PS
Pieter S
Active since Aug 2012
12
Reviews
0
Industries
Reviews
12 reviews2 months ago
Vodacom is reflecting wrong information on Experian
Vodacom has flagged my credit account as having missed a payment in October 2025, which is negatively affecting my credit record. I have contacted the Vodacom accounts department, and they confirmed that no payments have been missed. I asked them to send me a full statement confirming this so that I can send it to Experian, but they said they would send it to Experian themselves. However, it is now two months later, and the wrong information is still showing on my credit report.
424 replies
25 months ago
TERRIBLE BILLING by RAIN!!!!
My debit date is the 1st. However, Rain debited my account on the 25th at 3am before my salary was paid in. The debit bounced and they immediately cut my internet. I called the call centre and checked their app. They both said that my debit date was the 1st, but that I had to make a payment first before they could help to change any dates. I told them that I do not want to change dates, I just want them to debit on the date I specified. The operator is from a foreign country and could hardly speak English. I had to spell every word. I did a manual payment, and my service was thankfully restored immediately. Now on the 2nd, they AGAIN tried to debit my account, and they CUT MY INTERNET AGAIN. When I log into my account it says I have a balance of R0.00 due. What on EARTH is going on with these people???? Last time they said they sent a private reply to my email, but the email RESOLVED NOTHING.
53 replies
25 months ago
Terrible Billing by Rain Internet
My payment date is set to the 1st of every month, yet Rain repeatedly attempts to deduct a payment every month on the 25th at 3am, before my salary is in the account. And then to make matters worse, they cut off my internet and say my account is in arrears. And the fighting I have to endure at home because of this is just not worth it. Try change the payment date and they tell you that it is already set to the 1st and unless you pay, they can't do anything. Can't change it on the app, can't change it via the call centre. No help, no options. Their internet is good, but the service sucks.
112 replies
26 months ago
Naked will keep you covered
My phone was ****** and I reported it to Naked Insurance. They entire process was easy and swift using their user-friendly mobile app. Even the interactions with Shaun at Naked went really smooth and today, less than 7 days later my gift card to buy a new phone is on the way. Thank you so much Shaun and Naked!!
56 replies
27 months ago
Price goes up after making payment
Our company recently purchased a new Laptop from PC International. The item was priced reasonably and on their website it showed the product as "In Stock" or 1-2 days delivery. We asked for a written quote and received it promptly. We accepted the quote and asked for the invoice. After we did the EFT and sent Proof of payment, we were informed that the unit was now "out of stock" and that we could get two other models by paying more, or I could wait 1 or 2 days for delivery, but that its price has also gone up. I then did some research and found another user Bronwyn complaining about the very same issue just a few days prior on Hello Peter. Price had also gone up immediately after doing the EFT and sending Proof of Payment. We then threatened them with police action for ***** and attached the Hello Peter review from Bronwyn and demanded our money back. They quickly offered to supply the exact same model that was "out of stock" with double the memory at the same price, which we accepted. I insisted on getting it in a sealed box, after also reading about other customers who bought new equipment only to receive it in an opened box. Their defence: On all their emails and quotes they state that prices can change "at any time" due to exchange rates. I guess this especially applies after you have been invoiced and paid for the goods. I can appreciate that prices can change after a quote was generated, but once you have invoiced and confirmed stock can be supp**** within 1 to 2 days, then it no longer applies. It is highly unprofessional and raises serious questions about the outfit. We are a large company that spend hundreds of thousands on IT equipment annually. I intended to buy from them on an ongoing basis due to the good prices on their website, but unfortunately after this experience we will remove them from our supplier list.
0 replies
28 months ago
Unable to cancel Telkom - bill just keeps running
Due to financial constraints, I called Telkom a few months ago and requested to cancel my month-to-month LTE SIM until I am ready to pay again. However they said they were unable to cancel my service unless my account is fully paid. However, I did not have the money to pay. So every month they kept billing me without providing ANY SERVICE at all. Now that I received my December bonus, I logged into the Telkom website to pay the bill and see it is now R3583 already!!! So I have to pay for something I never received? This just does not feel right to me. Why is it not possible to cancel a month-to-month agreement? Now I will cancel FOR SURE!! I absolutely do not mind if I have to pay for a service which I did receive, or if there was a contract in place to force me to pay, but being bul**** into paying just because you are a bully does not sit well with me at all.
0 replies
34 months ago
Someone hacked my sim - now Vodacom locked my account
I have now been almost week without mobile service. Last Thursday someone did a simswap on my Vodacom Prepaid Sim without my knowledge or approval. Fortunately I noticed when that person then tried to hack into my bank. I quickly called Vodacom to reverse the SimSwap. I then asked to have my number added to an existing Vodacom contract, which I have had for almost 20 years. They added the number on a data package without any issue, but unfortunately I could not make or receive phone calls. Within 24 hours I asked to have the package changed. This second request was denied. I now see Vodacom has posted a negative comment on ITC saying I exceeded my credit limit. I never had a credit limit and have always been on a top-up contract. I have been working very hard to restore my credit profile since at the start of the lockdown fiasco I did not have work which negatavile affected my credit score. Fortunately I am now employed by one of the largest SIM Distributors for Vodacom, which is quite ironic. Despite the best efforts of Meshack at the Vodacom store in Sandton and two other very competent staff, they have been unable to lift the administrative lock that had been placed on my account, so now Vodacom is causing me more suffering than the person who did the ******* simswap last week. My phone is completele dead and cannot make or receive calls or SMS. I will keep trying to get my credit record and phone number restored. Hopefully someone at Vodacom sees this and could assist to have the matter resolved.
300 replies
48 months ago
Stay clear - Super BAD Support
We tried to apply for fibre services with Web Africa a few months ago, yet they could not supply us. I did some research and found customers were complaining bitterly about their service, so I was actually glad they could not deliver the service. However, in the months past, they kept trying to debit our account for the R499 initiation fee. I sent emails but got directed to their WhatsApp support line. Here I reported the issue every month so far, to absolutely NO avail. In fact, they are now even adding R50 per month charges for the unpaid invoice, despite the fact that they were UNABLE to deliver the service. Invoices in question are eph439378002 and eph439388928 should this message perhaps reach their accounts department. So now we even have no services with Webafrica, but we are still getting terrible support. I am now REALLY glad that they are not our service provider.
0 replies
65 months ago
Cash Converters stole my Lay-Buy deposit!
I wanted to buy equipment from Cash Converters Boksburg, and since I did not have enough funds at the time, I paid R1500 deposit. I however got retrenched and could make additional payments in the next few months. When I had money again, I went back to the store to make another payment. However the manager (Dolf) told me that they had sold the equipment. I asked him why they did not call me, as I really wanted the equipment and would have made some plan to keep paying. I asked him about the deposit. He said that since I did not keep on paying, I had forfeited the deposit. He was however prepared to give me a discount on some other goods to the value of R1500 and said I could come any time to claim the discount. Since then I spoke with Bongani at Cash Converters Greenstone and he told me that I was supposed to get the money back. I recently went back to the store and asked for a copy of the original laybuy agreement. It says on there that I was supposed to be refunded. Dolf is no longer working there and I spoke with Mcdonald. I asked him again about the deposit and he confirmed that I should have been refunded. He said that the Laybuy agreement had been cancelled, meaning that I should have been refunded. It now seems that the previous manager Dolf had cancelled my agreement without notifying me and pocketed the money. I asked them very nicely to please resolve the issue and to refund the money. I also told them that if it not resolved that I go to social media and report them. I am also considering reporting the matter to the Financial services board and the police, now that I know for sure that was supposed to have been refunded. They however shrugged their shoulders and said they could not help me. That is unfortunately not good enough.
112 replies
71 months ago
Speedy Service Compliment to Mirror Trading International
Just withdrew Bitcoin from MyMTIClub. The email said that it would take up to 24hours. But to my amazement it was in my Luno wallet within a few hours. I have my original Bitcoin back together with profit and the Bitcoin still in MTI is now growing risk free. Very satisfied with the daily profits and service, thank you MTI!
0 replies
Review Distribution
5 Star
2 (16.666666666666668%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (8.333333333333334%)
1 Star
9 (75%)