AM
Aloysha M
Active since May 2012
6
Reviews
0
Industries
Reviews
6 reviews64 months ago
Credit Life Claim - UNWILLING to pay
Good day Query relates to 3 Credit Life policies for which I have been trying to submit claims since 2018. Policy numbers are: CHL18/002139 - CHL**********31 - CHL**********99 May I please have assistance with claims? The only replies I have received are auto responses and this at a time when FNB have proactively paid out R150mill in claims recently. Somehow, the up to 25% increase in premiums, have to be justified Thank you and regards
122 replies
64 months ago
Standard Bank Insurance - UNWILLING to pay claims
Good day Query relates to 3 Credit Life policies for which I have been trying to submit claims since 2018. Policy numbers are: CHL18/002139 - CHL007393031 - CHL001105099 May I please have assistance with claims? The only replies I have received are auto responses and this at a time when FNB have proactively paid out R150mill in claims recently. Somehow, the up to 25% increase in premiums, have to be justified Thank you and regards
0 replies
88 months ago
No refund for faulty batteries
I returned faulty batteries on 08/01/2019 which were sold to me as new but were in fact used. I have received excuses from day 1 such as the batteries have to be tested by their suppliers. It is now more than 2 weeks later and I am being avoided. NO REFUND YET! Very bad bad business-person with no customer care s****s and accuses customers of "Taking chances". Google review response below: ********** ********** ,28. ********** ,17z/data=!3m1!4b1!4m5!14m4!1m3!1m2!1s ********** ********** ********** !2s0x1e95648f6110c917:0x5286e7ad084f3b8e?hl=en?utm_source%3DGoogleMaps-en
0 replies
116 months ago
Cash deposit delay
<p>Hi. I did an ATM cash deposit last week Thursday and immediately got a technical error but no SMS notification for the deposit. I went into the branch to inform Standard bank of the problem within 5 minutes of the incident. The fault was registered by one of the Consutlants and I was given the Service Request number ********** 520 by SMS. The turnaround time was communicated as 2 days.IT IS NOW 8 DAYS LATER.</p> <p>I am disturbed by Standard Bank's business rule to have the customer wait out the internal investigation until the bank feels they are ready to take action. As a major financial institution, the bank is fully aware of the interest implications this delay has to their benefit. The compounded effect of this kind of business practice for the bank globally HUGELY benefits the bank. The practice is is extremely UNSCRUPULOUS and DEVIOUS. Pity for your millions of unenlightened customers who are taken advantage of in such a manner.</p> <p>My service request remains unsolved.</p> <p>I believe I am within my rights to expect the interest on the deposit abount to be credited to my account for ALL the days that it did NOT reflect in my account.</p> <p>Regards </p>
840 replies
116 months ago
Retirement Annuity transfer fees
<p>Policy GE ********** 13.</p> <p> </p> <p>I am not getting a direct reply of how much fees were dedected from my contributions to my Retirement Annuity policy since it started in 2005. I have given instruction to transfer my RA as the fees are HIGH and the performance of the prescribed portfolios are very POOR. I have been quoted additional fees of 15.625% of fund value which I feel is too high as fees have already been deducted regularly for 10 over years i.e. allocation fee, Admin fee, Management fee. The transfer fee is more of a penalty for leaving Momentum!</p> <p> </p> <p>I woud like a total of all fees deducted over the life of the policy as well as a waiver of the quoted transfer fee.</p> <p> </p> <p>Regards</p> <p>Aloysha</p>
211 replies
132 months ago
Dishonest with BAD Service
In mid-April 2014 I purchased a used vehicle from CMH Datcentre Highway. They are in KZN and live in JHB. I saw the vehicle on the internet. Soon after taking delivery, I informed the dealer that I was not happy with the vehicle as there were obvious and serious latent defects which were not disclosed. I requested a reversal of the deal but was told that it is not possible. I had the vehicle inspected by Toyota and also had a comprehensive DEKRA inspection done all at my expense. Things were worse than I thought. I informed CMH of my findings in writing and again asked for the deal to be reversed telephonically. No joy again. Since then I have incurred expenses which I should not be liable had CMH been honest with me from the start. I would NOT have bought this vehicle from them had all this been disclosed. I am at a point where I want CMH to buy the vehicle back from me at its original purchase price plus all the expenses incurred by me barring wear and tear. This is not what was expected from a reputable dealership. MOST UNHAPPY.
105 replies
Review Distribution
5 Star
1 (16.666666666666668%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (33.333333333333336%)
1 Star
3 (50%)