NN
Nomsa N
Active since Nov 2012
16
Reviews
0
Industries
Reviews
16 reviews7 months ago
double deduction
Best debt finance deducted twice from my capitec account, and they didn't send me a Debi check for me to approve. I requested them to refund at least one amount, and they refused saying they can only refund me R708 of which it is unacceptable. i will them to refund me all my money as i was not notified of this double deduction. I am also considering moving away from capitec as it clearly shows that my money is not safe with them
0 replies
34 months ago
Incompetency from Mpowa
I called mpowa finance on thje number provided on the website several times without any luck. The machine will answer but you never ever speak to a consultant. I also sent them emails requesting for the paid up letter without any luck as my name is appearing in the credit report that i have 23 loans with them that are not paid but when i go to their website it shows that the accounts are paid up. I'm also receiving calls from NBD requesting for the payment that i already made. I emailed them the proof of payment but no one is responding. i want them to send me a paid up letter through my email and remove my name on the credit bereau.
58 replies
39 months ago
Disappointed by Nimble Group
Good day' I had an account with home choice Account no: 239706061 and was told to pay up the balance of which I did on the 13th June 2022 and there is a paid-up letter that was sent to me by home choice and it is also there on the system to show that my balance is zero. I emailed that paid up letter to Nimble Group and called them they promised to attend to the case but nothing has been done they keep on sending me emails saying the I owe them R2539.10 I called home choice and they said as I am not owing them nimble group should remove my name at the credit bereau but that is not happening. Below is the content of the letter that I received from home choice. Dear Mrs Nomsa NGUTSHANA Paid In Full Letter Thank you very much for being a loyal HomeChoice customer! As per your request, this letter serves as confirmation that your account balance with HomeChoice is paid in full. Furthermore we advise that the Credit Bureau will update your payment profile with your account status within 30 days of your account balance reaching a balance of zero. If you have any other questions or would like to order from HomeChoice again in future, please do not hesitate to contact us by sending an email to contact@homechoice.co.za or calling us on 0861 466 324
168 replies
42 months ago
very bad serviced
I called best debt today requesting for the statement and was told to call after 10 minutes as the person who will assist me her name is Cecilia is busy. I then called spoke to Cecilia who said I must send a copy of my id to request of which I do not have a problem I did send it and she said she will only be able to send an email with the statement at 15h00 imagine I have to wait for 2h30minutes just for a statement and it is needed at school they close at 14h00. this is bad service and unacceptable I think they need to come up with something better and implement self-services.
0 replies
45 months ago
Bad service and false promises
Good day' I made a payment of R1329.01 on the 13th June 2022 to the Mpowa account that was handed over to Norman Bissett and i keep on getting calls daily from them that the account is not paid. I sent the proof of payment to the lady named Lebogang Mothata on the email address bhekid@normanbissett.co.za and she promised to attend to the matter and come back to me of which she never did since the 27thJjune 2022 then i received another call from Sabelo who asked me to forward the proof of payment to sabelod@normanbissett.co.za promised to attend to the matter as well but he never came back to me even thought i sent him the proof of payment and the email I forwarded to Lebo I'm very much frustrated as i keep on getting calls from different people and I do send them the proof of payment but they do not revert back to me. I was given a reference that i was told to use when sending an email can someone please attend to the matter asap. the other thing it shows that i still owe Mpowa when i log in on their website and the loan i took it was a once of loan my question is why am i still owing even after paying them. I was promised that since i made a payment to Mpowa instead of Norman Bissett they will request them to forward the payment to them of which they normally do but I've been waiting without any luck. Can you kindly attend to the matter. i spoke to the the 3rd agent unfortunately I couldn't get her name she also promised to call me the next day but never did and the disappointing part is that when they speak to you they are so convincing you would believe that they will respond the the emails or call you back. it's been a whole month and weeks going back and forth for the same thing. Regards' Nomsa
402 replies
48 months ago
dissapointed
I sent a WhatsApp to the capitec number where I was querying the cash send I made on the 15th April 2022 where capitec claimed it was redeemed at total garage in mamelodi and when I sent it it was supposed to be redeemed in cape town. An investigation was made under reference 93179266 and an my claim was rejected as it shows that the funds were dispensed of which it was not done by myself nor my daughter. I'm really disappointed in Capitec as I do not know how to trust them ever again as a result I've decided to close my account as I normally use cash send at times I send a lot of money so if they are failing to compensate me my R200 what if something happens in future. I've lost trust in capitec
208 replies
54 months ago
BAD SERVICE FROM MTN
I'm so disappointed with the service that I'm getting from MTN my phone was stolen about 4-6 weeks ago and I've been using this number for more than 10 years. i called MTN to do a sim swap last week since i noticed that there was someone who was using my sim card as they removed me from the whatsapp groups and they needed the question and answer that i set up as a sim watch and by that time i couldn't remember so the guy didn't assist. On the second attempt i called and the lady assisted ask a lot of questions of which i answered and she said to me the sim card will be activated within 12 hours and i shouldn't take out the sim from from the phone. the next day the sim card was still not active and when i called they told me that there was no query logged on Friday 2021/11/12. i spoke to the other lady who refused to give me the supervisor's details promising me that the supervisor will call me back and up to now I'm still waiting for the call. Today i went though my old diary found my question and answer only to be told that the system doesn't allow to perform a sim swap on my account. this is the worse service I've ever received and most of my things are linked to that number. i nee someone senior to contact me regarding this matter as any loss that will be incurred using that cell number will have to be resolved by MTN.
0 replies
56 months ago
recurring bad service
Account number 81671139 when i was thinking that my troubles with absa were over then i have to walk this route again as my channels are exhausted. i called absa requesting for the original of enatis as they only managed to give me a copy no one is willing to assist i've been taken from pillar to post without any luck. i'm really loosing hope in this organisation and need assistance.
53 replies
56 months ago
Happy client all credit goes to Nthabiseng Sibande
Good morning' I'm really happy with the service i received from Nthabiseng Sibande who managed to assist with the query i had. May you continue to help others as you did with me . We need people like you her as I've been running around for the whole week without any help. She's a real asset to absa. She managed to send the settlement letter for my vehicle. your assistance is really appreciated. Regards' Nomsa
53 replies
56 months ago
very bad service
i am really disappointed with absa legal as i need a paid up letter i've been calling them since last week Thursday and keep on holding for hours without any response and don't know what else to do. As i'm writing this review i've been on a call for almost 2hours without any luck.
265 replies
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