Active since Nov 2011
How on earth is their 6 months waiting period for part!!! Clutch slave cylinder pipe. Why aren't there stock in SA!!
The cards fit perfectly, and there’s enough space for cash. Highly recommended for anyone looking to transition away from a bulky wallet.
Every three months, I am asked for my proof of insurance!!!!! You are irritating your clients!!! Stop asking me for it!
Your banking app needs to be fixed. You are calculating previous months’ full payments for the expected shortfall. That’s wrong! You should calculate salary minus debit orders = leftover. Right now, you are unnecessarily scaring clients. You should also allow us to choose how and what we can see regarding the shortfall. Your app’s budget calculation needs major improvement—it currently sucks.
You can't anything done with Sanlam AI call centre assistant. Doens't understand when you answer any questions! It's terrible remove it!
I am extremely disappointed with the service I received. I called to confirm a debit order and was told it was not one of Vitaltity debit order, so I reversed it as it appeared to be *****ulent. Shortly after, I received a notification that my Vitality membership was suspended. As soon as I realised the issue, I made sure the money was paid back immediately. Despite this, my gym membership is now affected, and I'm being asked to pay a new joining fee — even after I explained the situation clearly! This is unacceptable. I acted in good faith based on the information I was given by your team. THEY CLEARY ******** *****ING OUR MONEY!!!!
This is absolutely ridiculous — no wonder you're losing clients. First, you harass me nonstop about my insurance, even after I sent multiple emails confirming I do have insurance. Then, without my consent or signature, you go ahead and load your own insurance on my vehicle. And now, you’re threatening to block my account again, just because I haven’t physically come to a branch — when all you’re asking for is an ID and proof of address, which I can easily send online. This is unacceptable, a complete waste of my time, and it shows just how little you care about your customers.
The service we received at Virgin Active Little Falls was absolutely shocking, especially from the manager and staff! We were in the middle of our workout in the only available section of the gym when we were told to move because of a class. We made it clear that we wouldn't move, as we are also paying members with every right to use the facilities. There was no other open space available, and training on the hard floor would have risked serious injury to my legs, given the nature of my workout. Unbelievably, the manager and some of the clients became aggressive, physically removing our belongings and throwing them around! It's appalling that Virgin Active employs staff who resort to such aggressive behavior.
Paying for a service I am not getting. Paying for 1000/250 and only getting 50/250. I have to call every time to rest my line. The problem sitting with Vuma tells Afrihost not to escalate it to get the fiber line replaced in the complex.
I have been waiting for them to replace the complex fiber cable for weeks. They were supposed to give me an ETA for the installation today. Supposed to get 1000/250 and only get 50/250 getting tired of paying for a service I am not getting.
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