Active since Jun 2012
My mother who has Addington disease paid for her chronic medication last week Wednesday, Friday I was told my mother would have her meds by end of business Friday. My mother has gone 3 days now without life saving medication. Was promised it was on its way today. Phone 4 times. 5th time at 16.50 I told my story was asked to hold 10mins till 5pm you can hear the call center agents but they dont answer till the call cuts a 5pm end of business. Absolutely disgusting service two months in a row!
Making sure they have stock for next day delivery and paying for it doesn't help. I make sure orders are placed and checked. Who gives your delivery team the right to decide when to deliver if your order was placed on time and shipped to their depot on time! Absolutely disgusting service... I spent R3k on this order. I will now cancel and go shop directly. I will never use Takealot again and I will advice everyone I know not to use you.
I have been waiting for a refund of a sonar that wasn't done. The refund has been refused... this is ***** and this is a disgusting company. You can't keep money for services not rendered. I was forced to pay on the spot. Absolutely shocking!
Very poor service. I've been waiting for a call since the 23rd February..... luckily I didn't hold my breath
I placed an order for delivery on the 19th December. All Homechoice agents do not know who collected from their warehouse and have no contact details whatsoever. As I placed the order (the customer) it is my right to know who collected and when delivery will be made. This is totally unacceptable!!!!!!!!!!!!
We have been waiting since the beginning of October to have our line provisioned. I have spent over R600 just on phone calls with countless promises of calling back and no one ever does. The Fibre was supposed to go live end of September then end of October then November. The installation was eventually done mid October and still no Fibre. Customer service is absolutely shocking! Definitely not the way to start a business relationship!!!
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