SB
Sanette B
Active since Oct 2012
15
Reviews
0
Industries
Reviews
15 reviews1 month ago
Administrator they can be proud of
The five stars is for Sha-Sha-Lee Gordon! Her assistance was professional, friendly, efficient and excellent. I wish more companies had Sha-Sha-Lee Gordon's, her level of service is phenomenal.
1 reply
2 months ago
Seamless Sterilizations with care
Our organisation had the privilige of hosting Woodrock's vet team for a mass sterilization campaign in Brakpan. I was pleasantly surprised at how organized the team was and the quality of the work performed especially by the vet with her seamless sterilization technique (pun intended). I would recommend them any day and commend their compassion, passion and enthusiasm, you can see they love what they do and working with animals with care and consideration.
0 replies
12 months ago
Be prepared to buy a vehicle that was written off and **** about
Stay far away, wish I read reviews before buying a vehicle there. Found out too late the car was written off previously, never disclosed. Over and above all the other problems that have costs thousands in repairs, found that the spare wheel and towing hook doesn't fit or even belong to this vehicle or brand during separate incidents leaving me stranded next to the road. ZERO stars.
0 replies
88 months ago
Why is it so difficult to become a customer?
My fiancé asked me to apply for an account on-line. I mistakenly typed my last name instead of his yet the rest of the info was correct (we didn't realise this). He kept receiving sms after sms to send a copy of his ID and proof of income. We did this over and over again via e-mail and WhatsApp. No one ever informed him of the problem with the last name. Eventually we went in store, the helpful sales agent phoned head office and a note was made on the system. To date he still only receives sms after sms to say he must send the same documents and the card is expiring. If it is this difficult to fix a small error or the customer service is this poor that no one can pick up a phone to call and verify the information, maybe Edcon might be a better choice as it seems TFG is not interested in having more customers.
2 replies
95 months ago
Collection on prescribed account
Good day The Collections department deducted R5000!! from my personal savings account. Upon enquiry it was for an old account dating back more than 5 years. I requested a statement, proof of acknowledgement/issue of summons. To date I received the statement wherein the last traceable paid amount dates back to 2013, there are a few questionable payments after that but no one can tell me its origin as it wasn't done by me or anyone instructed on my behalf. I have requested a reversal but denied, is this lawful as per prescribed accounts? I would like my R5000 back please.
1 reply
100 months ago
Great service
I would like to thank Annastacia Manikivana (customer care) and technician Moremi for their quick response and professionalism, they offer great customer service. I was pleasantly surprised at the quick turnaround time to get my query resolved and item fixed.
1 reply
102 months ago
Disappointed
I applied for a RCS card and was told I do not meet the lending criteria, followed up via a phone call. I have to build up my credit history to apply, this is exactly what I was trying to do. I was interested in a lounge suite at Decofurn valued at R11500, I was going to pay a deposit of R8000 and only wanted credit for the balance of R3500 which I wanted to settle by 6 months in order to build my credit history and score. Russells approved me for R30 000 in-store but I didn't go through with the deal due to a minor issue. Wesbank approved my credit for R149000 without credit history just at a higher interest rate. But RCS can't approve R3500, I'm disappointed as I expected something more than 'sorry try again later'.
1 reply
103 months ago
Customer Service on returns pathetic
I went shopping with my mom for a swimsuit. The store in Three Rivers didn't have the right size but we purchased the next size up, willing to take it in a bit as we only had that day to find one. There are NO SIGNS that says you can't return swimwear, no one told us. The assistant asked if she had fit it and was happy, we said sure as we thought she was being polite. We then went to the Vaal Mall right after and found the right size, we wanted to return the other but was told we can't as it is printed on the BACK OF THE TILL SLIP! So you have to buy it first to find out you can't return it. The store told us to go back to the other Miladys because if they didn't tell us we can't return it, they have to refund us. We went back there and was again told NO! We can understand for hygienic reasons why, but this was within hours, straight from one store to the next??? Hygiene?! What guarantee can Miladys give ME that any swimsuit I purchase was NOT fitted by someone that was naked?? My mom now has TWO swimsuits, one she has used because it is her size, now she MUST keep the R400 bigger size simply because she took it out of the store?! This is ridiculous, there is no pre-warning in the shop, no one told us and it's printed on the back of a slip AFTER you buy it and seriously, who reads the back of their till slip right after paying? This means I can go into any Miladys, fit swimsuits to my hearts delight whilst naked, removing the hygiene sticker, hang them all back for the next person and that is ok, as long as I don't dare buy one and leave the store, then it's not hygienic? If we went home with it and came back the next day, different story, but we had the slips to show the time difference, that we went to the next store and back, still sealed and tagged. My mom will now keep the wrong size but Miladys will never see my money again.
1 reply
120 months ago
Where's the rest of my money? 96217848
<p>I received a partial pay out because the legal department never read the High Court Order that stipulates I am supposed to get 1/3 my ex-husband's pension. Instead they calculated my payout from date of marriage to date of divorce clearly ignoring the High Court order. My has been paid out, so who is going to pay the rest of my money.</p> <p> </p> <p>I have been quering this since May, hand delivered documents and phoned several times with only one response 'It's with the legal department'. I need an answer from the legal department - what is happening with my payout?</p> <p>I didn't even get 1/3 of what I was supposed to get, so I got 1/6 of the payout instead of 1/3.</p> <p> </p> <p>Answers please?</p>
1 reply
120 months ago
Self help more self destruction
<p>I am very disgusted with Multichoice at the moment. I tried your self help service the middle of June to load an extra compact package with extra view. After completion, it showed that it hadn’t gone through and I tried again. After the second attempt failed I left it at that and would phone end of June to activate it by phone. All of a sudden I get a bill for TWO compact packages which I queried. I told the agent I want ONE compact package with extra view as from the date I phoned (+/- 25 June) and she explained that I would pay for it at the next payment run being end of July. Now all of a sudden I am in arrears and the R894 I paid end of June, part of it was taken for the compact package I didn’t know I have. Now my premium subscription has been suspended. I am happy to pay for the compact package I asked for on the 25th of June (even though the agent explained the billing period incorrectly) but now I have to pay R902.03 to have my premium subscription reinstated????? I want this sorted out, I should be paying my R894 for premium plus compact+xtraview package, not extra R400+ for the self help service that wasn’t working properly.</p>
6 replies
Review Distribution
5 Star
4 (26.666666666666668%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
4 (26.666666666666668%)
1 Star
7 (46.666666666666664%)