SJ
Stuart J
Active since Mar 2012
23
Reviews
0
Industries
Reviews
23 reviews14 months ago
Beware – Possible ****!
I placed an order with ITWORKUP about a month ago and followed up a few days ago. I was told my order was almost ready for collection. Today, 6 March 2025, their website is down, their phone line is dead, and they appear to have vanished. After searching online, I found an alternative contact number and managed to speak to someone. They informed me that ITWORKUP no longer exists and that I should report the issue to CSSI—a company that shares the same address. I have no idea who CSSI is or what their connection to ITWORKUP is. I don’t know how they have positive reviews, but something is not right here. If you were considering buying from them, I strongly advise against it. If you've already made a purchase and haven’t received your order, unfortunately, it doesn’t look promising. Steer clear!
0 replies
19 months ago
Not what I expected
I'm deeply disappointed with Discovery Bank. I left FNB Private Banking expecting better service, but my experience has been far from that. I opened my Discovery Bank account and, before closing my FNB accounts, I confirmed with Discovery that it was safe to do so. They assured me that everything was set. Now, after closing my FNB accounts, Discovery is demanding 3 months' bank statements to open a credit card. How am I supposed to provide these when I no longer have access to them? To make matters worse, they refuse to accept my payslips as proof. This lack of flexibility and support has left me regretting my decision to switch banks.
106 replies
26 months ago
A Cautionary Tale: The Pitfalls of Switching to QuickBooks Online from Sage Accounting
After years of loyalty to Sage Accounting, the need for a more integrative ERP solution led me to make the switch to QuickBooks Online (QBO). My expectation was a seamless transition with enhanced functionality. Unfortunately, the reality has been starkly different, presenting numerous challenges that have compromised the financial security and operational efficiency of my company. Major Security Flaws and Functionality Limitations QBO allows users to delete and edit invoices without a trace. This glaring oversight opens the door to potential financial discrepancies and theft, particularly in businesses where staff are responsible for drafting quotes and invoices. Inadequate Supplier Invoice Management The system's approach to managing supplier invoices is fundamentally flawed. QBO suggests using the supplier's invoice number as a unique identifier, overlooking the possibility of duplicate numbers across different suppliers. This lack of unique identification could easily lead to accounting errors and inventory management nightmares. Inventory Mismanagement Perhaps one of the most critical flaws is QBO's inability to accurately track inventory levels. The platform permits the sale of stock that does not exist, plunging inventory into the negatives without proper checks. This flaw necessitates cumbersome manual inventory checks, a near-impossible task for businesses with separate administrative and warehouse operations. Lack of Essential Features QBO's shortcomings extend to its basic functionalities. There's no provision for customers to sign delivery notes upon receiving goods, an essential feature for establishing ownership and accountability. Moreover, integrating purchase orders into invoices is not standard practice, requiring convoluted workarounds that further complicate the accounting process. Subpar Customer Support Attempting to navigate these issues with QBO's customer support has been an exercise in futility. Initial contact typically involves a 20-minute wait, followed by scripted responses that fail to address the core issues. Suggestions to patch these gaping holes with external apps are frequent, yet guidance on which app to choose is conspicuously absent. Conclusion In conclusion, my experience with QuickBooks Online has been deeply disappointing. Its basic functionality and flawed features pose significant risks to financial security and operational efficiency. For those considering leaving Sage in search of a solution that offers better integration with ERP systems, I would advise against moving to QuickBooks Online. Alternatives like Xero may offer the integrative capabilities you need without the myriad of issues I've encountered with QBO. Remember, the grass isn't always greener on the other side—especially not in the world of accounting software.
0 replies
29 months ago
Frustrating Experience with Luno: A Tale of Inaccessible Funds and Ineffective Support
My experience with Luno has been frustrating, particularly regarding withdrawing cryptocurrency. It appears as though the platform has complex procedures for removing crypto, which might be an intentional strategy to prevent a massive withdrawal in case of financial panic. For several months, I've struggled to transfer Bitcoin out of Luno. The process requires SMS verification, but I never receive any SMS messages from them. Attempts to resolve this with Luno's support team lead to a circular issue: they advise verifying my device to receive push notifications for transaction approvals. However, this verification also necessitates an SMS confirmation, which I don't receive. Their alternate solution, SMS verification, ironically, is the exact issue I'm facing. It's extremely challenging to communicate with a real person for assistance at Luno, leaving my funds essentially locked on their exchange. For those in South Africa looking for a crypto exchange, I'd recommend exploring the other main exchange available here. Unlike Luno, it offers the possibility to interact with human support staff.
129 replies
34 months ago
Don't buy directly form the iStore, here's why:
I made a series of mistakes with regards to purchasing the magic mouse. Firstly, I regretted not taking the time to review it online before making the purchase. Secondly, I made the error of buying it from the iStore. Lastly, I made the mistake of choosing the black variant of the mouse. Here's my advice for you: 1. Don't buy the magic mouse, watch the reviews and you will see why. 2. If you are going to buy the magic mouse, buy it from Takealot as they have a reasonable return policy. I bought the mouse and tried to return it within half a day and they wanted to charge me 20% of the purchase price for removing the plastic. Takealot will take it back no questions asked and charge Apple for it. 3. Again, if you must buy the magic mouse, rather buy the white one. Besides the colour it is exactly the same and costs a few hundred rand less.
0 replies
85 months ago
Integrity is more than just a word to them, it’s also a marketing gimmick.
I recently had a very disappointing experience with Fire It Up. I made an offer to purchase a motorcycle which was deemed a write off by BMW but I took Fire It Up’s integrity promise at face value and decided to put my faith in them. The handling of the sale was great, and I commend them on the assistance provided. However, before making an offer to purchase I arranged a guaranteed loan from the bank, which can take up to 48 hours to pay out. What left me sour with Fire It Up was the fact that they were happy to take a R2000 non-refundable deposit to hold the bike for me for 48 hours but when I asked them to extend it by a mere 12 hours just to be sure that I wouldn’t be *****ed by the bank dragging their feet to pay out, Fire It Up refused knowing full well that there was another interested buyer willing to snatch the deal. I offered to show them the documents for the pre-approved loan but they were not interested. Take what you want from this story but for me it shows very little integrity on Fire It Up’s behalf by being willing to take a deposit from me to just turn around and sell the bike if I missed payment by a few hours and still keeping my deposit. Hiding being ‘company policy’ is not a great excuse either, it certainly does not show integrity when used a shield to hide behind. Needless to say, I am bitterly disappointed and have been left a bit jaded by their actions. Integrity is more than just a word to them, it’s also a marketing gimmick.
0 replies
88 months ago
Delay Tactics used to not pay and try and avoid the Ombudsman.
I have been with Essential Med for a year now and have tried to put in my 1st claim. When I called in I was told straight away that they would not pay. I had a look at the policy and did not agree with their denial and informed them that I wanted to approach the ombudsman. It has now been a week and I have called in multiple times asking for a repudiation letter but as yet have not received anything. I believe that they use delay tactics in the hope that problems will go away, similar to an ostrich hiding its head in the sand. I have finally spoken to a manager, Elize, who cannot help right now (another delay tactic?) and has asked for a lot more additional information which I was never made aware of before hand even though I asked on multiple occasions that my case be brought to the attention of a manager (delay tactic), she would not take the information over the phone and insists it be put in an email (delay tactic). My advice to anyone who needs to repudiate a claim is to call in multiple times a day, ask to speak to a manager and definitely take it to the ombudsman. Essential Meds policies are seem weak and are poorly worded, this is not to their advantage. It is not the clients responsibility to make the policy clear, it is up to Essential Med to word their documents and policies clearly and not make them ambiguous. I would also like to mention that it is my belief that the only reason Essential Med has positive reviews is because they ask for it when you sign up and before you receive your welcome pack.
210 replies
116 months ago
Be Weary, be very weary
<p>I have been using Sage One Accounting and have had invoices repeating duplicating recently, which causes massive problems with customers’ statements and trying to keep track of outstanding payments.</p> <p> </p> <p>I have contacted support twice now asking for help or advice but no one will respond. </p> <p> </p> <p>My advice to anyone would be to consider another online accounting company or if you do choose to go with Sage, be prepared to put in the extra work of trying to keep everything together. Unfortunately, automation or responding is not high on Sage's list of priorities. </p> <p> </p> <p> </p>
105 replies
116 months ago
No Contact, help or change.
<p>Last week I could not get hold of the Carswald Branch to order change and was told by FNB that the direct numbers do not work anymore BUT no one can provide me with a number to get hold of the bank either. </p> <p> </p> <p>This means I need to drive to the bank, try and get change, get turned away because I did not call in to order change and then return the following day to wait in a que again to collect the change.</p> <p> </p> <p>And FNB wonders why I loose my **** with them?</p>
53 replies
117 months ago
Dodging extended warranty
<p>I ordered a laptop online (Shipment # ********** 36 for Order # ********** 29) and have had an issue with trying to activate the extended warranty on the laptop. I have emailed in multiple times but no on seems to be able to help.</p> <p> </p> <p>I either need the laptop to be returned, or for someone to help with the extended warranty.</p> <p> </p> <p>The issue is very simple, I don’t know why anyone at CNA cannot help. The instructions to activate the extended warranty are on a sticker which is attached to the Office 365 pack, but the instructions are not clear and I can not read them. All I need are the instructions to extend the warranty.</p> <p> </p> <p> </p> <p> </p>
106 replies
Review Distribution
5 Star
2 (8.695652173913043%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
16 (69.56521739130434%)
1 Star
5 (21.73913043478261%)