AH
Adriaan H
Active since Jan 2012
6
Reviews
0
Industries
Reviews
6 reviews25 months ago
Charges R10 000.00 cancellation fee. Consider other institutions.
My son studied at Eduvos in 2023, the course he took was quite tough and he struggled so we decided to withdraw him from the course, I sent through the notice and 40 days later i recieved a R10 000 cancellation fee and they started to add interest to the account. I have reached our to Aamina Gangat the General Manager to discuss and reconsider and they refused to do anything about it, which i think is unacceptable. I was happy to pay some fee but R10 000 is absolutely exuberant. I would suggest to most parents to consider other institutions. this conduct reflects on who and what they really represent. We went from owing nothing to owing close to R11 000.00.
56 replies
39 months ago
Unethical behaviour
Unethical behaviour I thought I would bring this to McCarthy's attention re my current experience. What happened was the following: My son matriculated in 2022 so we thought it would be super nice to give him our old 2012 VW Polo as a right to passage gift from his folks at the same time we thought lets get my wife a updated and newer Polo. Our search took us to JHB even though we live in Cape Town, I worked for the Imperial Group many moons ago so I was comfortable buying from a reputable brand or agents even though in JHB. Our experience with this dealership as follows: We saw a 2019 Polo at your The Glen Branch 15/11/2022 and we decided it was a great deal and the car looked in great nick. We put in our finance the Friday was approved same day did out validations Monday we reached out to ask re delivery etc, got a call back from the sales person sorry car was sold to someone else, first come first serve. We werent aware there were more buyers so obviously we were quite upset regarding this and we didn't appreciate how this was handled. The manager called my wife said sorry and told us we he will look for a car for us. Which was nice. Couple of weeks later he called my wife and said he found us a car, sent us pics of a Blue Polo he's thinking of getting for us, everything sounded great and we were impressed with him getting back to us. But thats where all this went pear shaped. We changed the article on the finance got approved and they sent us the OTP, on the OTP there was A R28k warranty on polo. I asked them to please remove it, due to it adding almost 13% to the purchase price. The manager called me and told me he cant sell me the car without warranty which was upsetting, I called him and he told me to speak to the Dealer Principle Scott.I spoke to the DP and he told me if I dont take a warranty i need to sign a waiver that the dealership wont give me ANY type of warranty. Which is Extremely unethical and felt like he blackmailed us. I asked him to send me this waiver to read it, I have this waiver. We called the F&I and asked her to add a more affordable Warranty which she did. Anycase so this was around 10/12/2022 we paid over the deposit and arranged insurance and were informed the car will be in Cape Town before the 17th. Bear in mind at this point we gave our old Polo to our son. We get a call on the 15th saying no car will only be in Cape Town 7 January. due to couriers being closed. We thought fair enough makes sense. Re arranged insurance for the 7th. We get a call no car will be in Cape Town the 10th, again we said thats fine. Then another delay and told us the 14th, on the day we asked the Sales Person Herbeth what time can we expect the car he replied no car will only arrive the 17th. By now the whole experience is pretty bad and we just want the car. Fast forward car arrives at West Cape VW, Sales Person who helped us were upset for us. He pointed out MULTIPLE issues with the car. Loads of scratches, VW Cap missing on the mag, mirror appears to be melted and also appears to be poor body work done on the car. Fog in the headlights which shouldnt be there. Also ZERO fuel in the car, ZERO!!! Called the manager he said sorry same old. Got Home, burn marks on the back seat told him said didnt know and said sorry. Next day concerning rattle noise in the engine and also noticed Smiley faces etched in the plastic in the car. I have been very patient with this whole process, but I think we should give this car back. I am also EXTREMELY upset with the Dealer Principle, I will go public how he bullied us into taking a warranty.
0 replies
76 months ago
Kauai is a Greedy Company - No loyalty to customers
The Kauai loyalty app is a joke! Firstly you hardly accumulate any rewards for spending then after a year they reset your points to 0 so if you don't spend over R4000 a year with them to get to the next tier they penalise you by removing all your points. I know its a silly thing to rant about but what IDIOT came up with this greedy loyalty program! I just think its absolutely ridiculous. I am an loyal supporter of Kauai but the companies greed is seriously putting me off. There are other competitors and I hope you guys know it.
0 replies
109 months ago
Data Purchase Process
<p>This morning i purchased MTN one day uncapped data bundle. After the purchase, it said I have successfully loaded the bundle. I proceeded to browse the internet. Afer about an hour got a message that I ran out of airtime. Which by the way was over R500.00. \</p> <p>I proceeded by calling MTN to find out what happened. So they asked did I receive an SMS I told them yes so they told m to read the SMS. Which i did. It stated i should dial a number to activate which is fine. This process fails miserably at the time of purchase state. It should inform the buyer that they should dial a number to activate not its successfully activated. The agent over the phone told me there is nothing she can do for me. </p> <p>I would like MTN to reimburse my funds and change their process. How many people essentially can get caught this way and MTN pulls up their shoulders.</p> <p>I think this is unacceptable and misleading</p>
56 replies
119 months ago
Very Poor Customer Service
<p>HI There,</p> <p>I bought a 50" Hi Sense LED 11 months ago from HiFi Corp. I called them and they said they will log it with them and t hey will collect. They said all this should take 72hours. This all happened on the 16th of June. I was contacted by HiSense the first time the 24th and they asked if they can collect in the next 30min that was impossible because i was at work. </p> <p> </p> <p>I didnt hear from them ever since. This is my opinion is beyond bad service. I think the public should be made aware of the poor service that can be expected from this company when you buy their products.</p> <p> </p>
61 replies
129 months ago
Call me tell me i am in arrears
I am extremely annoyed with ABSA. My credit card payment is due the 25th of each month. I get a call the 26th to say im in arrears even though i have till the last day of the month to pay. I told them OK fine i will make payment but to tell me im in arrears isnt accurate. So today i got a call AGAIN to tell me im on arrears made me furious i then told lady over the phone i paid last week Tuesday she didn't even acknowledge me. <br> <br> ABSA please get your facts straight and how dare you tell me im in arrears when im not. Keep on doing this and i will move all my business to another bank
75 replies
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