IW
Ivo WAA1/4st
Active since Oct 2012
15
Reviews
0
Industries
Reviews
15 reviews2 months ago
My most unpleasant experience in car purchase ever!
On 17 Jan 2026 I sold my car at the WeBuyCars (WBC)Springfield Road Branch in Durban. On at least 4 occasions I made it very clear to both the salesman and the admin person that the personalised registration plates from my old car were to be transferred to the new vehicle I was buying from them. R1500 was then deducted from the price offered for by vehicle. The salesman admitted to having “made a note”. On the same day I then purchased WBC stock no. B34A09940. On final inspection of the vehicle before departure a small dent was visible on the rear hatch which I agreed to have mended and then claim for reimbur*****t by WBC. This cost me R850. NOTE: The Inspectify Report on the car’s condition (which I downloaded) stated clearly that there were no dents or scratches on the exterior panels. Subsequent dealings with WBC were then less than ideal. The transfer of the personalised plates never took place. A most unpleasant interaction ensued with the salesman amounting to extreme rudeness. He flatly denied any responsibility in ensuring the transfer and basically insisted it was “not his job”. To avoid further stress I agreed to accept the new car with its current registration but then obviously expect a refund of the R1500 as well as the R850 for the dent repair. I have sent numerous emails to WBC (ref 132913) and been assigned a case officer but all I am getting is stonewalling, essentially the “Stalingrad” tactics we see in many of our high-profile commissions of enquiry. Out of courtesy, I have avoided mentioning names in this report but I have every correspondence on record should it be required. I will not be doing business with this company again!
53 replies
3 months ago
I highly rate their smartphone app in steering you through the registration process, vehicle photos included
I highly rate their smartphone app in steering you through the registration process, vehicle photos included. Ably assisted by Musa, in this case. Took a while due to the comprehensive questions but all good in the end.
56 replies
12 months ago
Extremely difficult and frustrating to try and cancel your subscription!!!!
This review is a real pity in a way. Their LTE WIFI service is very good, I have had very few wifi outages over the past 6 years. If it wasn't for that redemming factor I would have rated them with only ONE star! The problem with MWEB is the inability to easily cancel your subscription. I have moved to fibre and am really struggling to cancel my MWEB LTE. There is nothing on their website to help you, no email contact, no form download, nothing. So you Google. I tried the following based on Google suggestions: care@mweb.co.za, cancellations@mweb.co.za, support@mweb.co.za, cancellations@mweb.com. They all FAIL. Eventually I got a HIT with complaints@mweb.co.za on 22/04/25. REF MWB31013667 refers. Auto response promises to get back to you within 24 to 48 hours. HAH!! No such luck! Followed up by email on 25/04 and 29/04. STILL NOTHING!!! I mean, seriously, why make it so darn difficult to cancel a subscription!! On the basis of this chronic USER UNFRIENDLINESS, I will not recommend MWEB to anyone and certainly will not be using them again. In the mean time, WILL SOMEONE AT MWEB KINDLY ATTEND TO THIS IMMEDIATELY!!!!
58 replies
55 months ago
Most impressed by the professional image of this dealership!
Although I ended up not buying a vehicle from them (complete change of plan), I was most impressed by the interaction with and professionalism of Riaan Kruger. The cars are all presented well and look virtually brand new regardless of age. E-mail contact from their team including dealer principal Bobby Petkov, shows how important communication is in their philosophy. Will look to them first for future purchases.
53 replies
58 months ago
Bye bye to Telkom after being a customer for almost 50 years.
Telkom order number 997040121A ref Sifiso Ndlovu at call centre on19/07/2021 @ 08:48 refers. Wishing to cancel my Telkom 24 month LTE data contract due to expire end of Aug. Mr Ndlovu says he can log it while I'm on the phone, for implementation end of Aug. I ask him 3 times to please make very sure it does not cancel immediately. You guessed it - I have no connectivity. Contact call centre again. Speak to Ayanda (Mtyanda?) @ 09:35 same day. Says cannot reactivate as "the system has greyed out the order" and she cannot do anything. Promised to activate on 20th. It is now 16h00 on the 21st and I still have no connectivity. Cut my losses and went and got a data deal from MTN. One star is too much for Telkom and bye bye for good!
0 replies
61 months ago
Clicks needs to work on their ICT system.
I collect prescription medication either from your Hibiscus Mall (Margate) or South Coast Mall (Shelley Beach) branch. It works fine - both branches have electronic access to my script. Why then, when I request a statement for tax purposes of all my purchases for the tax year ending Feb 2021 do I have to go to both branches as each branch cannot access the information pertaining to the other branch? Come on, this is not rocket science, surely your ICT dept can arrange for a consolidated statement to be drawn from any branch irrespective where one purchased medication?
0 replies
61 months ago
FNB CRS department seems inefficient
On 8 April I get an email from IndividualCRS@fnb.co.za requesting tax information otherwise my account will be frozen. I replied the same day with the required info. On 12 April I get the same email again. I respond again. Contact FNB via online chat asking if there is anyone monitoring the email. Khanyi eventually puts me through telephonically to the CRS department. Nobody answers and the phone goes through to the prompt for rating 1 to 5. Obviously a 1. Come on FNB, is this the way you treat your customers, especially those of long standing? Get your act together please and kindly acknowledge receipt of Self Certification document!!
53 replies
61 months ago
Very disappointed with FNB and Clicks
This indictment must be shared between Clicks and FNB. Why FNB no longer has an eBucks arrangement with Dischem is at the root of the issue. Why oh why?!? FNB now partner with Clicks so I am forced to use Clicks for my chronic meds and vitamins to take advantage of eBucks. In my opinion, Clicks are RUBBISH compared to Dischem. Maybe its only down here on the KZN South Coast but I doubt it. And I've tried different branches. Dischem stock levels and product choice is far better, the assistance you get from staff is way better, they are much friendlier and better trained. Checkout is faster, pharmacy queues are shorter. Just more organized. VERY disappointed with FNB and especially Clicks! Someone didn't do their due diligence properly.
0 replies
61 months ago
Very disappointed with Clicks and FNB
This indictment must be shared between Clicks and FNB. Why FNB no longer has an eBucks arrangement with Dischem is at the root of the issue. Why oh why?!? FNB now partner with Clicks so I am forced to use Clicks for my chronic meds and vitamins to take advantage of eBucks. In my opinion, Clicks are RUBBISH compared to Dischem. Maybe its only down here on the KZN South Coast but I doubt it. And I've tried different branches. Dischem stock levels and product choice is far better, the assistance you get from staff is way better, they are much friendlier and better trained. Checkout is faster, pharmacy queues are shorter. Just more organized. VERY disappointed with FNB and especially Clicks! Someone didn't do their due diligence properly.
0 replies
70 months ago
Somusic are a bunch of THIEVES and should be CRIMINALIZED!
My wife is another unfortunate victim of this scam. Unauthorized debit orders on her bank account. How do these people even get hold of a person's banking details? THIS IS SURELY ILLEGAL!!! After posting this review, I will be contacting the Consumer Goods and Services Ombudsman (http://www.cgso.org.za/) to get these THIEVES to stop their nonsense! Pity Hellopeter doesn't allow a ZERO star rating.
0 replies
Review Distribution
5 Star
5 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
8 (53.333333333333336%)
1 Star
2 (13.333333333333334%)