IA
Iftekhar A
Active since Jan 2012
32
Reviews
0
Industries
Reviews
32 reviews3 months ago
Unsolicited SMS spam marketing
I have never signed up for or used any of their products but every week they spam me with SMSes to take up loans. I tried opting out numerous times but they don't honour it and continue spamming me with unsolicited marketing.
112 replies
26 months ago
No support or documentation
Car was fitted with a Sanji ZX120 alarm and it has caused endless problems after the warranty ended and the shop that installed it closed down. They don't provide any wiring diagrams even though you are the owner of the alarm system - they want you to go to their "dealers" again. Absolute waste of money.
0 replies
29 months ago
Long life milk sour 4 months before best before date
I bought a 6x1L pack of Parmalat Easygest full cream milk and all 6 cartons were off despite having a best before date of March 2024.
129 replies
36 months ago
Continuous harassment to sign up
They call me every single day trying to sell their products even though I make it clear I'm not interested. They always call from different numbers so it's near impossible to block them completely. I do not recommend them to anyone based on this spammy marketing.
106 replies
36 months ago
Excellent service
I had been searching for a specific component that was only available at a certain distributor. I put out a request on a few public forums and Rockin IT offered to source the part for me at an exceptional price. They went above and beyond to help me get the part I needed, even though it wasn't something they typically carried in their inventory. I am so grateful for their help, and would highly recommend them to anyone. Thank you so much for your exceptional service!
53 replies
38 months ago
Incorrectly charged and then delays and excuses processing a refund
I have been waiting for a month for Skynet to refund me money owed due to them incorrectly measuring the dimensions of a package I sent. I have been in contact with Eileen Burgoyne and Sabelo Khambule but they have been using delay tactics in the hopes that I'll just go away. They take days to respond and you have to constantly beg them for updates. When they do respond, there's no ownership or accountability and you are instead given excuses. It makes one wonder if they are overworked or should be put on a performance improvement plan. The difference to be refunded is not a large sum however it affects what I charge my customers for delivery and what they did is basically theft. I don't think I'll get my money back from them so I hope that from this review I can save others the hassle from dealing with this company and potentially being robbed.
168 replies
42 months ago
Poor customer service
The Courier Guy's support is extremely disappointing. When making a booking with Pudo it doesn't tell you how long you have to drop off your parcel, only after making the booking it indicates the expiration time. Get to the locker and the pin is expired. Reached out to their support and got a condescending reply linking their ts&cs which say the drop off must be made on 36 hours. Nowhere else on their website does it state this 36 hour period. No effort was made by the support rep, Minah Kubayo, to try and turn the customer experience around. Checked their reviews online and multiple others had the same issue so it's clearly not as transparent as they make things seem. Will never use them or TCG again and I send parcels every day for my business.
0 replies
42 months ago
Misleading and poor customer service
Pudo is a waste of money. When making a booking it doesn't tell you how long you have to drop off your parcel. Get to the locker and the pin is expired. Reached out to their support and got a condescending reply linking their ts&cs which say the drop off must be made on 36 hours. Nowhere else on their website does it state this 36 hour period. No effort was made by the support rep, Minah Kubayo, to try and turn the customer experience around. Checked their reviews online and multiple others had the same issue so it's clearly not as transparent as they make things seem. Will never use them or TCG again and I send parcels every day for my business.
0 replies
66 months ago
"Premier Banker" is just a phone book?
I've been on FNB Premier for around 2 years now and used the "Premier Banker" feature via Secure Chat for the first time this month for 2 very basic queries. On both occasions the "Premier Banker" was absolutely useless and I really do not see the point of this product or paying extra for it. The Premier Banker doesn't do anything to assist you with your query other than pointing you to another department. The Premier Banker is marketed on the FNB website to: 1. Provide access to a team of product specialists 2. Assist you with your banking queries Yet all they do is give you contact details of another department - details you can get via Google yourself or by browsing the FNB website. They make no effort in resolving your query or opening a ticket with the relevant department on your behalf. It truly is a pointless product.
112 replies
75 months ago
Service is non-existent
Unfortunately, they were appointed by Momentum to replace my geyser and I couldn't change it. They wasted 2 days of my time by not sticking to the appointments they made (I had to take time off work waiting for them for nothing). Their workmanship is shoddy and their staff are disgusting. Their workers spat all over my yard and in the ceiling and did not leave the work area in a better state than they found it. It took 5 days for my geyser to be replaced! Do NOT use this company for any work to be done and do NOT use Momentum insurance. They partner with the worst 3rd party providers.
0 replies
Review Distribution
5 Star
1 (3.125%)
4 Star
1 (3.125%)
3 Star
0 (0%)
2 Star
6 (18.75%)
1 Star
24 (75%)