RR
ROGENDREN R
Active since Oct 2012
43
Reviews
0
Industries
Reviews
43 reviews9 months ago
GREAT ASSISTANCE
Was assisted by Kelsey-Lee who was very efficient and professional and assisted in resolving our query successfully.
0 replies
14 months ago
VODAPAY SUCKS!!!
i purchased a vodapay voucher in November 2024. the voucher wasnt delivered and i requested a refund. since then i have submitted all the paperwork and still no refund. really vodacom? 3 months to return money that isnt yours???
159 replies
17 months ago
VODAPAY - STAY AWAY
I made a purchase on the VODAPAY app for a restaurant voucher. the voucher wasn't delivered, as per the chat i started immediately, there was a system error and needed to be sent to the back office. i was left to settle the bill after already paying for the voucher. vodapay then refuses to accept my proof of payment, YET AGAIN VERY EVEIDENT THAT THEY RECEIVED THE MONEY, but now i must wait to get a stamped bank statement showing the transaction! how much of bull is that. bunch of ******. will be sharing this with everyone i know so that they don not use your app.
112 replies
31 months ago
****** vultures
I requested a cancellation due to pricing not being competitive. this was met with rude staff throughout the process. my services have terminated on 30.09.2023 however Vox has not released the line. this is now causing me to have difficulties swapping over the line to my new ISP. I have made several calls to Both old and new ISP. the general outcome from new isp is that Vox should have released the line. the problem is Vox hasnt done that and no one can answer me. pathetic service and this stall tactic to cause me to become irate is working. im ****ed off!!!
262 replies
33 months ago
poor poor service
my current account was placed on hold 30.06.2023. No communication was sent to me regarding this. since then i have been trying almost daily to have this resolved. to date no resolution and further to that no consultant really understands what the problem is. a lack of understanding the system or ability to provide answers is quite poor. how do you expect customers to stay with you guys? my biggest issue is my home loan debit hasnt gone off for the month!!! now who would be in fault for that? me who has the funds in the account? or your excuse of competent staff?
0 replies
38 months ago
POOR QUALITY OF ITEMS SOLD
THE QUALITY OF BEDS FROM THE SUPPLIER IS VERY POOR. DIAL A BED SHOULD RECONSIDER WHO THEY GET TO SUPPLY THEM. THE STAFF OF BRAVO BEDS PROVIDED ME WITH A REFERENCE NUMBER FOR A FAULTY BED. THIS WAS THE SECOND REFERENCE NUMBER AS THE BED WAS ALREADY EXCHNAGED. NOW THEY SEEM TO NOT HAVE A RECORD OF IT
53 replies
38 months ago
POOR QUALITY BEDS
THE STAFF PROVIDED ME WITH A REFERENCE NUMBER FOR A FAULTY BED. THIS WAS THE SECOND REFERENCE NUMBER AS THE BED WAS ALREADY EXCHNAGED. NOW THEY SEEM TO NOT HAVE A RECORD OF IT
0 replies
38 months ago
POOR QUALITY PRODUCTS
THE STAFF PROVIDED ME WITH A REFERENCE NUMBER FOR A FAULTY BED. THIS WAS THE SECOND REFERENCE NUMBER AS THE BED WAS ALREADY EXCHNAGED. NOW THEY SEEM TO NOT HAVE A RECORD OF IT
0 replies
38 months ago
POOR QUALITY BEDS
THE STAFF PROVIDED ME WITH A REFERENCE NUMBER FOR A FAULTY BED. THIS WAS THE SECOND REFERENCE NUMBER AS THE BED WAS ALREADY EXCHNAGED. NOW THEY SEEM TO NOT HAVE A RECORD OF IT
0 replies
38 months ago
NO DAMN ASSISTANCE FORM THEIR MAINTANANCE TEAMS
My internet went down morning of Wednesday, 01.03.2023. immediately called my ISP who logged the fault. it was determined by remote technicians that a contractor needed to come out and would take 3 to 5 days. to my amaze contractor was out on the same day. but here is were i have a major problem. The contractor determined the drop cable had been damaged and needed to be replaced. the damage was 37 meters from the main line on the road and 11 meters from ont box. none of the area is exposed and the contractor explained he had the equipment but couldn't resolve until permission granted from Metrofibre. permission request was immediately sent by him with pictures showing fault. this was afternoon of 01.03.2023. since then between myself and my ISP several follow ups have been made to no avail. on more than 1 occasion i was told i need to speak to an account manager but when the call is transferred it immediately disconnects. my question is, if this is a hardware issue why is Metrofibre dragging the issue?? the hardware belongs to them so they should be replacing it promptly. I'm almost a week with no service and yet again im being advised no credit. how can there be no credit for lack of service? it isn't an area outage where I would accept no credit. this is MFN dragging their damn feet!!! I'm really considering moving my service. i have never had a major problem with MFN until now and its frustrating at the speed of service I'm getting. in a department that is supposed to be on the ball with day to day issues they surely know how to prolong things.
212 replies
Review Distribution
5 Star
1 (2.3255813953488373%)
4 Star
1 (2.3255813953488373%)
3 Star
0 (0%)
2 Star
10 (23.25581395348837%)
1 Star
31 (72.09302325581395%)