Active since Jan 2012
95
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95 reviews1 month ago
****ed by Lulabet
****- i paid 100 and i played won Around 5k when i withdrwa im tolt to pay R350.i did.i try to eithdraw.they say i must pay 168. This is a ****
0 replies
3 months ago
Poor service
Sitting for more than an hour just to collect an if.this sucks.
0 replies
6 months ago
They dont pay when you claim
Becareful when you take i surance with them.they dont pay.excuses after excuses.they declined my claim.on basis that they dont insure second hand phones but they were debiting my account allbthese years.and they promise to refund me all my premiums.Since early september i o ly got 6 premiums out of 23.ive been sending them messages all in vain.worse insurance ever
0 replies
7 months ago
Poor customer service and attitude.
Yhooo I hate coming to this bank when there was a live rugby match.we were not attended.when I complained I was told by an official that fnb is the sponsor of the rugby.my question was why they dont close shop if .if they are going to watch rugby not attending clients.i was shocked when I asked for the manager that she was the part of the crew.this is so not on.client service is on another level in this bank.i had to questions twice because I wanted foreign then youth card.
53 replies
7 months ago
Poor customer card,charges not communicated
I took a comprehensive insurance for the car I rented.on returning the car two wheel caps were ******.nothing was communicated i tried many times to communicate.only my refund was debited R1900.which I was sure the insurance should have covered
0 replies
7 months ago
Claim not finalized that too long
The claim presses is tedious as you are not allowed to contact them.they will ask you one question.and you will wait as they will andlswer after three or 4 days with another question.its been a month now since I've lodged a claim.still answering one by one question. Yet when debating your account they dont hesitate.
106 replies
12 months ago
Unprofessional
Bought an iron.missplaced the slip but they can't exchange the iron it's brand new but they won't exchange it because of the slip
0 replies
14 months ago
Dont want to confirm
Capitec Rooderpoort does not want to confirm that my husband doesn't have an account with them.these are the forms that are needed in my child's school.funny enough mine was confirmed in East London.why would the same bank have differ rules
53 replies
18 months ago
Misinformed by a sales consultant
Misinformed. I sold a router and i was told its ucapped. 9?days later its lagging and buffering.when i called them they said data has finished this is a fair usage.Whats this nah. I was using a fbre i never had a problem like this
0 replies
19 months ago
Poor food
Bought 6 piesces 4 of them are drumsticks.wrap has chicken and lettuce no sauces no cheese disgusting
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
21 (22.105263157894736%)
1 Star
74 (77.89473684210526%)