NV
Nolan R
Active since Sep 2012
7
Reviews
0
Industries
Reviews
7 reviews18 months ago
Money owed
I have been waiting for almost two years for a refund now! They keep ignoring me and don’t respond to emails. Always have excuses of reimbursing me. A new manager is appointed every other month delaying my payment.
0 replies
18 months ago
Bad customer service
One of our suitcases were damaged after our flight back from the UK at the end of August 2024. I submitted a complaint with proof of the damaged suitcase as well as value of the suitcase. Two months in and they are still ignoring me and giving me feedback. It’s the worst airline EVER!
0 replies
19 months ago
Worst service
It has been nothing short of a nightmare and total disregard for our plea! This is our third Jeep but definitely the WORST buy EVER! Our car has been in for the past two years for the exact same issues and yet the problem does not get solved. I need to speak to someone regarding our car. We’ve had this car for two years and I swear we got the rotten apple. Every other week or month I take the car in for the exact same issues. I have come to two conclusions, it’s either the technicians don’t work on the car or if they do, they don’t know what they’re doing. We bought it at Jeep Sandton. I got a call from the dealer principal but missed his call last week. He left a voice message and I’ve returned his call and left voice messages but he hasn’t made contact with me. I will escalate this matter! They keep staying that everything is sorted but the very next day, nothing seems to be fixed!
0 replies
29 months ago
Worse customer service!
Whatever happened to “we’re only happy when you are”??? I’ve been waiting for over a week for feedback regarding an item I returned. I was told I logged the wrong reason for the return and that they will send the item back to me to log the proper return. I’ve been emailing them since 25 November and no one is getting back to me!
0 replies
37 months ago
******* business
I’ve been trying to get a refund from Damelin since April 2021. Every time I call I’m told they have a backlog of refunds to process. Surely it can’t take this long? Anyone with advice how to proceed to get my money back? And now their phone lines are down. Every person I spoke to in their finance department no longer works there… 🤷🏽♂️
0 replies
81 months ago
New Customer
Chad Lewis has been great at explaining the service to me. Definitely worth answering my phone, bonus for sounding very enthusiastic.
105 replies
126 months ago
Bad Customer Service
I have had issues with my internet for over a week now. First of all, when calling to log a fault, I held on for more than 30 at any given time of the day. When I finally managed to get through to log my fault, I was told that a technician will be notified, it is now 5 days later and I am still waiting on a technician to come out. I am paying for services that I am not using. It's a disgrace how customers are being treated by call centre staff. And for them not to be able to give out head office's numbers is atrocious. Which company can not escalate the matter to a higher level. I need this issue resolved as in yesterday!!!
75 replies
Review Distribution
5 Star
0 (0%)
4 Star
1 (14.285714285714286%)
3 Star
0 (0%)
2 Star
1 (14.285714285714286%)
1 Star
5 (71.42857142857143%)