DS
Dumile S
Active since Sep 2012
8
Reviews
0
Industries
Reviews
8 reviews4 months ago
****** and unprofessional management - Hugo Social Club
My initial review on dine plan app: If you Black please think twice about coming to this establishment. Charl the manager and his hostesses are the rudest and unprofessional people i have ever encountered in any restaurant in Cape Town Restaurant Response - dine plan app Hi Dumile, we take allegations of this nature extremely seriously. At our restaurant, we have a zero-tolerance policy for ************** of any kind and are firmly committed to treating all guests and all team members with equal respect, dignity, and fairness, without exception. In this particular instance, our management team made the difficult decision to intervene after repeated instances of disrespectful behaviour towards our team. Protecting our team from mistreatment is a responsibility we take seriously, and any request for a guest to leave is always a last resort, handled professionally and without prejudice. We categorically reject any suggestion that decisions made by our team are based on race or personal bias. Our doors are open to everyone, and we strive to create a safe, welcoming environment for both guests and our team alike. We remain committed to upholding these values at all times while respect and fairness remain at the core of everything we do. Your response is nothing more than a polished, predictable deflection — the kind of generic statement establishments like yours hide behind whenever legitimate concerns about ****** and discriminatory conduct are raised. What I have gathered based on the above response which Hugo Social Club posted on the dineplan app. My response on Hello Peter to Hugo social Club Contrary to what you claim, we did complain clearly and directly about the manner in which your hostesses imposed decisions on us that we were not comfortable with while my wife and I were on a private date. Instead of listening or engaging respectfully, our concerns were dismissed outright, as though we had no right to question what was being forced upon our table. That alone speaks volumes about the culture you are trying so desperately to deny. There were no complaints from other patrons, no abusive behaviour, no misconduct on our part. The only issue that arose was your management’s inability to accept that we would not quietly comply with decisions imposed on us without consent. Framing this as “protecting staff” is disingenuous at best and deliberately misleading at worst. Your waiter behaved professionally and respectfully throughout which is why I tipped him handsomely, off the record. Unfortunately, the same cannot be said for you and your two hostesses, Charl, whose conduct escalated an entirely manageable situation into something unnecessary and humiliating. Calling security simply because I stated we would finish our drinks before leaving was excessive, hostile, and entirely unjustified. It was a clear abuse of authority. The shift in treatment after I asked the waiter to call you over to pour my water (as I do not consume any alcohol as your security further humiliated me and called me drunk) was immediate and telling and from that point onward, it was evident that this had become personal. Do not insult our intelligence by presenting your establishment as a bastion of fairness and professionalism. What occurred was neither respectful nor impartial, and no amount of corporate language will erase that reality. The experience we had directly contradicts the image you are attempting to project. Regards. Dumile Sogoni
0 replies
5 months ago
Shockingly Rude Treatment from Kazin Sales and Rentals. Totally Unacceptable!
Shockingly Rude Treatment from Kazin Sales and Rentals. Totally Unacceptable! I am absolutely disgusted by the level of unprofessionalism I experienced from Kazin Sales and Rentals, particularly from a lady named Sindi Nagesi. Her attitude was beyond rude, she was dismissive, condescending, and spoke to me as if I was an inconvenience rather than a customer. It’s shocking that a company that deals with the public daily would allow someone with such a terrible attitude to represent their name. There was zero courtesy, zero patience, and certainly zero understanding of what basic customer service means. I left the conversation feeling completely disrespected and appalled. No one should ever be treated the way I was treated, especially by someone who is supposed to assist clients. Kazin Sales and Rentals seriously needs to retrain their staff on how to communicate respectfully and professionally. If this is how they handle customers, I strongly advise others to stay far away. This experience was a complete disgrace.
0 replies
22 months ago
The Electro Surgeon Cape Town *******
I called the electro surgeon on the 31st May 2024, requesting them to come in and assist with an investor that is blocking me from being able to load electricity onto my prepaid meter. They arrived on the 1st June the following day. My request was for them to disconnect my inverter from my DB board. Till Ito date my investor is still connected to the board, they replaced an earth leakage device onto my DB board which I did not request. The did not even spend an hour in my place and are charging me and amount of R 5603.86. I do not understand this as they did not solve the initial problem I requested them for.
0 replies
41 months ago
Woodford is just excellent!
They are the best, I am certainly done with all other here in SA!
132 replies
65 months ago
@Home Living Space Sandton City are a bunch of Scoundrels, totally dishonest!
We bought 3 furniture items on the 02 November 2020 at the @home living space at Sandton City. The sales person by the name of Tshepiso Sebela promised us that these items will be delivered within 2 weeks, worst case scenario. Today is the 29 November 2020 and we are still waiting for our furniture. After numerous attempts trying to locate the whereabouts of our furniture we were just sent from pillar to post.
56 replies
67 months ago
Worst Service Ever Autoboys Queenstown
I got my windscreen claim approved by discovery insure in the first week of October 2020. Today is the 27th of October 2020. I am still patiently waiting for Autoboys Queenstown to come fit my windscreen.
53 replies
70 months ago
Assupol Life
<div>I recently made a claim on my fathers policy after he passed earlier this month. My father’s policy was initially for R20,000.00 cover. What surprised me was that only R12,080.00 was only paid out by Assupol.</div>
318 replies
Review Distribution
5 Star
2 (25%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
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1 Star
6 (75%)