Active since Apr 2009
Great salesmen, or should I say skilled con artists. After attending to the really good presentation they came and sat with my wife and I. I opted for the R14k package but after saying if I take the R29k package, with so many more perks, I also get to make referrals and then I can make the money back in 4 months. Both packages are once off, with no additional charges. Thank seemed fair (but which con every does not seem good). Ok, so I willingly made payment, which battled to go through (which should have been a sign), off I went. We received four (4) voucjers, and when we redeemed the Voucher, it would cost us $25 per voucher, which is over R2,000. So much for free voucher. I have not used the system yet, as it was in October and we will not be going on any holidays until February / March 2025. This first problem came when I queried abut the referring people, as no one contacted me about it. Eventually I was blocked by the Ortus salesmen after various enquiries as to the "process". Now, there is a charge from Go Ortus of R878.11 on the account! So please, stay away from their so called empty promise of a free holiday, it will cost you plenty.
On Monday afternoon at approximately 15h45 the data speeds dropped to kb per second, which I normally get, on average 30 - 60 mbps on my Wi-Fi modem and 100 - 180 mbps on my phone. I contacted the rest of the people in our little town via WhatsApp (I have a spare MTN sim for emergencies), and most had problems with Vodacom and Rain data speeds. By Tuesday this speeds has not improved. As this happens on odd occasions, I waited until Tuesday morning to see f it had improved. It did not, so I logged the call with the Red call centre (5-36134979454692). They rest the modem and my phone, but no improvement. They said it will be escalated. Well, I called on Thursday and they have passed it onto the Networks team, which could take 7 working days to respond. Really, and I still have to pay even though I have no service? If they start giving credits for when they are down, then maybe there will be a better response, as it will hurt their pocket, the only manner to get service in this third world country of ours. Where is the priority when the entire town is down?????
This company does not listen and they are in breach of the POPI Act, as they contact you without approval and even when you request that you be removed from their database, they continue to contact you. Not only that, but they call you from multiple different different numbers, which I have now blocked over 15 numbers of theirs.
If you want a list of fines and want to pay them, maybe Fines SA is where you must go, but fines on my name are data 2017 and still there (according to the act, these fines fall away), never having been given a summons or anything, so they just want you to pay. But the biggest issue I have with them is not complying with the POPI Act, as I have request 3 times in the last 3 months that I want to unsubscribe from their database and emails, yet I still get email after email.
On 20 February 2024 an Avis rental vehicle was dropped off at the panel beaters for me whilst my vehicle was in for repairs. Vehicle was clean, but definitely not spotless and all looked good. I did the walk around with the Avis driver and asked him whether the vehicle was full of petrol. He said yes, barring the 4 kilometres they had to drive to the panel beaters. After driving off, within 10 km, the digital petrol gauge dropped to the 7/8th position. I did not drive the vehicle at all, besides to my house and then back to the panel beaters on March 2024. I stopped by a car wash which washed the car and was spotless. I then stopped at a petrol station and told them to fill the vehicle up. Now I travelled only 122 km, so therefore I am expecting to fil up 10 litres at most (assuming 10l / 100km, which the polo should give me 6.7l / 100km - I drive carefully). It filled up 25 litres. I complained, and what is Avis's response: "We fill it up to the click at the pumps, therefore it was correct". This is just plain *******.
Being a shark and doing in the public must be part of Makro's mission. I went onto their website to procure a fridge. There was a Defy 226l on promotion and it stated that if you procure the fridge, you will get 6 x 2l Pepsi's and a surge protector plug for free. I added the fridge to the basket and went to pay. I noticed it added the Pepsi and plug to the basket but was charging me for it. I assumed it will remove it on payment. I paid and then it charged me for it. I contacted the Makro call centre to ask why, and they said I have to "click the More for Less" button to activate the "free" items. It is advertised you get it for free, nowhere on the advert did it say only if you click a button. I asked them to remove those items from the paid order and they said I have to cancel the order, which will take 2 - 4 working days, by then the promotion will be over. I do not even drink Pepsi, which I would have give away.
I placed an order (#000069377) and made payment on 13 June 2022. Received a mail to say my order will take 21-30 business days. My order never arrived. I have tried contacting them via email, but an automated response of your order will take 21 - 30 business days. Tried calling and nothing! Just business hours. I do not believe they are legit. After complaining on social media, I was promised on 12 August 2022 a refund. Well, until today, I have not received the promised product nor the refund. STAY AWAY FROM THEM
I have seen many electrical / solar installation, most of them are just that, an installation. But Stefan and his team take pride in their work and are the epitome of professionalism. Not only was the work done on time, but it was so neat and expertly done. They cleaned the site up each day after completion and the everything put back where it was. Their crew is humble and great manners. This is what Service looks like!!! And the price, well let me just say that it is definitely money well spent and well below other "approved" installers.
In Deneysville (Free State) , the tower has been down for 55 hours already, and when you get a slight chance of making a call, Vodacom takes so long to answer, that you lose the signal again, so unless you have an alternate service provider to log a call, you just have to be satisfied with them taking their time to restore the only tower in Deneysville (they said the "BNS" is faulty).
Went on 20 Nov 2022 to HiFi Corporation in Vaal Mall and spoke to the sales person about a printer. I was interested in those that can refill. He pointed out a Canon PIXMA G2411 for R2,899 on special. I asked is that the best price, which was stated yes. I bought it and when I got home I was searching online for refill inks. I went to the HiFi Corporation webpage and lone behold, there the same printer is on sale for R1,799 (R1,100 less)!!! I contacted them to query this and their excuse is that it is different sales streams - how pathetic. Surely a) the Salesman should know and b) the price should be the same. HiFi Corporation will not see me again if this is their attitude!!!
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