PG
pieter G
Active since Apr 2012
33
Reviews
0
Industries
Reviews
33 reviews1 month ago
Good service still to be found
Very impressed with Absa Stockbrokers and Portfolio Management, equities division. Prompt and accurate communication. Onica Kungwane at Client Relations, you are a star.
53 replies
9 months ago
Are all the staff at ABSA Funeral offices perhaps at the department's funeral since 4 July?
No response to emails in order to resolve my debit order issue. What is going on at ABSA LIFE? More specifically the Funeral cover division. Numerous e-mails since the beginning of July and not a single response from the staff at polserv@absa.co.za In the event of a funeral claim one has to contact. Also no assistance by Absa Bank Group Customer Care's Nthabiseng Sibande
53 replies
9 months ago
Is ABSA Funeral division burried?
What is going on at ABSA LIFE? More specifically the Funeral cover division. Numerous e-mails since the beginning of July and not a single response from the staff at polserv@absa.co.za In the event of a funeral claim one has to contact polserv@absa.co.za. However as these people don't response to emails what will be the use. I am now busy getting all the info together to report this to the Ombudsman. My wife and I received our policies on 16 July, however still issues with my debit order. I have 30 days to decide on the policy and now considering cancellation.
106 replies
9 months ago
ABSA insurance, Funeral policies, prefer to remains silent as the graves.
With reference to my initial review dated 4 July 2025, Despite my efforts, it appears that little has been done to address my concerns. On 4 July 2025, I received an e-mail from Nthabiseng Sibande, Specialist Case Manager, acknowledging my complaint (Reference number C-54918888) However, my subsequent emaill to AbsaLife Retentions (Retentions@absa.co.za) was read on Friday, July 11, 2025 12:01:52 PM, but I have yet to receive a response or update. Furthermore, my wife received a notification on 8 July stating that her funeral policy and acceptance letter has been e-mailed to her, but we have yet to receive these documents. Similarly, I received a notification on 10 July stating that my funeral policy and acceptance letter has been e-mailed to me, but I have not received anything. I am also experiencing issues with debit order activations. My wife’s debit order was supposed to go through on 1 July, but it appears that it has not been activated. My own debit order was also supposed to go through on 1 July. I have sent e-mails to complaintsresolution@absa.co.za and absalifecrc@absa.co.za but these remained unanswered.
53 replies
10 months ago
No response to e-mails from ABSA Funeral division.
My wife and I took out separate funeral policies in June 2025.(Circa 18 June) Info were provided for debit orders and first payments were to go off on 1 July 2025. However no money deducted from our accounts. Policy numbers etc not received yet.
56 replies
10 months ago
MTN Business not growing. No wonder, service is appalling. MTN deserve to go under
See below, still waiting on feedback. It is clear that promises to call me back and feedback promise as below is wrotten, from the Tableview MTN, MTN Online and MTN head office, I now read that MTN business isn't growing. Seves them well. MTN deserve to go under. Our sincere apologies on the initial service received. That is not the type of service we would wish for you to experience. Kindly be advised that your complaint has been escalated to the regional manager for intervention, and they will contact you with feedback. Warm Regards, Grant Complaints Management Team
0 replies
10 months ago
Is ABSA Funeral division burried?
What is going on at ABSA LIFE? More specifically the Funeral cover division. No response to emails.
53 replies
14 months ago
E-mails remains unanswered by Glacier communications.glacier@absa.africa
I had (have) an investemnt with ABSA (AIMS) In 2023 due to Merger, the rights and obligations relating to my investment/s under mandate transfered from AIMS to Glacier. So since this merger I can't get online access to this investment. E-mails to Glacier "communications.glacier@absa.africa" remains unanswered. communications.glacier@absa.africa I would like to get this sorted.
142 replies
14 months ago
VOX Telecom, 7736 1 star reviewes and counting
Over the past two years I have received numerous e-mails from the "VOX TEAM" It is varied from my e-mail messages been blocked, to threats of suspension of my account or de-activation of my account/ The e-mails con***** links and when I clicked on the link it either comes up with a message "page cannot be found" or "Dangerous website" With the dangerous website warnings I didn't proceed. As all of these might be phishing attempts I wrote to Vox Telecom for clarification. Not once have they rep****. Screenshots of e-mails can be provided
72 replies
14 months ago
Very poor communication and violation of POPIA act by JSE Investor Services
After endless e-mails and after all documents were provided the process of selling our shares has not been approved. I was assisting my wife to complete and submitting all the documentation. Upon enquiries whether the documents were received and to inform her when she can call to sell the shares, I got e-mail back that they cannot disclose my wife details to me. My wife then submitted the documentation again from her e-mail. Feedback then was that selfie failed and that a bank detail change form was required. She then resubmitted a selfie and bank details change request. She once again asked that the receipt must be acknowledge and requested to be informed when she can call to sell her shares. Next thing they send a e-mail to another person with the same surname. The person informed us about it but the details of what has been send is unknown to us. I informed them about this violation of the POPIA act and requested that the document must be send again to my wife so that we can take note of the content. Nothing to date, also informed them last week that if we do not get feedback by today, 11 Febr I will report the violation to the relevant compliance body. I am now busy completing the complaint form. The many complaints lodge here on Hellopeter must ring a bell and wake up a manager or two at JSE Investor serices.
265 replies
Review Distribution
5 Star
4 (12.121212121212121%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (6.0606060606060606%)
1 Star
27 (81.81818181818181%)