VP
Veni P
Active since Feb 2013
6
Reviews
0
Industries
Reviews
6 reviews124 months ago
Bad Hygiene /Poor service statndards
Placed an order and was told it would take 15, waited 15 minutes, then was told another 2 minutes, after 40 minutes still no delivery...person serving still insisted it would take another 2 minutes...should have spoken the truth from the beginning and saved me allot of inconvenience...further when I looked around poor hygiene standards. Will not be back
0 replies
126 months ago
Repeatly incorrect pricing
I purchased products from the store on 30/01/2016.<br> Products had incorrect prices reflecting on the shelves. This was also not the first time.<br> Bob Martin tablets for cat and dogs shelf - R 49.99 each on shelf and I paid R 53.99 each.<br> Nibbles pet treat - shelf price R 16.99 I paid R 18.99. <br> Kidney beans shelf had R 16.99 I paid R 24.99. Gram dhall also incorrectly priced.<br> Besides incorrect pricing the products advertised are not stocked on the shelves, forever out of stock.<br> Untidy environment as well.<br> Cannot get hold of mangers.<br> <br>
0 replies
129 months ago
Bad customer service
After being a customer for +22 years on Saturday 24/10/2015 I booked a facial at Truworths Gateway with consultant Reena. I was told it was no problem and as I had made a booking for only my daughter I should also come in and get a facial done.<br> All dressed up for a function and after getting the facials then get told I have to make 2 treatment purchases per person before leaving. Much to my embarrassment as I was not carrying my account card . I hold an account with the store and I wanted to give my id number and sort out this mess on Monday . I was told this was not possible and I had to make a purchase immediately. All dressed up I had to then produce my account card and stand in the queue without assistance from Reena. Really disappointed at her service and lack of informing me of the details earlier. <br> Would definitely not be using this branch again as she was also not available previously on another query and did not call me back.<br> I do however want to thank her 2 assistants Ntombi and I cannot remember the other ladies name for their help.<br>
1 reply
129 months ago
Misinformation poor service
After being a customer for +22 years on Saturday 24/10/2015 I booked a facial at Truworths Gateway with consultant Reena. I was told it was no problem and as I had made a booking for only my daughter I should also come in and get a facial done.<br> All dressed up for a function and after getting the facials then get told I have to make 2 treatment purchases per person before leaving. Much to my embarrassment as I was not carrying my account card . I hold an account with the store and I wanted to give my id number and sort out this mess on Monday . I was told this was not possible and I had to make a purchase immediately. All dressed up I had to then produce my account card and stand in the queue without assistance from Reena. Really disappointed at her service and lack of informing me of the details earlier. <br> Would definitely not be using this branch again as she was also not available previously on another query and did not call me back.<br> I do however want to thank her 2 assistants Ntombi and I cannot remember the other ladies name for their help.<br>
0 replies
129 months ago
still no response regarding mouldy bread
Still no feedback from Premier foods, even after returning their call.
1 reply
130 months ago
Mouldy Bread before expiry date
purchased BB Bread @ SPAR Richards Bay on 16/06/2015. Bread was mouldy next morning!17/06/15<br> <br> Expiry date 18/06/2015!!!<br> <br> This is not the first time either.<br> <br> Sent an email to [Email Removed] and [Email Removed] and still no reply.<br> I also sent pictures on 17/06/2015.
1 reply
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
6 (100%)
1 Star
0 (0%)