NH
Nozie H
Active since Jul 2012
26
Reviews
0
Industries
Reviews
26 reviews4 months ago
Bunch of ****S!
EVERY SINGLE PERSON I HAVE DEALT WITH HAS **** TO ME!!! Such a terrible experience riddled with misinformation and lack of feedback. I have the car but the issues are yet to be resolved and payment hasn't been made because everyday 'someone will call me' and they never do?!?!?! Please fix the issues or fetch the car you delivered...
56 replies
23 months ago
R10 to know who's calling.
So I have to pay R10 to know who's calling me? Hahahahaha! Haven't been on contract for a very long time, but the way the economy is setup, I couldn't afford to buy a phone cash this time. Won't say much about the sales process, but the real shocker is all incoming calls are from 'unknown' numbers. Apparently I need to activate CLIP for R10 per month to know who's calling me. Bwahahahahah WHAT A FREAKING JOKE! I wonder how many customers dont take this up, and based on that, why the heck isnt it built into your pricing? Oh wait... you deliberately dont mention this at sales stage because you know no one will say no. So SNEAKY!
106 replies
23 months ago
No show then blame consignee for not being available - Terrible!
Same experience as most of the people complaining here. My parcel is 'out of delivery by 5pm today'. I changed my plans to ensure I was home and available for 3 consecutive days. At 7pm, they send messages to say the delivery failed because "consignee not available". When was I not available if you didnt even try? No hooting, no phone call, but then you say Im not available? Such terrible service!
0 replies
23 months ago
Whats going on Voda?
Did an application on the app 5 days ago and it failed - error said they'd call me back and no one has called. Redid the application and keep getting a "technical error" password. Cant log into the website. Store cant help me because what Im looking for is an online deal. What now? Calling -? been on hold for 20min already... had to drop the call yesterday because I could stay on the call any longer.
159 replies
23 months ago
Woolies Clearwater has a team of champions!
A few weeks ago...on the friday night (8pm) before a huge event, I was at Woolies Clearwater mall desperately trying to find a coat for my father in law. Id been looking for a few days and just couldn't find the right one. Merlin Theozen and Thato Sekoti came to the rescue. Found one but didn't find the size :(. I really was running out of time because I needed this coat at 8am! Thato became my mannequin to try different jackets and both gentlemen just didn't give up on helping me! Thato eventually went searching in store rooms for the original coat I wanted until it was found! As if that wasn't enough, I was moaning about the cost of the coat all the way to the pay point - it was waaaaaaay above my budget. Got there to a very bubbly and energetic Thabang. Couldnt believe someone could be that hyper so late in the day, but he certainly brightened my mood and even made me feel better about overspending :-P Thank you gentlemen - you really are rockstars and brilliant at what you do for us, your clueless customers.
0 replies
23 months ago
Amazing sales experience!
Nthabiseng Mathibedi is a living legend!!!! Filled out a lead form and got a call in milliseconds! I couldnt speak because I expected that typically I would get the call in a few hours. We setup an appointment and I asked her to share a few details before then which she did. She's been on top of her game since! Very patient and knowledgeable! Shes a real asset to the company. I sent lead forms / call me back requests to 4 tracking companies and my decision on which one to choose is 99% based on my experience with this lady! Thank you Nthabiseng! I sure hope the after sales teams have more stars like you!
106 replies
24 months ago
You don't collect on your debit order, my lifetime problem!
ABSA didn't collect the debit order for my study loan on the 31st March (Sunday), nor on the 1st April (Public Holiday), so they collected first thing on the 2nd April. But wait for it... they've now told the Bureaus Ive missed a payment, subsequently affecting my new application for something else. ITs the second time you've done this! PLEASE resolve ASAP!
159 replies
25 months ago
Terrible customer experience - settling and leaving NOW!
I have a student loan with ABSA. Its been 2 years and we are a few months away from settling this account. I have a debit order that goes off on the last day of every month to make the required payment. Not only do I find it irritating that they send me an SMS every single month to tell me that payment is due and I must pay on time, I found it totally uncalled for that this month (April 2024), they typically sent me an sms to tell me that payment was due on the 31st of March (a Sunday), then went on to call me 3 times on a public holiday (1 April) to tell me that my account is in arrears and they need an urgent payment plan. How is it my problem that the payment due date is a sunday? Surely you know how to manage this? I know you know because the payment went off first thing in the morning on tuesday the 2nd, but wait for it... that didnt stop you from calling me hours later to tell me I was still in arrears and you need a payment plan before Im handed over. Stupid threats to your customer for YOUR error? What a terrible experience. I'm going to settle the little thats outstanding this week and I want nothing to do with ABSA again.
265 replies
34 months ago
Very discriminatory behaviour :(
Very shady that some of your foundation colours are on display for clients to take it, join the queue, and pay. BUT... some...like MY SHADE, are hidden in the back and when I ask for it, I am told it will be taken to the counter and I'll find it there because "WE ***** IT". WOW! 2nd time Ive experienced this at clearwater mall, so Im not going back. Tried northgate and same issue, so Im not going back there either. Maybe its time to quit clicks...
0 replies
34 months ago
Shihaam's a STAR!
Such super service from Shihaam! Changed jobs and the admin was a mess! Boh from the AF partner and the previous employer's HR. Got referred to Shihaam who was the only one at AF who responded to any emails! She gave me her cell number and told me never to hesitate to call/text! Weeks later, I texted, she was on leave but gave me a call with very clear guidance. Typically, I took my time and when I needed to get things done, I texted and she called - problems all resolved in no time! Thank you Shihaam Kristen for saving your brand! I was very frustrated by the lack of response/guidance - you're a real STAR!
60 replies
Review Distribution
5 Star
5 (19.23076923076923%)
4 Star
0 (0%)
3 Star
2 (7.6923076923076925%)
2 Star
3 (11.538461538461538%)
1 Star
16 (61.53846153846154%)