BB
Beryl B
Active since Nov 2012
9
Reviews
0
Industries
Reviews
9 reviews2 months ago
Outstanding Customer Service — Setting the Gold Standard
I cannot recommend Out There 4x4 highly enough! Their client service is truly exceptional. The way they treat their customers — and keep them consistently updated on their vehicle’s status — is commendable. It almost feels as though your vehicle is a valued VIP patient in their workshop. The team is always friendly, polite, and welcoming, making everyone who walks through the door feel like part of the family. No matter how many times you call, you are treated with the utmost respect and never made to feel like you are interrupting or inconveniencing anyone. In today’s world, where genuine customer service often feels like a rarity, it is refreshing to deal with a company that clearly puts both the client and their vehicle first. I also want to applaud them for the outstanding educational snippets they share on Facebook — empowering customers with knowledge on what to look and listen for so we can take better care of our vehicles and prevent unexpected issues. An all-round fantastic experience — thank you for setting such a high standard!
0 replies
18 months ago
Not what we Expected
Our experience with God's Gift Events was incredibly disappointing. During the planning stage, we were initially promised the moon and stars by Caro, who assured us that this venue would be worth the hefty price tag. However, communication quickly deteriorated. The bride was not allowed to see the room where she would be getting dressed, only shown photos, and on the day you are basically restricted to the bridal suite because the outside was not properly equipped. We were also promised a dedicated wedding planner/coordinator who, despite Caro’s reassurances, never made any contact with us and only appeared—not dressed according to our wedding`s dress code—on the day of the wedding. Despite being told that our questions would be welcome, Caro ignored many of the bride’s messages in the months leading up to the wedding, sometimes for days at a time. Only two days before the wedding, Caro informed the bride that the décor needed to be delivered, then blamed her for being “late,” even though no such instructions were given earlier. When we brought the décor as requested, Caro sent an assistant to meet us, who confirmed everything we had discussed. Yet, that evening, Caro suddenly had more issues with our plans and refused to accommodate what had already been agreed upon. On the day of the wedding, things only got worse. Caro decided, without consulting us, to put yellow flowers on our tables—something the bride never requested. The rust-colored table runners we had specifically discussed were completely missing. The remembrance table, which was extremely important to me, was poorly arranged on the smallest table available and shoved to the side, completely disregarding our wishes. I wasn’t even able to have the flowers I had paid extra for, because Caro failed to communicate properly, wasting both my money and my time. The package we paid for included ten roses per table and sherry for the guests, but neither of these were provided, with no explanation and no refund. The bathrooms were filthy, with used toilet paper everywhere, dirty floors, and toilets that didn’t flush, forcing my guests and the groom’s party to deal with disgusting conditions. The driver provided to take guests to the bathroom was asleep and unfriendly, leading many guests to walk instead.The wedding coordinator/planner was nowhere to be found, and I had to constantly ask if anyone would be handling the timeline of the event. The waitstaff were dressed unprofessionally and even took drinks from guests while they were still consuming them. To top it off, the venue staff began cleaning up before the agreed time, turning off the music and leaning over my guests to clear the tables. Even worse, they packed up all my décor and accused me of *****ing items, despite the fact that Caro herself had packed everything into my car. My décor was treated with complete disrespect, with broken candles and items carelessly tossed into boxes. After the wedding, our frustrations continued. To this day, Caro has not provided legitimate receipts to justify the absurd deductions from our deposit. She accused our guests of *****ing a sign from the bridal table but has never provided an invoice showing the replacement cost. When we inquired about the corkage fees we were charged for unused wine, we were told to send a photo with a date and time stamp of the leftover wine (which we did as we still had all the wine in a box)—this turned into an unreasonable and unrealistic request given that Caro had made no mention of this requirement beforehand and we were unaware that the photo`s time and date stamp she was referring to was supposed to have been on the day of the wedding. Now, she ignores our follow-up WhatsApp messages, refusing to communicate and leaving us with no resolution. This experience started fine but turned into a nightmare, and I urge future brides to get everything in writing and to read all Annexures, and be very careful when they start clearing the venue after the function.
53 replies
25 months ago
Waiting for a month for an International Delivery
The service from Buffalo International Logistics is so pathetic that I don't even want to give them one star. I ordered a parcel from Shein and paid the Tax the same day I received the email. It has now been a month and I have still not received my parcel. I had to follow up various time to be told I have to email the proof of payment, this was done four times, still no parcel. Then I had to pay the VAT again and submit a refund request for the first VAT paid. They stated that the parcel will be delivered within 24 to 48 hours. It has now been a week later and still no parcel. Do this pathetic service I will never use or recommend their service to anyone and won`t ever order from Shein with hem being the courier company.
0 replies
36 months ago
Thank You!!
This NPO is absolutely living up to what they stand for. They are extremely passionate about not just the animals but also about educating young and old from all communities and walks of life. No initiative no matter how big or small is ever left undone, and whatever they do, they do with passion. Thank you Woodrock for taking care of those who would not have a voice, was it not for you guys!!
0 replies
78 months ago
Telkom - Client service department not able to follow instructions
I can`t even select a star to rate Telkom on as they don`t even deserve 1 star. I have never in my life dealt with a client service department that are so totally incompetent. They even send you the cancelation link before you have ended your sentence... My first call to them was on 06/09/2019 to request something that I thought would be quickly resolved. With the new packages, Telkom decided that I should have a Smart Voice 100 package which is well above my affordability limit. I phoned to request them to please change it to a Smart Voice Basic and correct my account accordingly. After about 8 phone calls as well as online chat conversations this is still not done. I really do not know what to do anymore. It just seems like as long as you pay the account, no matter if you can afford it or not, they could not give a damn. And please don`t ask to speak to a line manager or team leader as they are never available. I am taking this up with the Ombud and pray that they can assist is what I still believe should be something simple to correct.
0 replies
134 months ago
Still Waiting
Almost a week later and I am still waiting for your response. You know what... don`t reply. Just refund me what is mine.
76 replies
134 months ago
I never accepted your service
RE: YOUR RESPONSE<br> <br> I WOULD JUST LIKE TO INFORM YOU THAT I NEVER ANSWERED YES TO ANY SMS`S RECEIVED BY YOUR COMPANY. I DO NOT EVEN KNOW WHAT YOU GUYS OFFER OR WHAT YOUR COMPANY DOES. I ALWAYS IGNORE AND DELETE SMS`S THAT LOOKS LIKE SPAM. THIS MEANS THAT BEACUASE I DID NOT SAY NO TO ONE OF YOUR SPAM SMS`S YOU ACTIVATED SOMETHING ILLEGALLY ON MY PHONE. I ONLY LOOKED AT THE SMS I RECEIVED IN APRIL WHEN I NOTICED THAT I WAS BEING CHARGED FOR SOMETHING ON MY VODACOM ACCOUNT WHICH I KNEW NOTHING ABOUT. THEN ONLY DID I REALISE WHAT YOU HAVE DONE. I AM AWAITING MY REFUND AS A MATTER OF URGENCY.
0 replies
134 months ago
Charged illegally
When I received my Vodacom Account at the end of March I was quite surprised to see a new deduction added to my account called Content Services. I was being billed by a company called Mira Networks, who I have no idea of what they are doing or selling. Who gives these people the right to activate services on cellphone accounts whitout the authorisation of the cellphone owner. I have never responded to any sms that was send nor did I accept any offers being made or subscribed to anything on my cellphone, as this is my workphone and only used for business purposes. Please explain to me how this happen. I would like my money back that was deducted from the 15th of March until today as I never asked for any service from your company. I think that this is one of the biggest ways to cheat us South Africans out of money. It is disgusting!!!
76 replies
134 months ago
Charged illegally
When I received my Vodacom Account at the end of March I was quite surprised to see a new deduction added to my account called Content Services. I was being billed by a company called Basebone, who I have no idea of what they are doing or selling. Who gives these people the right to activate services on cellphone accounts whitout the authorisation of the cellphone owner. I have never responded to any sms that was send nor did I accept any offers being made or subscribed to anything on my cellphone, as this is my workphone and only used for business purposes. Please explain to me how this happen. I would like my money back that was deducted from the 15th of March until today as I never asked for any service from your company. I think that this is on the of the biggest ways to scam us South Africans out of money. It is discusting!!!
76 replies
Review Distribution
5 Star
2 (22.22222222222222%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
5 (55.55555555555556%)
1 Star
2 (22.22222222222222%)