LB
Louna B
Active since Jun 2012
37
Reviews
0
Industries
Reviews
37 reviews5 months ago
Excellent service
I absolutely have to commend Takealot's drivers. They are always friendly and extremely helpful, even carry heavy things into the house for us 2 old people. What a pleasure to do business with Takealot. They deserve every one of the 5 stars.
0 replies
7 months ago
So impressed!!
I can't say enough how impressed I was with this company's online delivery. They kept e-mailing the progress and delivered within 3-4 days, product well packed and exactly as shown on their website. I can certainly recommend them for any electrical products.
0 replies
15 months ago
Just another inefficient branch of government
For 5 years now I have had ongoing queries on my account with the Kopanong Municipality, which they totally ignore and fail to correct. I tried various avenues, lawyers, small claims court, etc but no-one could help as government institutions can't be sued in normal channels. How happy I was last week to read a news article about the Public Protector which I didn't know about. They came to the "brilliant" conclusion that municipalities have failed the people of S.A., something we all know already. My husband and I spent days preparing our case, photographed copies of all correspondence, transferring them to my laptop, e-mailed everything concerning the case. The response from the PP was to e-mail a form for me to complete detailing the case, something I have done in fine detail in my e-mail. Of course, if they start drowning you in red tape you are going to go away quietly and they can continue to sit in their fancy offices earning fancy salaries and paying lip service to a beaten population under an inefficient, ******* government. Don't waste your time with the PP, guaranteed you are fighting a losing battle.
0 replies
20 months ago
Great Temu, bad courier
I ordered items from Temu some weeks ago. Their response was amazing - fast and efficient. However, plenty problems arose once the parcel arrived here. Firstly I had to pay customs duty which I did. Secondly customs decided to inspect the parcel and wanted a copy of my I.D., proof of payment and colour photographs of the items. I forwarded all. Their courier here, Buffalo, never bothered to update me on the progress of the parcel. When I enquired after 3 weeks of waiting I was advised that the parcel was "lost". We all know what that means, considering the ***** and *******ion in the country. I now requested a refund which Temu confirmed they are processing. I am not faulting Temu but the ******* and inefficient people we have to deal with here. Be warned, you may have similar experiences.
56 replies
22 months ago
Frustrating Absa
Over a year ago I had a bad experience with Absa in Colesberg and visited them for the first time again today. I wanted to do a simple transaction - transfer money from my husband's account to mine but this turned into a 42 minute ordeal. When we arrived the only teller was on the general floor helping someone on a cellphone. She then accompanied him to the ATM and helped him there, 20 minutes had passed now. Is this the function of the only teller in the bank? When she arrived she asked me if I had an APP. If I had I wouldn't be there, right? She then struggled on the computer, said she was new and still under training, called a more senior person. The 2 of them spent the next 16 minutes staring at the computer screen blaming its slowness. By now we have had enough and left without getting the simple transaction done. What on earth is happening to Absa? Please understand, Absa - we are 2 old people who can't move with modern technology and still rely on human contact to get things done.
53 replies
24 months ago
Top of the pops
I'm always amazed when entering a Pep Stores at how friendly and helpful the staff are. They are obviously very well trained to serve the public. My hat off to you, Pep, wish other stores would get it right as well.
0 replies
24 months ago
Unbelievable service
I'm flabbergasted by the excellent service from this company. Document was handed in at Colesberg on 16th April and delivered in Xiamen island, China today on 22nd April. Unbelievable and extraordinary. My hat off to you, guys.
0 replies
29 months ago
Thank you, Pep
What a pleasure it is to walk into a Pep Store! The staff always greet you, are friendly and helpful and smiling. After a purchase you feel invigorated and more optimistic about things in general. They obviously go the extra mile to train staff.
0 replies
32 months ago
Failing Absa
Today I wanted to ask a legal question, phoned the number given on the internet, after pressing the usual press this and that I arrived at the client care. The recorded message started with "Due to the lockdown ..." Hellooo Absa, if my memory serves me right lockdown ended approx 1,5 yrs ago. Waited but nothing happened, then phoned my branch at Colesberg, had to phone 3 times as no-one answers the phone. Person I spoke to said she didn't have a clue how to answer my query but would get the correct number for me to phone and call me back. No call back received. What happened to Absa? Used to be an efficient, top class bank. Get your act together, guys.
788 replies
39 months ago
Vodacom scams
What happened to Vodacom? They used to be a top class company but has stopped caring about their customers. I complained about them getting a 2 year contract from me by supplying the wrong info that amounts to fraud (on Xmas day). Their response said they have replied privately - a lie, never heard from them. I repeatedly phone their cancellation no 082-1945 to be told they have high call volumes, they have not responded to 5 e-mails but they take my money on the 1st. This is nothing short of theft. In addition my husband buys airtime every month and it disappears on a daily basis until nothing is left, also theft. Can someone please tell me how to stop them?
146 replies
Review Distribution
5 Star
13 (35.13513513513514%)
4 Star
0 (0%)
3 Star
2 (5.405405405405405%)
2 Star
7 (18.91891891891892%)
1 Star
15 (40.54054054054054%)