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Active since Jun 2012
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7 reviews25 months ago
Dropped their service
New Mitel phone system setup. Every week a problem. Every week a bill sent to fix their system that doesnt work. Constant bad quality calls. Constant dropped calls. Never any feedback from them. Avoid them only going to cost you time and mondey
0 replies
40 months ago
Vox Telecom - Cant keep the internet on
VOX19857186 - Kindly note that we cannot guarantee connectivity during loadshedding. It can take up to 2 hours for the connection to restore after loadshedding. Really poor feedback -do we get a discount for the 2-6 hours a day your services dont work ?
264 replies
78 months ago
Cool ideas - stay away
worst isp i have ever dealt with, poor to no connection, days to fix issues, their call centre never picks up and their social media support are unhelpful with stroppy frustrating answers, go check this link, well i cant cos my internet doesnt work. worst isp of 2019 for sure
0 replies
110 months ago
Rubbish rubbish rubbish
<p>I have asked your guys a numeber of times, at least 5, these are the "on site managers" the guys dishing out the orders, i have also phoned and complained and still they continue to leave rubbish outside my house after numerous promises to come clean up after themselves.</p> <p> </p> <p>Frankly I am now gatvol, at the lack of consideration !!! Please sort your **** out !!!</p>
0 replies
112 months ago
Wont come and fix my adsl line, rude and incompetent
<p>Hi,</p> <p> </p> <p>I reported my line down on the 4th of January, It is now the 4th of February and still it has not been fixed. I phone and complain and get told basically nothing they cant tell me when a technician is going to come or if they do its at a time where I pysically cannot be at home. I find it amazing that when I had the line installed the technician was easilly reachable but these guys who do the fixes seem impossible to contact.</p> <p> </p> <p>I also live basically on top of the exchange I see the telkom guys going in and out all the time but still cant get help ???</p> <p> </p> <p>Spoke to Lungile some sort of "Manager" he promised that I would get a technicain today *Saturday* after I told him I cant be home Friday. So the technician comes on Friday and now I get messed around the whole day by incompetent telkom employees to be told now at 18:00 that no1 is coming, we have been put back in the q and its because we werent here on Friday when I told the manager to not send some1 on a friday</p> <p> </p> <p>My reference number with Lungile is 943385</p> <p> </p> <p>I have half a mind to chat to Len de Villiers about this horrific service.</p> <p> </p> <p>If you can please come and sort this out asap it would be hugely appreciated</p>
280 replies
133 months ago
Still waiting on parts- Samsung Galaxy S4
Hi I previously posted a compliment on the friendliness and efficient service I received in store. Issue now is I was quoted 2-4 working days on a fix, I handed my phone in on the 23rd of April, it is now the 6th of May, 7 working days later, I have been told they are awaiting a main board and they cannot give me an ETA on when the part will arrive, If you sell the product surely their should be parts readily available... I am being highly inconvenienced and would like this matter resolved urgently and an ETA as to when I can expect to have my phone back. My service order number is 4165577027
76 replies
134 months ago
Great service really impressed
Went to the service center by 14th avenue, from the moment I stepped in got quick and friendly service. Was really impressed by the staff at this service center, the shop was full and they got to me really quickly, explained everything they were doing and left me in a great mood even though i had to book my phone in. This was my first issue with a samsung device and i was a bit weary, but Samsung service is amazing from my experience. Keep up the good work.
76 replies
Review Distribution
5 Star
1 (14.285714285714286%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (14.285714285714286%)
1 Star
5 (71.42857142857143%)