICE IWYZE
I submitted a claim more than 2 weeks ago. Submitted documentation and waited. Since Monday I have been phoning and sending emails to get intouch with the Claims assesor. Received email yesterday that he will phone me before end of bussiness. second day still waiting. Poor service. When I send an email to their customer and claims email I received a reply that their inbox is full. Pathetic service.
53 replies
124 months ago
Deduct money of my bank account fraudelant
I upgraded and explained to the sales consultant that I want exactly the same package as what I have at the moment. She mentioned a lot of extra stuff, but I made it clear that I do not want to pay anything more, as what I have at the moment. She assured me twice that there will be no extra costs. End of January ELITE MOBILE deducted more than R 600 extra from my bank account for services like rescue, techno,mag zone, hotspot, sos squad etc. for which I did not asked. I made it clear to the sales consultant. How CORRUPT and then they are dealing on behalf of VODACOM. <br> I phoned them and was told they will send me a sms with the numbers where I must cancel the subscriptions. Why cancelled if I have never signed up for it?
150 replies
137 months ago
Time wasting Bad attitude poor service
On 2015-01-27 at 18h10 I visited the Goodwood N1 Value Centre KFC branch to order food. After being in the que for 25 minutes I only received half of my order. I was Informed in an abrupt way to go and park in the parking area and wait for the two streetwise 2's that were still outstanding. After I noticed that several other customers were helped I approached the saleslady again and was informed to wait. After another 13 minutes my other remaining order was brought to me. By that time the burger was cold as well as the chips from the first streetwise..I am disgusted about the service and attitude of the workers. This is not the first time that I have experience this kind of service at this particular branch. Their service are pathetic. An excuse for poor service wont do the thing. Improve your service and teach your personell manners.
77 replies
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5 Star
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4 Star
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3 Star
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2 Star
2 (25%)
1 Star
6 (75%)