OM
Obaro M
Active since May 2012
14
Reviews
0
Industries
Reviews
14 reviews1 month ago
Nice service by Thato
Auto trader is one of the best platform to advertise and sell your car, with the seamless assistance by the lady staff by name Thato, who will call relentlessly and guide you from the start to the end of the process.
0 replies
1 month ago
Nice service by Thato
Auto trader is the best platform to advertise your vehicle. With staffs like the lady by name Thato, who will relentlessly call you and guide you through every process and make it seamless. Regards, Joseph
0 replies
74 months ago
Ill mannered
To whom it may concern, Over my many years of buying vehicles from Smd at the time when one can walk into any of the Smd stands and negotiate for a car and go to the bank pay for it and come pick it up. I have never come across racists elements as Stefane of the Smd in Bloemfontein and Adrian Moodley of the same branch. These two individuals speak to customers in the manner they choose to, they insult customers and even insult their staffs who work under them. The staffs have no say since they said that their complaints about these two individuals who act with so much ego as if they are the owners of SMD have fallen on deaf ears. That the head office of SMD is well aware of the character of these two individuals and choose to cover up and protect them at all cost. These two individuals are known to act as bosses, they hang up the phone on customers, insult customers and are very quick to shift the blame of both their incompetency to other staffs, on numerous occasions when I make purchases of cars from that branch Andrian who is known to be very short-tempered and have an explosive fuse, and known to act without thinking on so many occasions I have engaged with him is very fast to shift the blame to staffs like Gloria for his incompetence. It is high time that SMD stops protecting, its staff who have racist tendencies, ill-mannered and unprofessional. The head office of SMD has in the past received lost of complaint about Adrian Moodley and have chosen to cover its rank and when an organization does this it means it also has and harbors racist bosses and managers within its head office rank and file. The customer services of SMD should go on the ground in Bloemfontein and experience first hand what customers go through in the hands of these two racist individuals. Regards, From a concerned customer.
105 replies
77 months ago
Targeted
I am been targeted by FNB because I laid a complaint and also wrote a review on their incompetence, unprofessionalism on how I was treated as a customer of this wicked bank when I was given the run around when I requested for a paid-up letter on my revolving loan which was paid up, on the 21st November and it failed in providing me with a paid-up letter even when the (ETA Time) long lapsed as a result of this I missed out on an application I applied for which required this paid-up letter. On the sixth, I was sent this notification that the Flexi option on my loan home loan account has been suspended. They have no reason to have this suspended simply because my home loan account is up to date on payments, the only reason is payback for my outburst on the banks' ill-mannered treatment towards me. I demand that this Flexi option be reinstated back to my home loan account. 6 Dec 2019 Dear valued customer • FNB :-) Home Loan a/c..551918, Flexi Option has been suspended. For queries phone 0877301144. 05DEC19 22:54.
166 replies
78 months ago
Incompetent Bank
I paid up my revolving loan on the 21st of November 2019 and called in for the account to be closed the same day and asked the staff that I need a paid-up letter and was assured that it will be emailed to me within 1 to 5 working days, this time has long lapsed and each day I call FNB I am told that it will be sent to me before the end of the day that it has been escalated. I have been dealing with this bankers with the following names from Private Client Leigh Spies who is the team leader who assured me that she will be calling me by 9 am today dated the 3rd of December 2019 after my telephone discussions with her yesterday but she failed to call me back, which is very unprofessional of a team leader.The other person is Sethabile Nxumalo also from Private Client Suite, who is also not available to speak to me whenever I call after making so many promises that I was going to get my paid-up letter yesterday dated 2nd of December 2019 which never happened. I am just so angry and disappointed with this bank. Time is running out on me on the application I intend using the paid-up letter for. I then called today and requested to speak with her and was told she was in a meeting all day which clearly is an indication that she is avoiding speaking to me as a client of FNB. The service from FNB is very distasteful compared to other banks I bank with it took Standard bank just 48 hours to give me a paid-up letter when I visited my branch. With FNB it is taking more than two weeks going for a month to get a paid-up letter. I demand my rightful letter failure to which I am willing to take further action.
315 replies
86 months ago
Racist,Incompetent And Unprofessional Service
Racist, Incompetent and Unprofessional Service The Renew- It Greenstone is one of the worst Branches any one can take his or her vehicle to. My BMW 135i was involved in a minor car accident in 17 December 2018.It had a front bumper and bonnet damage. We only got the car today dated the 25 of March 2019. We were called on the 3rd of March that the car was ready, while we were on our way driving to their office to pick up the car, we were told that the car is not ready that they found a scratch on the bonnet. That took almost a week, finally we went there to pick up the car and found out that the bonnet wasn't aligned properly we had to wait in their premises from past 10:Am till almost 5:00 PM. We failed to take the car on that day again and was told they will get back to us. After waiting without any response I went to the office and was told to speak to a racist dial direct agent called Mannie, who told us that he is there for our interest and will get everything resolved. He was a sheep in a wolf’s clothing, he gave us his mobile number, which he never picked up for a week but would rather give to a lady whom will speak in Afrikaans and laugh loud on the back ground before rudely hanging up the phone, when we call their office land line they flagged our calls and do not pick it up. We then learnt of this and used a different number entirely to ring the office and was told to hold on the phone. Finally when we got hold of Mannie he was so very rude on the phone and hung the phone up on us which is one of the worst thing any employed worker in a company or any institution would be found wanting off. We then drove the same day to Renew -It in Green Stone to speak to their Director called Wayne whom said he would make things come right. Mannie was never called to apologies before me for his very rude manners. I again complained to his superior of what Mannie did and he just stood in front of me having nothing to say not to call him to answer for his deed. We came to a conclusion that they are covering up for Mannie and knew very well that he his racist and are either in the same camp as Mannie, while I was there in their premises there was also a gentleman whom was also having a terrible experience with this very branch. When I was told my BMW was ready to be picked up, driving it out of the premises of Renew it, there was fumes coming out of the bonnet, I and my wife came out of the car to our surprise there was a water leak in the water bottle which was broken. This was now unprofessional and showed great incompetence, for how will work on a car with a front dent and changed the radiator surroundings and yet failed to do a pressure test on car. I also noticed that there was a terrible sound coming out of our vehicle, the front windscreen pillars which was changed was not properly installed as both where shaky this we complained to the director, Wayne, yet this wasn't fixed or seen to. The cigarette compartment was also damaged as this wasn't previously damaged. This was fixed when we complained about it. We were just tired of their incompetence and took the car today dated the 25th of March 2019. The bonnet that was sprayed looks like what was sprayed at a road side panel shop as it still has preparation lines visible to the eyes on it. The car license disc is missing and we were told they cannot find the car disc which they changed the damage windscreen, the car has a squeaky terrible noise coming out of the engine when one drives and just noise coming out everywhere of the car, it is appalling. We have complained to Dial direct whom we are waiting on to come pick up the car to another competent repairer whom can rectify all this terrible noise.
112 replies
86 months ago
Racist, Incompetent and Unprofessional Service
The Renew- It Greenstone is one of the worst Branches any one can take his or her vehicle to. My BMW 135i was involved in a minor car accident in 17 December 2018.It had a front bumper and bonnet damage. We only got the car today dated the 25 of March 2019. We were called on the 3rd of March that the car was ready, while we were on our way driving to their office to pick up the car, we were told that the car is not ready that they found a scratch on the bonnet. That took almost a week, finally we went there to pick up the car and found out that the bonnet wasn't aligned properly we had to wait in their premises from past 10:Am till almost 5:00 PM. We failed to take the car on that day again and was told they will get back to us. After waiting without any response I went to the office and was told to speak to a racist dial direct agent called Mannie, who told us that he is there for our interest and will get everything resolved. He was a sheep in a wolf’s clothing, he gave us his mobile number, which he never picked up for a week but would rather give to a lady whom will speak in Afrikaans and laugh loud on the back ground before rudely hanging up the phone, when we call their office land line they flagged our calls and do not pick it up. We then learnt of this and used a different number entirely to ring the office and was told to hold on the phone. Finally when we got hold of Mannie he was so very rude on the phone and hung the phone up on us which is one of the worst thing any employed worker in a company or any institution would be found wanting off. We then drove the same day to Renew -It in Green Stone to speak to their Director called Wayne whom said he would make things come right. Mannie was never called to apologies before me for his very rude manners. I again complained to his superior of what Mannie did and he just stood in front of me having nothing to say not to call him to answer for his deed. We came to a conclusion that they are covering up for Mannie and knew very well that he his racist and are either in the same camp as Mannie, while I was there in their premises there was also a gentleman whom was also having a terrible experience with this very branch. When I was told my BMW was ready to be picked up, driving it out of the premises of Renew it, there was fumes coming out of the bonnet, I and my wife came out of the car to our surprise there was a water leak in the water bottle which was broken. This was now unprofessional and showed great incompetence, for how will work on a car with a front dent and changed the radiator surroundings and yet failed to do a pressure test on car. I also noticed that there was a terrible sound coming out of our vehicle, the front windscreen pillars which was changed was not properly installed as both where shaky this we complained to the director, Wayne, yet this wasn't fixed or seen to. The cigarette compartment was also damaged as this wasn't previously damaged. This was fixed when we complained about it. We were just tired of their incompetence and took the car today dated the 25th of March 2019. The bonnet that was sprayed looks like what was sprayed at a road side panel shop as it still has preparation lines visible to the eyes on it. The car license disc is missing and we were told they cannot find the car disc which they changed the damage windscreen, the car has a squeaky terrible noise coming out of the engine when one drives and just noise coming out everywhere of the car, it is appalling. We have complained to Dial direct whom we are waiting on to come pick up the car to another competent repairer whom can rectify all this terrible noise.
56 replies
93 months ago
FNB/LEGAL
In the case of I and my Wife, we are only in defualt of our homeloan for just two months wereas the above was in arrears for four months plus.I personally contacted FNB when I noticed that I was about to defualt on my home loan for any assistance and asked that we be granted a three months period to get things in order.This plea was turned down by FNB,we were never afforded any oppurtuinity to explain or meet with a banker niether did FNB agreed to offer us any restructuring plans on our home loan.We have emails to proof this fact written to FNB,we were never served with a section 129 letter as my banker informed me that the bank has alledged that this was served on us on 14 July 2018 which we have disputed that this was'nt served on us,when we pressed further the banker accept to nthe fact that indeed during this alledged period by the bank that the post office was on a month strike and that it was possible that the letter was returned. The bank did not call us on phone or notified us by email as to the fact that we have been served with a section 129 letter and to confirm if we were in reciept of it,niether did the bank Attorney's. All this while we have been in negotiation with the bank and have at all time complied by paying the home loan defualt during the approved date.Is just that when we pay off the outstanding defualt a month adds up immiedaitely and this we have pleaded with the bank about but our plea fell on deaf ears. The Bank has never sat with myself and my wife to dicuss how to assist us in getting this home loan restructured,considering the facts that we made a huge down payment of a Hundred Thousand Rand when we purchasing this property.We feel we are been treated inhumanely by this bank. As the banker has informed that a summons has been issued againts us,I then questioned the banker that how can this be becuase the bank has never sent us a letter of demand,the bank or thier Attorneys did not send to us a section 129 notice or meet with us all the bank did was emails and calls which they informed us that we were either in arrears of a month or two months and arrangements and time was given by us to the bank of which we paid.I then asked the banker why are we been treated differently and asked if every customer of the bank whom are in arears of a month or two months are issued with summons and he said no.I then asked why then is summons been issued againts us,and he simply could not give me any answer.This is inhumane,and I have heard that it is a common hidden practice in FNB where certain races and houses are on the radars of some of thier staffs whom operate with criminal syndicates and property speculators whom force on forclosure on this houses in collusion with thier Attorneys whom then sell the property at sheriff’s auctions for a pittance amount and payments are shared between this Attorneys and certain bankers it is called collusion.South Africa has a shameful history of evictions, beginning in the apartheid years and continuing up to the present by banks such as FNB which is well known and registered in court documents and cases,” I have requested from the banker to provide me via email a copy of the alledged section 129 letter which was posted to me and that they request thier Attorneys to give to FNB the tracking number of the section 129 letter which was alledged to have been posted to me via a registered mail as all registered mails have a tracking number which will state if the psoted mail was recieved by the reciepient or returned to the addressee as the post office was on strike during this period they alledged to have posted this mail.And if the mail was't recieved by me and returned or if not posted then it means FNB is not precedural.Till date am yet to get any response,of a copy of the 129 section letter or the tracking number.I am now appealing to any official of the bank or staff whom will be reading my greviance to provide to me the tracking number of the alledged section 129 letter which was alledged to have been posted to me as this will have the exact date when the notice was posted and if recieved by me or returned.If this cannot be proven to have been recieved or mailed to me then why are we now been threathened to be served with summons.We then humbly request that such actions be reversed for it will be inhumane of this bank to further impose finacial stress on customers whom are making efforts to simply payoff a one month arrears. We have informations of other customers whom are in arrears for two or more months whom are not been served with summons so why is our own case different.This Bank is inhumane and might this be racial profiling how else can one explain this is the banker whom I spoke to can't seem to know the reason why this is so.I am only in a one month arrears as of present. In a recent case that went to the Supreme Court of Appeal, First National Bank (FNB) was obliged first to take steps to engage and negotiate with a defaulting consumer before being granted a court order to sell the consumer’s house in execution. According to the Supreme Court judgment, in 2009 Mr M bought a house with the aid of a home loan of R432 000 from FNB. The loan was to be paid back over 20 years, and the initial monthly payment was R3 337. In 2015, Mr M fell into arrears with his repayments. FNB sent him a letter, which was hand delivered on July 6, 2015, informing him that he was almost R13 000 in arrears and therefore in breach of the loan agreement. Mr M did not respond to the letter. Subsequently, on July 23, 2015, the bank sent a notice in terms of section 129 of the National Credit Act. Section 129 of the Act sets out a number of requirements for how credit providers must deal with defaulting debtors. It reads: “If the consumer is in default under a credit agreement, the credit provider … may draw the default to the notice of the consumer in writing and propose that the consumer refers the credit agreement to a debt counsellor, alternative dispute resolution agent, consumer court or ombud with jurisdiction, with the intent that the parties resolve any dispute under the agreement or develop and agree on a plan to bring the payments under the agreement up to date.” According to the judgment, Mr M still did not respond or communicate in any way with the bank. As a result, in August 2015, FNB sued Mr M in the Gauteng High Court for the total remaining amount of R262 331. In addition, the bank sought an order declaring Mr M’s property executable. The summons was served on Mr M’s wife, with the return of service reflecting that Mr M was “temporarily absent”. Mr M did not defend the action, so the bank applied for a default judgment. The matter was heard by the High Court on October 8, 2015. The decision by the court was to postpone the hearing for six months, in which period FNB was to attempt to engage with Mr M to prevent foreclosure. The bank was directed to provide an affidavit detailing these efforts to enable Mr M to keep his home at the rescheduled hearing. The court noted that the summons was not served personally on Mr M, as required by the High Court, and the amount by which Mr M was in arrears was relatively low and had not been outstanding for a very long period. FNB took the case on appeal to the Supreme Court. Judge Jeremiah Shongwe ruled that the High Court’s decision to postpone the case was not appealable, because it was not a final judgment. The appeal was struck off the roll.
53 replies
93 months ago
discrepancy,Inhumane
Myself and my wife had two home loans with FNB,one is fully paid off and the second one is not.We made a huge deposit of a Hundred Thousand and a down payment when buying the second property via FNB. This is a bank we have both banked with for years now.I am now believing that there are dispenrncy when banks deal with you base of the color of ones skin. I did default on my home loan a couple of times and did bring my account up to date immiedaitely and at no point in time has my account ever gone above a two month period of non payment.I infact approached my bank and made them aware that I will need some breather from them if they can afford me a three months break of my debit other while I get my finance in other.This plea was turned down,currently I am only at defult with my home loan of an amount of R 18,096.00 which is for a two months period. This while I have been in constant communication with FNB to plead for some sort of extension and assured that I am working on getting the amount paid.To the greatest of mu surprise I was told by my banker that a summons has been issued against me and my wife for this two months default. That a section 129 was issued against us as well he said in July 2018.I disputed this with him the Banker and said that FNB is not doing things procedural.How can you be issuing summons when you have not sent any letter of demand to me and all this while you have granted me a time frame to have this amount settled. The banker checked on the system and said the period 14th July 2018 when this so called alleged section 129 was sent by their Attorneys Lowndes & Dlamini was the same time when the post office was on strike for a month and said that probably the letter was returned. I questioned why are we been treated in this manner of summons been issued when I was never sent a letter of demand and when I was infact still discussing with the bank of settling the outstanding default. The question I asked is how will you be wanting to place more burden on a customer whom is making efforts to settle his defaults with your bank for just two months by wanting to impose more cost by means of issuing out summons as there is something hidden to this wicked act by FNB. As of date I have paid a part of the amount and only owe a default of just a one month. I informed my banker that I am still within the time frame of settling the outstanding amount why would a bank we bank with be so out for blood,a bank whom we had a paid off bond with react in this wicked inhumane manner and I am coming to a conclusion that it might just be an order from those above. When I spoke with the banker and asked if they treated other customers of theirs in same manner they have treated myself and my wife.He said he is shocked and can't really comment.As I questioned if it is a common practice to issue out summons to all who are in default of just two months only,if not why are we been treated in this inhumane manner by FNB. As it seems FNB is all bent out on confiscating buildings belonging to young black South Africans' As I have evidence to proof to the contrary of individuals in default with FNB whom are not issued with summons. The mere fact that the banker said their Attorneys sent us a section 129 which I am in dispute that they never did and I know they never did as I have followed on TV on how this Attorneys coerce with the bank in confiscation of properties and how they alleged to have issued notices which they do not serve in most cases so as to catch one unexpectedly.
159 replies
96 months ago
Breach of Contract
I have a contract phone with MTN for some years now and I keep on paying weekly for caller Tunez which I did not subscribe to.This is very unprofessional of MTN I have tried every avenue to have this cancelled to no avail am now writing here on Hellopeter to see if this will be cancelled off my phone otherwise I will terminate my contract with MTN since this is not part of what I signed with MTN.
53 replies
Review Distribution
5 Star
2 (14.285714285714286%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
12 (85.71428571428571%)