GR
Grant R
Active since Feb 2013
6
Reviews
0
Industries
Reviews
6 reviews19 months ago
Endangering lives
I bought a pair of cargo riding pants online back in May and it was drama from the start. I received an email the next day from Jasmin apologizing and she stated that even though the system accepted my order and took payment, someone had sold the last item in store. I was willing to wait and in no rush for their new stock to arrive which eventually happened in July. I shocked that Jasmin whose name was on the invoice had sent me the wrong size, 38 instead of 36 and when I queried it she had the audacity to tell me the label was wrong and the size is correct which clearly it is not. This is a garment worn for protection and Jasmin and SGI think its ok to wear loose fitting PPE garments while riding instead of fixing her mistake. Now I have an item that I paid over R1000.00 for that I've never used.
0 replies
32 months ago
Apologies to Karabo and Marquis Finance
I would like to apologize to Karabo Magasa and Marquis Finance. I previously stated that I did not receive docs to cross the border in time but did find the docs in my Junk Mail. I would like to thank Karabo for his service but want to state that I was still flagged at the border and was not allowed to cross with ease. So essentially someone did not do something completely.
131 replies
32 months ago
Terrible service
I purchased a leisure item, a motorcycle at Bikeshop Rivonia around June 2023 with the intension of attending the Swazi Rally in September 2023. When I requested a cross border letter online I got an error and a message that asked to email. I did that and a day later my request was declined with no proper explanation or further investigation. I called through and spoke to Karabo who advised that as part of their policy they do not issue cross border letter within the initial 6 months of the loan term. So in other words Marquis Finance are dictating where my leisure can take place. Even though my insurance covered the vehicle for the exact trip and provided a letter. I was advised by Karabo to email supporting docs such as the letter from my insurance and event ticket as motivation and did so on 29/08/2023. Today I type this review on 05/09/2023 and still have not received any feedback from anyone from Marquis Finance taking into account that my event took place from 01/09 - 03/09/2023. I proceeded on my trip and was surprised to get to the border and find out the vehicle had been flagged and the flag not removed. So I will be making the necessary arrangements to move my finance and will discourage anyone thinking of going through Marquis Finance from using them. Totally not worth it.
131 replies
38 months ago
Months of Ongoing Harassment
Months of Ongoing Harassment For months now I have been receiving calls from Norman Bissett and Associates for reasons nothing to do with myself. I do not owe anyone money and I am not even the person they are looking for. I offered to try help find the person but they will not give me any info yet they feel it is ok to constantly harass me. I have asked them on more than 1 occasion to remove my number from their data base but still the calls are ongoing. What a shady company. I dont know how Wesbank deals with them.
56 replies
117 months ago
Ongoing Fault Poor Service Ref: 886CRK080816
<p>On 08/08/16 my wife reported a voice line fault to Telkom (Ref: 886CRK080816). At this point we still had ADSL. On 10/08 we lost ADSL but had a working voice line. A few days later we lost all service. We call and get a diferent story from every agent. Last team leader gave her email address as ********** and promised to keep us informed until resoltion but doesnt bother to return emails. We are still without service with no one able to tell us what the issue is and who is responsible for resolution. Every time we are told about expected resoltion date, it is never met. Everytime we call in we are told the issue is with the cabling dept. and nothing further can be done.</p>
159 replies
127 months ago
Billed for Service not signed for with Upgrade
I had previously had a Blackberry device on a top up contract and had the BIS service. A few months ago I upgraded and signed a new contract that came with a new Sony M4 Experia device. Vodacom however continued charging me every month for BIS at R59 even though I did not sign for BIS on the new package.<br> <br> I called Customer Service yesterday after noticing this charge on my statement and got through to Palesa who explained that it was my responsibility to cancel the BIS service even though I had not signed for it on the new package and that the franchise was responsible to advise me of this. <br> <br> I disagreed and asked to speak to a supervisor who of course was busy and she promised he would call me back BUT NEVER did.<br> <br> I feel I should be credited for the BIS service as I did not sign for it on the new deal and cannot be used on the Sony device.
75 replies
Review Distribution
5 Star
0 (0%)
4 Star
1 (16.666666666666668%)
3 Star
0 (0%)
2 Star
1 (16.666666666666668%)
1 Star
4 (66.66666666666667%)