SC
Susanne C
Active since Nov 2012
52
Reviews
0
Industries
Reviews
52 reviews3 months ago
Shop assistant wanted me to leave my card with her.
I returned denim jeans to Queenspark Tzaneng Mall store in Tzaneen today. The lady in attendance - Poleng, she said her name was, wanted me to leave my Queenspark card with her and going shopping and then return for my card. She said she would take very long to login and the person who had to approve of the return was on lunch. I did not feel comfortable leaving my card with her, so I returned about 20 minutes later with the jeans and my card. No one was back from lunch and she said she would just approve of the return herself. I find that strange that she would tell me one thing and then later change her story. Her intention seems to have been to separate me from my card. I have not received confirmation of this return of a purchase from Queenspark on my phone. I tried to phone the customer care or head office, but the phone either just rings or is off. The refund invoice number is QP110-11001-1769423. Time 12:33. My card number is 6010248300001847531
0 replies
4 months ago
Unchecked rude behaviour of shoppers/ unhelpful staff
I am a regular shopper at Woolworths. Today, 30 December 2025, I was in the Woolworths at the Tzaneng Mall in Tzaneen. It was crowded as it usually is, but today unchecked behaviour of certain shoppers forced me to write this review, although I know that Woolworths does not respond to complaints on Hellopeter. A very rude black man forced his way passed me in the queue, he was dressed in "army" style dress of a certain security company. When I did not agree to let him push in in front of me in the queue, he did anyway and he became rude and verbally insulting, all the time making me out to be the bad person for not agreeing to let him push in. This is typical of narcissistic behaviour. Two other black ladies just forced their way ahead of me in the queue as well. I asked the cashier closest to me to call the manager. She then said she did, but it turned out later that in fact she did not. This behaviour of pushing in ahead of people waiting in the queue, is unacceptable and the rude treatment you get when you address it, is even worse. I am so disappointed in Woolworths! I thought that their standards were better. The controller of the food section and the cashier were unhelpful and just ignored my request for assistance. I will be turning 70 years of age in August next year. Is this how older people are treated in your shop? Please make an exception and respond to this complaint.
0 replies
11 months ago
Beware of losing your money
I wrote a review on Hellopeter regarding the above company on 9 May 2025. This was because a delivery was not made. I received a curt email after my review, telling me my bank account will be refunded in 5 to 7 days. It is now 8 days and no money has been returned to my account. Something is seriously wrong and the public should be made aware of this risky company.
0 replies
11 months ago
Is this a ****?
I ordered goods from Take-a-Lot. Order 178514542. I was informed that the order was being shipped. I never received any calls from the courier. Then I received an email from Tamzin J. from Take-a -Lot saying the courier could not find my location. I sent her detailed instructions of how to get to me. I still did not receive a call from any courier. I had the feeling that something was not right, so I wrote to Tamzin J. asking if it was a ****. She never responded to any of the emails. Instead I received a notification that the order was being cancelled due to the package not being delivered and that my "account" at Take-a lot was being credited. Failed Delivery MRRN-A7ZOQ-ZMNG. I do not accept this. If Take-a-Lot cannot deliver once, they also will not be delivering in future , so I cannot order from Take-a-Lot again. My bank account must be credited and I also want to paid for the time I have wasted processing this order and writing to Tamzin J. at my hourly earnings.
0 replies
20 months ago
Contract changed onesidely
I took out a cell phone contract with Cell C in August 2021 at Cresta Centre. I went to cancel it today to go prepaid, but was told I took out the contract in 2022. They could not provide me with a signed contract. I know I have had this contract for three years.
159 replies
24 months ago
Postnet Tzaneen - the "rude" culture
I have actually written a review on this Postnet before and received no apology, no explanation, "no nothing". I do know that Postnet is a business that does not respond. I needed to have copies made today and went to this Postnet to do it. After waiting for a quite a while, I was eventually attended to. I inquired as to what it was going to cost me before we start. The lady wrote it down and disappeared and stayed away so long, that I left. She left with explaining why she was going to leave for so long, she left without an answer of how much it was going to cost, she just left. To me this is rude, but it seems to have become the new normal. It seems to me that at this Postnet, good manners and politeness is really a scarce commodity. I keep writing reviews, though, hoping that through this kind of confrontation it might lift the low consciousness levels of the shop's assistants. Meanwhile outside music was being played very loudly and inside the shop people were speaking very loudly and shouting to one another. This all added to the sense of chaos that prevails in this shop.
0 replies
25 months ago
They cannot deliver
I ordered medication from the Compounding Pharmacy within the 48 hour they say they will have your script ready. It was not ready when the time came for me to leave Johannesburg, so arrangements were made for delivery. I had to pay an additional R 180 to have the medication delivered. Yesterday morning, the 8th of April 2024, I got a message on my phone regarding the delivery for that day. I made arrangements for someone to be home, in case i was not home to accept the delivery. That medication was not delivered and I received no call. This morning 9 April 2024, I got another message on my phone telling me the parcel could not be delivered due to an "address error". I was very angry about the poor service delivery and what angered me more was that I was seemingly to blame for that , because of an "address error". There was no address error. I phoned the pharmacy and they tried to get hold of the courier service. The courier service you cannot contact via phone, all the options you try, ends with the call being cut off. You have to write an email, to which you get a standard absent human response. Then I was phoned by the pharmacy to tell me to meet the driver of the courier van at a certain place. Before I could even gather my bag to go, I was phoned again to say, sorry the driver has already left. Eventually I ended up waiting all day for this delivery and close to three o'clock I received a call from the driver to meet him at Cashbuild. The call was very unclear and the driver stutters. Nevertheless I left immediately to get the medication. The package was warm from being in the sun in a van the whole day. It was in the sun for quite a few days all in all. If the driver had continued another kilometer down the road from Cashbuild, he would have reached my home. What a disaster! I will never have an order delivered again. The pharmacy is responsible for the poor service delivery of the courier of their choice.
0 replies
25 months ago
Lack of Accountability
I have medication from the Compounding Pharmacy to be delivered to me. Yesterday, I received a message that the parcel was to be delivered and made arrangements for someone to be home as I was going to be out for two hours in the morning. I received no call and the parcel was not delivered. This morning I got a message on my phone saying the parcel could not be delivered due to an "address error". There is no address error, rather there is a lack of accountability error. I phoned the pharmacy repeatedly and they are trying to get the courier to deliver the parcel. In this day and age, why does the driver not have a phone to phone the client if he is unable to locate an address? Arrangements could have been made to meet him at the Kentucky Fried Chicken, McDonalds or the Sasol garage. Furthermore the courier administration lies, saying that they cannot get hold of me. I received no call from them. So today, the courier makes arrangements with the pharmacy for me to meet the driver at Letaba Cleaners. Before I could even pick up my bag to go there, I am phoned by the pharmacy to tell me the driver has already left. Sounds to me someone is trying to create a situation to blame me for their non-delivery of service. Again a lack of taking responsibility or accountability. Very poor service delivery. After all, what do they care, they have already received their money. It is impossible to phone DPD Laser, whatever option number you press, your call is cut off. You have to write an email, to which you get a standard response, which really does not help.
0 replies
30 months ago
Harassment by security officer
I used the Gautrain on Friday, 20 October and again on 22 October 2023. The two stations I got on and off at were Hatfield and Rosebank. The ride and the service on the train itself was excellent. On Rosebank station I found friendly and helpful staff. At Hatfield my pleasant experience was marred by the female security officer on Sunday. I was waiting inside the station after my ride, to quickly eat a sandwich and then use the toilet, before I would continue my journey by bus. if I had gone out I would not have been able to return and use the toilet before embarking on a long journey by bus. She harassed me twice and chased me away. I asked to see the manager who told me I have to keep the "house rules". Nowhere I saw any information as to "house rules" He came across as a micro-managing school prefect. I was not eating on the train. I was just sitting down outside the toilet area at the entrance to the Gautrain, disturbing no-one and making no mess. I am wondering if these persons are employed by the Gautrain or is it a contracted security team. I am wondering if the Gautrain wants returning customers. I am wondering that if they do, why such people are employed who lack emotional intelligence, which in my mind is a prerequisite for interacting with customers. They bash the very people whom they are supposed to help and protect. I am wondering if this was not an incident of bashing older and white persons.info
0 replies
30 months ago
Poor Preparation
I ordered a takeaway this evening at around 17:49.The order number was 71. The order was paid and received. When I got home the fish and chips were half cooked and the sushi had no ****** and wasabi. I call the franchise and the woman answering said that the food will be collected and replaced. It was never collected and replaced. The problem would never have occurred if the food was properly prepared in the first place. How is sushi complete without ****** and wasabi?
0 replies
Review Distribution
5 Star
2 (3.8461538461538463%)
4 Star
4 (7.6923076923076925%)
3 Star
5 (9.615384615384615%)
2 Star
20 (38.46153846153846%)
1 Star
21 (40.38461538461539%)