rasheed S

Active since Mar 2012

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Reviews

25 reviews

3 months ago

Bad Service At o r tambo airport

Bad service at or tambo airport . Thursday 7th may, between 4pm - 6pm I went looking for a car park pay station before I was directed to one by a owner of a shop. Their are no staff, clear markings / indicators or security personnel showing where the stations are & no one is on hand to assist when a machine does not work. Another vehicle In front of me got delayed at the exit point because the machine did not work. Terrible service at or tambo airport & gone backwards 10 years. We call this a world class airport

0 replies

Kingsmead Shoes

4 months ago

More scandal for sandle

Very dissapointed with service from this kingsmead shoe store at mall@ carnival I bought 2 pairs of shoes & returned 1 the next date. They refused to credit me for the one I was going to return stating the item was on special , what difference does it make anyway. Other stores credit you with a smile , special or not Furthermore when I went the 1st day the shoe i picked had only one shoe in the box, they could not find the other they asked me to leave my number & within 30 minutes after me leaving they called me to say they found the other shoe, fortunately i was in the mall,what kind of service is this. Will never return here and will inform others to beware.

0 replies

Telkom

6 months ago

Poor service

On the 18th Jan 2026, I called telkom to request a refund on my account which was paid twice for that month (ref ***7). I was told that it will take 5-7 working days. I called on 26th Jan 2026 & was informed that the refund is in process. I called again on the 28 Jan 2026 . I was told that the refund has been processed & will take another 24-48 hours to reflect on my account because of different banks. To date no refund is shown on my bank account. It's not about the amount of money but the principle of the matter What I don't understand is why does it take so long to administer a refund ie +- 16 working days and further more no communication from telkom via sms or email was received, you have to continuesly do it yourself. When you don't pay they suspend your account within 24/48 working hours without notice. famous at telkom is "working hours" or "I apologise" What is also confusing is whenever you speak to different consultants they have different answers. This has been with this case & many in the past & some of them are ***********. Very frustrating indeed.

0 replies

Telkom

9 months ago

Run around service

I called 13 times between Thursday 20th & Friday 21st. (Proof available) & was given a run around by *********** people who don't know anything about technical issues & they were all just guess working. In one of my calls I was told to go into a walk in store which i did at the benoni lake store only to be told we don't have technicall staff here anymore. What a shame, I was told to call 180 and I will be assisted. I was not assisted in the first place. Wow, What good service. Keep it up.

0 replies

Dialdirect

24 months ago

Beware of new policies with dial direct

CUSTOMERS BEWARE- DIAL DIRECT INSURANCE I Took Out A Policy For Buildings On 1st June 2024 Which Is 2 Months & 15 Days Old To Date. I Received A Review Letter Effective 1st September 2024, Car Policy I Have Taken Out Many Years Ago. When I Called & Enquired On My Premiums I Received A Discount On The Car Policy, However My Buildings Policy Was Increased By 23 6% Yes 23.6 % Effective 1st September 2024, After Enquiring And Asking Why Did The Building Insurance Increase, I Was Told That's The Company Policy, When Taking Out This Policy I Was Clearly Told The Premuims Are Guaranteed For 12 Months, As Was The Case With The Car When I Took Out The Policy Many Years Ago. I also wrote to the disputes department & to date they never called me either. If This Is This The Way Dial Direct Conducts Their Business Then I Will Reconsider Changing All My Policies With Dial Direct. SO PLEASE ENSURE YOU GET POLICY AGREEMENTS IN WRITING BEFORE ACCEPTING INCLUDING 12 MONTHS PREMIUM GARANTEE IF IT STILL EXISTS. I SUBSEQUENTLY CANCELLED MY POLICY. VERY DISSAPOINTED WITH DIAL DIRECT INSURANCE. CUSTOMERS BEWARE- DIAL DIRECT INSURANCE I Took Out A Policy For Buildings On 1st June 2024 Which Is 2 Months & 15 Days Old To Date. I Received A Review Letter Effective 1st September 2024, Car Policy I Have Taken Out Many Years Ago. When I Called & Enquired On My Premiums I Received A Discount On The Car Policy, However My Buildings Policy Was Increased By 23 6% Yes 23.6 % Effective 1st September 2024, After Enquiring And Asking Why Did The Building Insurance Increase, I Was Told That's The Company Policy, When Taking Out This Policy I Was Clearly Told The Premuims Are Guaranteed For 12 Months, As Was The Case With The Car When I Took Out The Policy Many Years Ago. I also wrote to the disputes department & to date they never called me either. If This Is This The Way Dial Direct Conducts Their Business Then I Will Reconsider Changing All My Policies With Dial Direct. SO PLEASE ENSURE YOU GET POLICY AGREEMENTS IN WRITING BEFORE ACCEPTING INCLUDING 12 MONTHS PREMIUM GARANTEE IF IT STILL EXISTS. I SUBSEQUENTLY CANCELLED MY POLICY. VERY DISSAPOINTED WITH DIAL DIRECT INSURANCE.

4 replies

Telkom

26 months ago

Poor accounting & no care attitude

Hello, I migrated my data package in jan 24, The lady at the telkom office did not load the monthly premium under obligation ie 31.20, When my next invoice arrived it showed a device obligation of 219.10 I paid it full on due date. I was repeatedly charged 219.20 from feb 24, Many cases was logged with no success. On Wed 12th jun 24 to follow up on my last case. When I got this sms Telkom SA: Dear customer, Your case no ***5 is resolved. Please call 081180 for Telkom Mobile related queries and 10210 for Telkom Services and Products related queries. Please do not reply to this SMS. Telkom resolves cases without informing the client, how is this possible. This case was not resolved at all. On wed 11th jun 24 I spoke to lureo sosiko & I went to the whole process again & he escalated this matter to his superior by the name of gardner who I spoke to previously. In summary, I was thrown from sales to retentions to accounts with no success previously. My new case number is ***th jun 24 9.58am. I hope that lureo sisoko with supervisor Gardner can resolve this matter asap for the last time. Disspointed customer.

0 replies

Westpak lifestyle carnival mall

26 months ago

STOCK ISSUE

Hello I recently went to westpak carnival mall based on item that was available on the website. I went to the store & their was stock available & according to the supervisor their was no stock for a long time. I had this kind of issue with other products as well in the past. This is very deceiving business as you drive to the store , (oh why worry petrol is cheap these days). Another retailer in the same area showed website showed stiock available & stock was available in store. Done & dusted. I Will not trust westpack website again. Dissapointed customer

0 replies

Dialdirect

27 months ago

Ever since I dealt with sha**** mhlungu I was treated with professionalism

Ever since I dealt with sha**** mhlungu I was treated with professionalism. Always communicating as quickly as possible and getting the matter sorted with accuracy. That's what made me except the quote, thank you sha****, hope your superiors recognize you.

1 reply

Makro

36 months ago

NO CREDIT SINCE 10TH AUG 23

I made an online purchase on 31st July 23 & their was no stock of 2 items at time of picking. Credit was meant to be passed by latest 10th Aug 23. To date nothing, I have made numerous calls & sent emails. Not resolved as yet . Very poor service.

2 replies

Dialdirect

37 months ago

Wow, what service from leeroy as I was about to cancel my policy due to Financials and a pensioner

Wow, what service from leeroy as I was about to cancel my policy due to Financials and a pensioner. Keep it up leroy.

1 reply

Review Distribution

5 Star

4 (16%)

4 Star

1 (4%)

3 Star

0 (0%)

2 Star

11 (44%)

1 Star

9 (36%)

rasheed S

Reviews

Bad Service At o r tambo airport

More scandal for sandle

Poor service

Run around service

Beware of new policies with dial direct

Poor accounting & no care attitude

STOCK ISSUE

Ever since I dealt with sha**** mhlungu I was treated with professionalism

NO CREDIT SINCE 10TH AUG 23

Wow, what service from leeroy as I was about to cancel my policy due to Financials and a pensioner

Review Distribution

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