FT
Frans Ten Zeldam Ganswyk
Active since Dec 2012
5
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0
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Reviews
5 reviews48 months ago
Loka is up to s#&%t!!!
I have ordered a dress on the 4th of March. I received an invoice on the 5th of March (R1030!!! inclusive of R50 courier service). I payed the invoice immediately. Now, it is the 8th of May, I haven't received any dress up to now, I was notified that the dress will be delivered in 2 weeks. I asked for a refund on the 22nd of April, but a lot of excuses. The dress is a summers dress (I know, a bit late in the season, but still). Almost 2 months later, and in the winter. And STILL NO DRESS!!!. This is poor service. They blame load shedding. I can understand if its a week or 2 late. If there is a back order, notify the clients of the delay, and then send the invoice. This is unacceptable. The 22 April, they said a refund / credit will be issued - I am still waiting for any other feedback!!!!
0 replies
48 months ago
Makro's Delivery service is %#!$%
I am disgusted with the professionalism of Makro's delivery service. I bought a chest freezer on the 25th of March. It stated that it will be delivered between 2 and 5 working days. I waited till the 7th of April for it to be delivered (a thursday). That is 13 days after placement of order. As soon as it arrived, I plugged it in so to freeze it to exchange my current chest freezers content to the new one. It would not freeze. I phoned the customer careline on the 9th of April (Saturday), and I was informed a technician will come to take a look at the chest freezer. I was disgusted with this notion, as I bought a new chest freezer. Not one that needs to be repaired. Again, I phoned the customer care line, just to hear the complaint was again escalated. Coming forward to the 20th of April. I received an e-mail stating that the freezer will be exchanged the next day (Thursday). I waited, rescheduled my meetings in anticipation on receiving my (working) new chest freezer. But to no avail. Again today I moaned at the complaints line, just to hear it will be escalated. I am so disgusted with Makro's delivery service. If they cant make it work, stop that option. Takealot has a working formula, learn from them.
74 replies
122 months ago
FED UP WITH SONIC CALLBACK
My chev sonic 1.3 d is in for another call back. I already posted on hello peter for this that im fed up with the constant major call backs but this time it is the duration of the call back. I have a courtesy car now for almost a month after i gave GM my car.<br> <br> In the letter it stated that the replacement of parts will take 12 hours. When i got to the dealer, i had to sign a form notifying me it will take 5 to 8 days. And now, each week i get an sms from bidvest informing me my courtesy car is extended. This is ongoing for a month now.<br> <br> This is unprofessional and a huge inconvenience,<br> <br> I iterate this, i am finished with the sonic. I do not want it anymore and demand a different car. What will happen next? On the way to the coast the engine will blow up again? Replace it that side and put in leave for a month? let my kids stand next to the road hot or cold?
0 replies
123 months ago
Chev sonic a dud
I bought a chev sonic 1.3d in 2012. Since then, the engine blew up, where i only received the letter for the call back about a month afterwards, no extension on the engine warranty i might add, numerous other call backs and to put the cherry on the cake, another letter for the same problem as when the engine blew up!!!! I do not have the luxury of dropping the car off and make other plans easily. it is difficult enough to take the car in for a regular service and now i must take it back in between service as well!! I dont want to drive the piece of cr@p anymore. Im always fearing me and my family go long distances to find the car must go in for another severe call back.
0 replies
136 months ago
MONEY BACK FOR NOT BEATING QUOTE
I phoned Outsurance for a car insurance quote. They were by far more expensive and when i queried on the money back, they send me via e-mail a form i must fill in. I filled in the form and a person contacted me. They said i will receive my money / [URL Removed] voucher very soon. It was now 2 weeks and still no reply. I contacted outsurance and i was given a number to phone. Refilwe (012 684 8288). that person is never in the office to be contacted. This is unacceptable.
0 replies
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2 Star
3 (60%)
1 Star
2 (40%)