LL
Lindsay L
Active since Nov 2011
8
Reviews
0
Industries
Reviews
8 reviews30 months ago
I am happy with DOTSURE
So far only had to use DOTSURE once for a claim. I am blessed with a healthy dog. Claim went through smoothly. Claim was paid out quickly. No complaints at all. #DotsureHelloPeter
131 replies
122 months ago
Disappointed NoFool Sale
Sat up last night for the 2Home NoFool 50% off sale and placed an order for 2 x RW cutlery sets at 50% off per set. Got as far as wanting to pay and suddenly there was no option on the page to pay. First thing this morning I tried again and again there was no prompt to make payment by credit card. I wrote to @ home by e-mail just after 8.30 am asking what to do. My e-mail was IGNORED. I wrote again just before 10.00 am and I received an e-mail saying I will be contacted. No-one made contact with me so I checked again this afternoon there the item was listed but now out of on-line stock so I phoned and spoke to a very nice helpful staff member who found 1 set available (which I have now on order) but I really am needing a 2nd set. So here I am appealing to ALL managers at Head Office to please, please, please find me a second set and to sell it to me at 50% off as per NoFool sale because not securing my purchase last night with two sets of IONA cutlery was not because I couldn't commit to payment - its because your - the @home webpage was not working properly. Wonder: Did this happen to other shoppers last night and if quantity advertised was an April Fool joke
75 replies
126 months ago
Damaged goods damages my faith with the store
Used a voucher received from Superbalist to pay part of an item that was going under the Christmas tree as a gift for a member of the family. Opened the item box to wrap it and found the item damaged. Wrote to Superbalist asking for a refund asap to have cash to buy another present elsewhere - scared that another order from Superbalist will not get to me in time for Christmas. Also asked if it was possible to have a replacement voucher. Email received today said management said they will refund what I had physically paid, didnt say when this would happen but also said that the voucher cannot be replaced. Come on Superbalist ! What a let down! The issue comes from your side, you admit it in your e-mail to me. Refusing a replacement voucher is shoddy, poor customer service and bad marketing. For the inconvenience caused for not doing quality checks before sending the item out you should be throwing a voucher / vouchers at me as an apology. I am so disappointed and I sure regret my purchase.
75 replies
126 months ago
Uber site for BlackBerry still not working
I have used [URL Removed] for a number of weeks without any problems. I actually became a big Uber fan during those early days. Saturday evening when I logged into [URL Removed] from the brower of my phone (I am using a BlackBerry Z series) I get one of two options (a) a network error message (b) or I get as far as enter my log in details and if the map appears on my phone there are no Uber cars to view or an option to get a quote fare or to book a car. I wrote to Uber Saturday night and few times after that and I received replies but (a) a telling me to remove the App - someone at Uber doesnt read e-mails properly because if they did they would see I cant use the App for Blackberry. Another response said they have re-activated my account. Still not working on my phone (But, it does work on the home computer - which is no good when I am not at home and wanting to book an Uber) A friend, also with a Blackberry Z, is having the same problem and the received a message from Uber on Monday saying that they have a problem that they are trying to fix. What is going on Uber? Why is [URL Removed] for my BlackBerry Z not working and why cant I find a phone number to call you.
75 replies
127 months ago
Very Happy with Banks Kitchen Boutique
I took a chance (one never knows with internet purchases) and placed my first order at Banks Kitchen Boutique for a Christmas Gift. Am I impressed :-) The box arrived well packed for glass items. Best of all delivery was quick. Thank you very much Banks for super service. I will, for sure, purchase from you again.
0 replies
127 months ago
Went that extra mile
Great customer service and the fumigation team was wonderful. They worked carefully around things and went that extra mile to please. Thank you Verminator - I will use you again if need be.<br>
0 replies
129 months ago
21 pointless hrs on the phone with Telkomsa.
Called Telkom on 12 Aug for an upgrade from 2 meg spped to 10 Meg upcapped Was told by Telkom on 19 Aug that the job was completed and billing for the service has started but our speed stays at 2. To date we have spent TWENTY ONE hours+ on the phone - listening to Telkom-music and talking to many, many people. Latest - Told that the exchange is delivery 10 Mbps but our account remains at 2 speed - means we cannot receive the bandwidth we require. Every time we talk to the Tech Dept they say that Sales must release the line. When we call Sales they says Tech dept must release the line. Now what! NO ONE IS REALISING the FLPPIN line ! We need this service up and running ASAP. Telkom - please - helllllp us. Very desperate to get this done.
75 replies
136 months ago
Cut off 3x in 13 days. Paid account on due date
Loyal customer with no history of missed payments. Payments always done EFT way without a mishap. <br> 31 January 2015 I paid amount due. 2 Feb my service was disconnected for non payment. I phoned. Explained bill was paid. Was told it was not reflecting but re-connected me. <br> 5 Feb my service was disconnected 2nd time. I only found this out on the 9th Feb cos I was away from home. 10 Feb I called Multichoice. Told to email proof of payment . I did that. I also attached a ref number from the bank saying EFT for payment on 31 Jan went thru. Also sent proof of payment. Asked for something in writing letting me know that my account is now in order and a credit for days that my PVR was disconnected. And asked for confirmation that a reconnection fee(s) will not be charged. Multi choice reconnected my service and responded to my email by emailing a system case number 6067146 (10 Feb.) Service reconnected.<br> This morning disconnected a 3rd time. I called again. Payment still not reflected. Was told to email proof of payment. Was told that there are funds \lying"there still be allocated to accounts. One could be my payment! I am furious. What a waste of my time ! """
77 replies
Review Distribution
5 Star
3 (37.5%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
5 (62.5%)
1 Star
0 (0%)