HS
Hydro Solar & Gas
Claimed Business
HS
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Werner W
1 reviews | Active since Jan 2020
2 May 2019, 10:45
******* Hydro solar and gas
<p>Want to go green they said, oh yes I said. Well red is now the color I'm turning to when I think of this business. After paying more than R5000 to them for solar batteries almost a month back I have received only one reply, sorry we were caught in the Kwa Zulu Natal floods. Will send your order Friday morning. Weel it is no almost two weeks and no batteries. Cell phone goes to voice mail, no emails are answered. So I lost the R5000 it seems. DON'T DO BUSINESS WITH THESE PEOPLE. ********* They are on Facebook as https://m.facebook.com/hydrosolar.gas?ref=pages_group_cta#!/hydrosolar.gas?lst= ********** 907%3A ********** ********** 6%3A ********** 745&fref=nf&pn_ref=story&refid=17&ref=pages_group_cta&_ft_=mf_story_key. ********** ********** 3%3Atop_level_post_id. ********** ********** 3%3Atl_objid. ********** ********** 3%3Acontent_owner_id_new. ********** ********** 6%3Athrowback_story_fbid. ********** ********** 3%3Aphoto_id. ********** ********** 22%3Astory_location.4%3Astory_attachment_style.native_templates%3Athid. ********** ********** 6%3A ********** ********** 4%3A2%3A0%3A ********** 399%3A ********** ********** 09287&__tn__=C-R or</p>
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Werner W
1 reviews | Active since Jan 2020
2 May 2019, 10:45
******* Hydro solar and gas
<p>Want to go green they said, oh yes I said. Well red is now the color I'm turning to when I think of this business. After paying more than R5000 to them for solar batteries almost a month back I have received only one reply, sorry we were caught in the Kwa Zulu Natal floods. Will send your order Friday morning. Weel it is no almost two weeks and no batteries. Cell phone goes to voice mail, no emails are answered. So I lost the R5000 it seems. DON'T DO BUSINESS WITH THESE PEOPLE. ********* They are on Facebook as https://m.facebook.com/hydrosolar.gas?ref=pages_group_cta#!/hydrosolar.gas?lst= ********** 907%3A ********** ********** 6%3A ********** 745&fref=nf&pn_ref=story&refid=17&ref=pages_group_cta&_ft_=mf_story_key. ********** ********** 3%3Atop_level_post_id. ********** ********** 3%3Atl_objid. ********** ********** 3%3Acontent_owner_id_new. ********** ********** 6%3Athrowback_story_fbid. ********** ********** 3%3Aphoto_id. ********** ********** 22%3Astory_location.4%3Astory_attachment_style.native_templates%3Athid. ********** ********** 6%3A ********** ********** 4%3A2%3A0%3A ********** 399%3A ********** ********** 09287&__tn__=C-R or</p>
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Chris S
1 reviews | Active since Jan 2020
29 Mar 2019, 06:01
Bad Service
They have sent me an email regarding their products and the applicable prices, when I visited them the price for a 7.2ah 12v battery was not the same as advertised. When I asked the guy who assisted why it is not the same me said if I don't want to pay the price that is on the battery in the shop I can go. He literary chased me out of his shop. I will never support them again because they are misleading you with false adverti*****ts!!!!!!!!!!
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Chris S
1 reviews | Active since Jan 2020
29 Mar 2019, 06:01
Bad Service
They have sent me an email regarding their products and the applicable prices, when I visited them the price for a 7.2ah 12v battery was not the same as advertised. When I asked the guy who assisted why it is not the same me said if I don't want to pay the price that is on the battery in the shop I can go. He literary chased me out of his shop. I will never support them again because they are misleading you with false adverti*****ts!!!!!!!!!!
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Aloysha M
1 reviews | Active since Jan 2020
19 Jan 2019, 08:52
No refund for faulty batteries
I returned faulty batteries on 08/01/2019 which were sold to me as new but were in fact used. I have received excuses from day 1 such as the batteries have to be tested by their suppliers. It is now more than 2 weeks later and I am being avoided. NO REFUND YET! Very bad bad business-person with no customer care s****s and accuses customers of "Taking chances". Google review response below: ********** ********** ,28. ********** ,17z/data=!3m1!4b1!4m5!14m4!1m3!1m2!1s ********** ********** ********** !2s0x1e95648f6110c917:0x5286e7ad084f3b8e?hl=en?utm_source%3DGoogleMaps-en
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Aloysha M
1 reviews | Active since Jan 2020
19 Jan 2019, 08:52
No refund for faulty batteries
I returned faulty batteries on 08/01/2019 which were sold to me as new but were in fact used. I have received excuses from day 1 such as the batteries have to be tested by their suppliers. It is now more than 2 weeks later and I am being avoided. NO REFUND YET! Very bad bad business-person with no customer care s****s and accuses customers of "Taking chances". Google review response below: ********** ********** ,28. ********** ,17z/data=!3m1!4b1!4m5!14m4!1m3!1m2!1s ********** ********** ********** !2s0x1e95648f6110c917:0x5286e7ad084f3b8e?hl=en?utm_source%3DGoogleMaps-en
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Gerhard B
1 reviews | Active since Jan 2020
9 Jan 2019, 10:54
Batterye
Ek het Batterye gekoop by Magriet en betaal vir nuwe batterye maar soos dit vooerkom is dit 2 de handse batterye wat ek ontvang het. Ek sukkel al van Desember af om die besigheid per foon te bereik maar was onsukses vol tot op 8 Januarie waar ek met die ontvangsdame (Jacolien) gepraat oor 3 batterye wat nie wil laai nie en is nie eers 6 maande oud nie. Haar antwoord aan my was dat sy Magriet in die hande gaan kry en my terug skakel met wat ons moet doen DIT GEBEUR NIE en weereens kry jy nie die besigheids of Magriet se celfoon geantwoord nie. My vraag is moet ek weereens n bedrog saak maak soos ek gesukkel het om die betaalde items gelewer te kry en nou sit ek met 8 2 de handse batterye terwyl ek vit nuwes betaal het Kan jy dit vir my opvolg asb Dankie
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Gerhard B
1 reviews | Active since Jan 2020
9 Jan 2019, 10:54
Batterye
Ek het Batterye gekoop by Magriet en betaal vir nuwe batterye maar soos dit vooerkom is dit 2 de handse batterye wat ek ontvang het. Ek sukkel al van Desember af om die besigheid per foon te bereik maar was onsukses vol tot op 8 Januarie waar ek met die ontvangsdame (Jacolien) gepraat oor 3 batterye wat nie wil laai nie en is nie eers 6 maande oud nie. Haar antwoord aan my was dat sy Magriet in die hande gaan kry en my terug skakel met wat ons moet doen DIT GEBEUR NIE en weereens kry jy nie die besigheids of Magriet se celfoon geantwoord nie. My vraag is moet ek weereens n bedrog saak maak soos ek gesukkel het om die betaalde items gelewer te kry en nou sit ek met 8 2 de handse batterye terwyl ek vit nuwes betaal het Kan jy dit vir my opvolg asb Dankie
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Ben T
1 reviews | Active since Jan 2020
6 Nov 2018, 17:45
2nd hand batteries - one s**** - delivered 2 months late - NEW batteries were ordered and paid for!
<p>I fully paid a huge amount of money for 8 new AGM batteries with capacity of 200Ah on 24 August 2018 on the basis that I will receive new batteries as previous. (At my previous order 30 January 2018 from Hydro Solar I experienced good service.) This time my much bigger order just caused nightmare experiences. First: Hydro Solar and Gas delivered 8 batteries of 180 Ah. (I suspected these batteries to be second hand but could not proof it.) Hydro Solar acknowledged that they did not deliver what was ordered after I provided proof. Hydro Solar then promised to replace these batteries with 8 Narada 200Ah batteries as soon as they receive stock. The nightmare continued and waste of time and frustration repeated over and over. I received no feedback on progress for a long time. My numerous attempts to contact them by phone on all available numbers failed. Several times also by email. The times I received email responses after delays, several promises were made and then broken. After more reminders and about two months after original agreed delivery date - 8 Narada AcmeT 200NDT batteries were delivered. I ordered and paid for NEW batteries, but these Narada batteries were end of life batteries! - indicated by number on batteries - r already about 8 years old. At best 2/3 of design life under best (unlikely scenario) float conditions were gone. One of the batteries even had a dead cell. My requests to cancel the transaction and immediately repay the full amount were ignored up to now. The promised date at which the problem - supposedly caused by suppliers (?) - would be sorted out was also again not met. The promise by Whatsapp was: “Hi meneer ons is bewus van die situasie en is besig om dit op te vat met dir verskaffers. Ons behoort teen maandag als uit te sorteer”" My follow-up queries by email is read, but not responded to. (I see there was a similar problem with 2nd hand batteries delivered when new ones were ordered - as reported on Hellopeter on 14 May 2018.) How can Hydro Solar supply these batteries as new, whilst they are many years old? Even worst: one is obviously past end of life - s**** value only. Surely they can check that that batteries received from suppliers are indeed new and not old semi-'repaired' rubbish. Even basic test of batteries before delivery would have made that clear! I've been without new batteries ordered and fully paid for and urgently required for a battery bank for more than 2 months whilst Hydro Solar is still sitting on my many thousand of rands money. The least they can do is to not only apologise but also immediately repay the money and remove the useless stuff they delivered. I try to support small business but I'm extremely disappointed!</p>
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Ben T
1 reviews | Active since Jan 2020
6 Nov 2018, 17:45
2nd hand batteries - one s**** - delivered 2 months late - NEW batteries were ordered and paid for!
<p>I fully paid a huge amount of money for 8 new AGM batteries with capacity of 200Ah on 24 August 2018 on the basis that I will receive new batteries as previous. (At my previous order 30 January 2018 from Hydro Solar I experienced good service.) This time my much bigger order just caused nightmare experiences. First: Hydro Solar and Gas delivered 8 batteries of 180 Ah. (I suspected these batteries to be second hand but could not proof it.) Hydro Solar acknowledged that they did not deliver what was ordered after I provided proof. Hydro Solar then promised to replace these batteries with 8 Narada 200Ah batteries as soon as they receive stock. The nightmare continued and waste of time and frustration repeated over and over. I received no feedback on progress for a long time. My numerous attempts to contact them by phone on all available numbers failed. Several times also by email. The times I received email responses after delays, several promises were made and then broken. After more reminders and about two months after original agreed delivery date - 8 Narada AcmeT 200NDT batteries were delivered. I ordered and paid for NEW batteries, but these Narada batteries were end of life batteries! - indicated by number on batteries - r already about 8 years old. At best 2/3 of design life under best (unlikely scenario) float conditions were gone. One of the batteries even had a dead cell. My requests to cancel the transaction and immediately repay the full amount were ignored up to now. The promised date at which the problem - supposedly caused by suppliers (?) - would be sorted out was also again not met. The promise by Whatsapp was: “Hi meneer ons is bewus van die situasie en is besig om dit op te vat met dir verskaffers. Ons behoort teen maandag als uit te sorteer”" My follow-up queries by email is read, but not responded to. (I see there was a similar problem with 2nd hand batteries delivered when new ones were ordered - as reported on Hellopeter on 14 May 2018.) How can Hydro Solar supply these batteries as new, whilst they are many years old? Even worst: one is obviously past end of life - s**** value only. Surely they can check that that batteries received from suppliers are indeed new and not old semi-'repaired' rubbish. Even basic test of batteries before delivery would have made that clear! I've been without new batteries ordered and fully paid for and urgently required for a battery bank for more than 2 months whilst Hydro Solar is still sitting on my many thousand of rands money. The least they can do is to not only apologise but also immediately repay the money and remove the useless stuff they delivered. I try to support small business but I'm extremely disappointed!</p>
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Shaun B
1 reviews | Active since Jan 2020
23 Oct 2018, 07:39
Solar System
Thank you Hydro Solar and Gas for your service . I bought a 5 kva system from them 6 months ago , delivery was on time . Last week i received a phone call from Hydro Solar & Gas just to follow up if the System is still in good working condition , as i told them what happened and the system is not working well , they immediately send someone to come fix my system . Now my system is working perfectly again . Thank you , i will definitely be buying from them again.
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Shaun B
1 reviews | Active since Jan 2020
23 Oct 2018, 07:39
Solar System
Thank you Hydro Solar and Gas for your service . I bought a 5 kva system from them 6 months ago , delivery was on time . Last week i received a phone call from Hydro Solar & Gas just to follow up if the System is still in good working condition , as i told them what happened and the system is not working well , they immediately send someone to come fix my system . Now my system is working perfectly again . Thank you , i will definitely be buying from them again.
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Diana S
1 reviews | Active since Jan 2020
30 Aug 2018, 08:31
NO STOCK RECEIVED AND BAD SERVICE!
We ordered and paid for 4 x Narada Batteries 200AH and never received our order after many stories and endless calls trying to get hold of them. They also after numerous emails that they read never gave us a refund as requested. They had many stories and made promises that they didnt keep, one passing the buck to another. I strongly advise anyone not to use them you may be out of pocket like we are as well. Companies like this give the solar industry and business in general a VERY bad name!
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Diana S
1 reviews | Active since Jan 2020
30 Aug 2018, 08:31
NO STOCK RECEIVED AND BAD SERVICE!
We ordered and paid for 4 x Narada Batteries 200AH and never received our order after many stories and endless calls trying to get hold of them. They also after numerous emails that they read never gave us a refund as requested. They had many stories and made promises that they didnt keep, one passing the buck to another. I strongly advise anyone not to use them you may be out of pocket like we are as well. Companies like this give the solar industry and business in general a VERY bad name!
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