MO
Matilda O
Active since Nov 2012
20
Reviews
0
Industries
Reviews
20 reviews3 months ago
I love Outsurance!
As always - received awesome assistance with taking out pet-insurance. Thanks you for excellent service!
56 replies
17 months ago
Excellent Customer Service
A big thank you to Keanu van der Merwe at Mahindra Woodmead for providing outstanding service and expert advice throughout the entire process. From organizing the test drive to the thoughtful hamper on the day of the sale, your attention to detail made all the difference. I'm incredibly proud of our new AX5, and I truly appreciate the extra mile you went to, your patience, and your friendly, professional service. Highly recommended!"
0 replies
17 months ago
Excellent service from Outsurance
Excellent service bought new vehicle. Outsurance assisted me online and all is set within a few minutes. As always you are simply the best!
71 replies
25 months ago
WORST ALL NETWORKS PACKAGES!!!
DO NOT USE TELKOM!!!! Worst servivce Customer service LindiweNdawonde and Sandile Phuti . Bought telkom prepaid R250 all network bundle - cannot make calls to MTN phone. So far it has been 7 days and still not working send 11 minutes every time to phone call centre to follow up. *********** staff unwilling to resolve the issue. Teasing customers with *********** questions and unwillingness to assist. CASE 77813671.
53 replies
31 months ago
Sold me a written-off vehicle. Warranty is void.
The vehicle they sold me had a history of being declared a write-off, making it utterly unsellable. Thus the warranty was also void. I am currently reporting the issue with Mazda Whistleblowers and Motor Ombudsman MIOSA. Shocking service from West 7 Auto Investments, operating as Auto Platinum at 318 Johan Heyns Drive. The dealership boldly asserts their ignorance of these problems at the time of sale and refuses to acknowledge any form of misrepresentation in their portrayal of the vehicle's condition. I had previously requested warranty service from the dealership, leaving little room for doubt regarding their awareness of the written off status.
0 replies
31 months ago
Sold me a written-off vehicle. Warranty is void.
The vehicle they sold me had a history of being declared a write-off, making it utterly unsellable. Thus the warranty was also void. I am currently reporting the issue with Mazda Whistleblowers and Motor Ombudsman MIOSA. Shocking service from West 7 Auto Investments, operating as Auto Platinum. The dealership boldly asserts their ignorance of these problems at the time of sale and refuses to acknowledge any form of misrepresentation in their portrayal of the vehicle's condition. I had previously requested warranty service from the dealership, leaving little room for doubt regarding their awareness of the written off status.
0 replies
31 months ago
Appalling Service Experience with Auto Platinum
Vehicle was written off with prior accident damage, making it impossible to resell. Warranty they provided was actually void due to this. Auto Platinum at 318 Johan Heyns drive; asserts that they were unaware of these problems at the time of sale and refuses to acknowledge any misrepresentation of the vehicle's condition. I am raising the issue with the Motor Industry Ombudsman MIOSA. If you have a similar issue email me at moelofse@gmail.com. The dealership maintain that they uphold rigorous quality standards for the vehicles they offer. They had to be aware of void status because they serviced the vehicle while still under warranty. For almost 9 months now they have been unresponsive to any enquiry.
0 replies
49 months ago
Excellent dealership, efficient staff
Excellent service from friendly and honest staff member Juandre Small. I bought a used Mazda Cx3. All questions and concerns where answered and resolved quickly and efficiently. Logged interest in the car yesterday, wnet for a test drive. Drove out with it TODAY. I would certainly recommend anyone to buy from this dealership. Cars are clean and you feel that customer care is very important to them.
53 replies
Review Distribution
5 Star
9 (45%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (10%)
1 Star
9 (45%)