MP
Madie P
Active since Apr 2012
15
Reviews
0
Industries
Reviews
15 reviews16 months ago
Woolworth poor customer service
The worst customer relations ever. I have ordered clothing from them online. The invoice stated that no delivery will take place on a Saturday and Sunday. They then tried to do the delivery on a Sunday instead of the Monday. Since then I have called then numerous times to find out when the delivery will take place but nobody can tell me when. I was told they tries to contact me on Wednesday and tried to do the delivery which is totally untrue as I was at home the whole day and can proof via my call log and video footage that this is not the case. I have called them again and was told on four different occasions that they will call me back, up to now no interaction from their side. I was told stories of delivery companies and delays due to flights and more excuse and no being able to contact their warehouse telephonically. The result is still don't have my parcel I ordered 2 week ago and no one can tell me how to resolve the issue
0 replies
29 months ago
Pick n Pay ASAP not paying refund
I have used Pick & Pay ASAP and didn't receive the goods that I ordered, I only received one of the four items. When I questioned this, I was told that the other items were out of stock although I saw lots of the items on the shelve about an hour before the order was placed. Pick n Pay ASAP didn't refund me with the credit although I requested a refund and waited for 10 working days before phoning and asking what happened to the refund. Up until now I still have not received my refund nor and explanation on what is happening. I am out of pocket and P n P ASAP is not assisting at all to resolve the issue. I received an e-mail stating that the issue was resolve BUT THE MONEY is still not in my bank account. They said I have to contact them if I am not satisfied. I have done this on numerous occasions, but the only response is that it was escalated.
558 replies
29 months ago
P n P ASAP not paying a refund
I have used Pick & Pay ASAP and didn't receive the goods that I ordered, I only received one of the four items. When I questioned this, I was told that the other items were out of stock although I saw lots of the items on the shelve about an hour before the order was placed. Pick n Pay ASAP didn't refund me with the credit although I requested a refund and waited for 10 working days before phoning and asking what happened to the refund. Up until now I still have not received my refund nor and explanation on what is happening. I am out of pocket and P n P ASAP is not assisting at all to resolve the issue.
499 replies
37 months ago
Poor/Unreliable service from Outsurance
Phoned Outsurance this morning @09:47 requesting a document regarding my claims. I was promised to get the document within 30 minutes. Phoned later requesting again the document was promised I will get the document within an hour. Waited for 2 hours phoned again, the request will now be escalated. Waited again and still no document Phoned again and now I heard there is a delay regarding the document
0 replies
51 months ago
Worlds Finest Watches Sandton (Rolex)
My Rolex watch has been handed to Worlds Finest Watches for an assessment. I received the quote on what has to be done to the Rolex but I have to get a damage report. That is where the problem starts they are not responding to e-mails or to calls. When you call them they say they will get back to you but it does not happen
0 replies
55 months ago
Bad Service from OUTSURANCE
My experience with OUTSURANCE is very bad, First I had to get quotes regarding a claim, then had the company write a letter stating that the item needs to be replaced. Then trying to amend my policy took ages, I even sent a e-mail regarding this but still not fixed. After we eventually sorted the policy amendments out my premium was suppose to come down but to my horror Outsurance 2 days after my original payment was deducted another amount was also taken off my policy, so instead of paying a reduced premium I now paid a lot more. Due to Outsurance's processes I could NOT speak to the same person and had to speak to a number of people.
53 replies
81 months ago
Overcharged on Baggage
Bad Bad Bad service, overcharged me on overweight baggage, got a case number, since then nothing, can not get hold of them via e-mail or phone. They just ignore you, will not recommend this airline at all
0 replies
82 months ago
Bad Bad Services
The worst services ever. Took my car in for panelbeating, the car was not ready when it was suppose to be. When I got my car back I saw that the repars was not done properly and when I told them that I was told it is old damage that is why they did not fix it although the insurance was prepared to pay for it . It was not old damage as the car was damaged in the front and the did not fix it. The after telling them that the adaptive cruse control was faulty they claimed it was fixed but again it was not the case. The car had to go back and after trying to get hold of Management several times and they never returned my call I was suddenly called by the insurance and told that they AUTOMAGIC is not prepared to work on the car anymore and I have to come and get the car
263 replies
85 months ago
Very poor service from Arhur Kaplan
My Rolex watch was given to Arthur Kaplan in Sandton City for repairs on the 20 February 2018. After a week I received a call from them asking me if I did hand in the watch. They the found the watch and send it to Rolex for a quote on the 7 March 2018 the quote was accepted, Arthur Kaplan didn't give the acceptance of the quote through to Rolex until the 29 March 2018. I phoned their head office and they admitted it is their mistake but they will try to expedite the repairs and come back to me. I had to phone again and find out what is going on just to be told that it will only be ready the first week of May. After explaining that this is not acceptable I was told the watch will now be ready on the 18 April 2018.
0 replies
95 months ago
Worst Tracking company
Worst experience ever. The unit they installed was not working but they kept saying it must be reset. Eventually somebody had to install a new unit, they didn't pitch up. Up to now I don't have a working tracing device. The call center agents is not helpful at all
159 replies
Review Distribution
5 Star
1 (6.666666666666667%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (6.666666666666667%)
1 Star
13 (86.66666666666667%)