MG
Mesh G
Active since Feb 2012
7
Reviews
0
Industries
Reviews
7 reviews7 months ago
Regan and the team were amazing through the entire process and it was an absolute pleasure working with him
Regan and the team were amazing through the entire process and it was an absolute pleasure working with him. They were and still are always available to answer any questions I have. The vehicle collection was such a special moment, they really do go out of their way at AutoCity to make it memorable.
0 replies
16 months ago
Constant issues, worst dealership ever!
Worst service ever - the only reason we keep going back is for the convenience of them being close by. We put in a warranty claim on our first service and guess what, 3 services later and it still hasn't been sorted and we have received no feedback. Second service came around and the lock nut for the tyres just vanished, they obviously denied touching it and were unable to assist with removing the old original Ford set to put a new set on.Third service the vehicle came back with screeching brakes and a shudder when braking. Sent it back today only to be told that there's nothing wrong and there's nothing more they can do. What is the point of being a Ford dealership if you can't actually deal with the brand's vehicle's? The service advisor is so rude and she has no business being in customer service!
0 replies
31 months ago
Rea - the only person who was able to assist us after numerous requests
Rea - the only person who was able to assist us after numerous requests. She is an absolute star and a delightful person
131 replies
64 months ago
Excellent service
Excellent service received from Shamanie Naidoo - she explained everything in detail and assisted me very professionally
56 replies
82 months ago
Illegal cellphone charges in 2019 on an account that was closed in 2018????
My Edgar's account was paid up in January 2018 and I received a paid up letter, the account should have been closed immediately. I just saw that there have been charges running on the account from February 2019 which should not be there because the account was closed! These are cellphone charges which I have never ever agreed to with Edgar's. I didn't even know that this account was still active. I have found numerous complaints on Hello Peter relating to these illegal charges on accounts and I feel that it is highly unethical for Edgar's to allow this to happen! I demand that these charges be reversed immediately and all negative data be removed from the credit bureaus! Pathetic!!!!!
74 replies
83 months ago
Lindsay Saker Johannesburg - DO NOT BUY FROM THEM
I saw a car advertised online by Lindsay Saker Johannesburg, I contacted the dealership and was told that the price was wrong, I accepted the "correct" price that was quoted and continued with the deal. Everything was going smoothly, my insurance was sorted out, OTP signed, deposit paid, finance approved and I just had to sign my finance contract and collect the car when they decided that the car was priced incorrectly and cannot go forward with the deal. After arguing as much as I could about how ridiculous this was and trying to stick to the sale price I eventually gave up and cancelled the deal. This was Wednesday the 26/06/2019, I have now found another vehicle at a dealership that actually knows a thing or 2 about customer service and I am supposed to be collecting my vehicle today 29/06/2019 but I can't because Lindsay Saker Johannesburg hasn't refunded my deposit! I have heard everything from its been loaded to our director only logs on to the banking once a day which are all pathetic stories! They have really inconvenienced me and they have no idea as to what customer service is! They are a disgrace to all VW dealership's! I will not be able to collect my new car today thanks to them! There's no sense of urgency, no sensitivity to the fact that they *****ed me over with a deal and now my deposit, they don't care about their customers! They are just a terrible group!
0 replies
134 months ago
4 months of complaining and still no feedback???
We bought a leather lounge suite in December from Russells in Primrose, in January it started cracking and the stitches are giving up so I phoned and logged a query, we are now in April and nothing has been done! I keep telling them that the entire lounge suite is ruined and it needs to be replaced, people say they'll get back to me and I hear nothing!!! We have been loyal customers to Russells for 8 years but after service like this we will NEVER buy from them ever again!
76 replies
Review Distribution
5 Star
3 (42.857142857142854%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (14.285714285714286%)
1 Star
3 (42.857142857142854%)