HP
Hloni P
Active since Oct 2012
11
Reviews
0
Industries
Reviews
11 reviews13 months ago
Avoid this travel agent at all cost
This company is pathetic. I cancelled my flight more than a month before my departure date, they promised a refund in about 10 to 15 days. Their chatbot promises lies, no email, no phone, no refund, only the status that the refund is in process. The departure date even passed a long time ago. Also avoid Go to gate
58 replies
27 months ago
Debt review cleared
Very efficient service and very professional. They got my debt review cleared in a couple of days. Geraldine was very gentle and professional in her work. Now I'm free and will never get myself in that mess again. Thank you Meerkat
116 replies
37 months ago
False promises - cancel account
I sent a change of address form on the 24th March 2023. The lady I spoke to over the phone told me I must just plug in my Fibre in the new unit and it will work, but it didn't. I made calls to Metrofibre on the 1st, 2nd, 3rd and now the 6th April. I have always been promised that a technician will come to help, but nothing. I even had a chat with their Instagram account and emails in between but they leave me high and dry. I have all the reason to cancel their account without paying a fine. Otherwise, we'll fight in court.
53 replies
40 months ago
No service at all
I have placed an order on the 15th December and made payment through Payfast on the same day. I've been trying to follow up since yesterday. phone beeps constantly and email bounces. I need the bracelet for Christmas.
0 replies
40 months ago
Am I been scammed?
I'm not sure if the review written are real or I should count my losses. I placed an order on the 15th December. I'm trying to make follow ups, number constantly beeps, email is 'not found on the servers'.
0 replies
45 months ago
Act of sabotage
The contract I signed with Metrofibre is that I will pay my premium on the 25th of every month. On the 22nd July, Metrofibre sends me an email saying my account is in arrears and will be suspended. While waiting for my debit order to go through on the 25th July, they suspended my service instead, at 17:00 just as they close their contact centre. A deliberate act to inconvenience me. i went on to pay since they didn't debit, sent a proof of payment, but still no reinstatement of my service. If Metrofibre wants me out of their network, they must say so and cancel my service. I will gladly move to another provider. I will never beg for a service I pay R760 for every month.
536 replies
46 months ago
Good customer service
Good customer service, good connection in Centurion.
134 replies
81 months ago
The greatest regret of my life
The greatest regret of my life was to invest with Old Mutual. I should have read the comments on this website before starting an investment with you. Best you retract my withdrawal because, obviously, I won't get my money before my salary date. And I guess you can do that quicker than paying. Best I cancel my investment and go to another company
210 replies
124 months ago
Efficient Service, thanks Nikita
Great service delivered by [URL Removed] The product I bought can no longer be found anywhere around and [URL Removed] also indicated that it will take longer than usual for me to get my parcel, but instead the parcel arrived earlier than I expected. Keep it up
150 replies
131 months ago
Death by Cell C
Cell C is at it again. I loaded R35 airtime 4 hours ago using e-wallet but don't have any. I'm stuck in Pretoria, feeling sick and have to go back home to Joburg, but I can't access my money since I don't get my airtime. I call to get help and I'm told I have to wait, no turnaround time. Spoke to countless agents, Nosipho, Mtwanano, Sibongile, Zuko, Calvin (Team leader), even the number they gave (011)324 8000 did not help. Should anything happen to me as a result of this, I will hold Cell C liable. I regret porting from Vodacom to Cell C.
75 replies
Review Distribution
5 Star
3 (27.272727272727273%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (18.181818181818183%)
1 Star
6 (54.54545454545455%)