Active since Feb 2013
65
Reviews
0
Industries
Reviews
65 reviews3 months ago
I just want to know since when did OUTsurance became a **** organization? On Wednesday, 14 January 2026, I received an insurance quotation call from one of OUTsurance consultants, William who insisted on giving me a vehicle insurance quote. After his pers
I am not happy with the unkept promises by OUTsurance
0 replies
7 months ago
Pathetic Service
FNB is a ****, I have submitted a funeral claim forms for an urgent funeral but they are ducking and diving in my dire time of need.
53 replies
8 months ago
Yesterday I was stra...
Yesterday I was stranded with gasoline in the middle of nowhere but Tebogo Moloi from MiWay came to my rescue by organizing both the security personnel and people with gasoline and I really appreciated his service🙏🏽
1 reply
14 months ago
I registered my clai...
I registered my claim with Atlarelang without any hassle and he even attempted to get hold of me in order to give feedback on the same day and I happy with his service thus far
53 replies
14 months ago
Extremely Poor Service
I would like to find out from other customers of MiWay Insurance if they have ever been happy with MiWay Insurance’s customer care or services? I have since registered a claim on the 10th February 2025 in the morning through their App because they wouldn’t take calls and I am yet to receive a call from MiWay Insurance. Yesterday 11th February 2025, I tried to call MiWay Insurance (0860 64 64 64) and their call wouldn’t be answered. I then proceeded to register a “Call Me” request from their website (https://www.miway.co.za/contact-miway) but still nothing is happening. I have been with MiWay Insurance since 15 July 2021 and my premium is over a thousand rand (R1k+) and have never claimed before and I getting worried that what would have happened if my car was not drivable because I rely on it? At MiWay Insurance please attend to this Claim No 1967019 with the urgency it requires similarly to when you are collecting premium debit orders.
53 replies
27 months ago
Poor/Bad Service by Legal & Tax
I am disappointed at Legal&Tax for I have over a decade being their member but it seems like when you really need their help the most, they cannot assist whereas they take money even before the pay day as agreed with them. I have sent an e-mail to info@legalandtax.co.za, legal@legalandtax.co.za and copied Shivani@legalandtax.co.za on 27 December 2023, and to date they are still to come back to me. Today (29/01/2024) before 16h:00, I spoke to a “Legal&Tax legal advisor” by the name of Deborah after much struggle of trying to get hold of a legal consultant. However, she only listened to my story and promised to send me a message (SMS) with her e-mail address so that I can elaborate further on the kind of assistance that I need. However, nothing has come forth thus far. It is now starting to be a concern whether Legal&Tax does have competent and professional personnel, or they have just moved their focus from providing legal assistance to its clients to profit maximization. It appears that Legal&Tax had dropped the ball when coming to ethics, competent staff and professionalism and are now cutting cost by assigning complex issue that need experienced personnel to their interns. Please Legal&Tax get back to me with very resourceful personnel and stop giving interns to clients for complicated matters.
58 replies
28 months ago
Thanks for the Good Service
I would like to take this opportunity and convey our (Senamolele's) sincere gratitude for the funeral service conducted by AVBOB during my lovely wife’s burial on 16 December 2023, at Letlhakaneng (Brits-NW). Most importantly, I would like to extend my sincere gratitude to the Avbob Pretoria Central Branch Manager, Mr KT Mahlangu and Mr Silas Nkwe together with the support team from the dressing area. They all demonstrated professionalism that most bereaved families would appreciate to have during difficult times. I honestly do not regret for not opting to use the services of my nearby branch, which is Brits branch that disappointed me during the funeral of my late mother (Mrs CG Senamolele) in April 2019. Furthermore, I would like to say to Mr Mahlangu (Hlangus as he is fondly known by his colleagues), many thanks to you my Brother and Mr Nkwe and please keep the good spirit of comforting those grieving families through your good service.
129 replies
29 months ago
************ Practice by Insurance & Loss Adjuster Companies
I would like to raise my concern that I have with Budget Insurance for I strongly believe that I have a legitimate claim (778535034 - 3) of my refrigerator also a concerned client of Budget and my ID is 7310075636080. I had an incident whereby I discovered on the 5th November 2023, that my refrigerator was not working properly after electricity outage was restored. I waited for two days trying to see observe it until I remembered that I have household insurance with Budget Insurance and contacted them thereafter. I am certain that this has got to do with power surge because it's not only my fridge that got affected, my remote gate also opens itself and my microwave was since affected sometimes back and I have reported it but was that due to access payable, it won’t be economically viable to claim it and I understood. Yesterday I got a rejection letter based on the assessment conducted by ASSESSTECH which I would like to believe that they are in collusion with Budget. I am saying this because I was with the ASSESSTECH guys throughout their assessment of my refrigerator and they never spoke about the so called "gas blockage" that the report from their seniors came out with. The only key thing that they told me about was that the sensors in the freezer are not functioning properly. Where does the “gas blockage” now coming from? The assessment report cannot be manipulated by someone sitting in the office. I got a call from Budget Insurance Twitter (X) monitor/liaison officer (Megan if not mistaken) (after sharing my frustration through DM but I think this time I will go straight into my TL) requesting that I can employ my personal assessor but I strongly believe and see this is unnecessary tedious job which should be undertaken by the insurance company that collects premiums every month from clients for unforeseen events like my current loss. Unless it is another form or trying to discourage me from seeking justice. I therefore would like to urge Budget to review its decision and if needs be, get the unbiased opinion of the guys who assessed my refrigerator and not from someone sitting in the office from ASSESSTECH. Please Budget, do the right thing and review your decision. Regards
73 replies
30 months ago
Bad Experience with Finance Dept.
To Whom It May Concern, I would like to send my sincere frustration that I am currently experiencing in with the turnaround of OUTsurance payout. On Monday, 16th October 2023, a tree in my property fell on my fence and I reported the matter immediately but still today, my fence is not yet fixed nor the tree being removed because OUTsurance promised that the payout turnaround time is 24hrs to 48hrs and the payment was only done yesterday. I am raising this frustration because my yard and family is now exposed to security risks even if I have a gate that is operated through a remote control. Tomorrow will mark the 5th day since the tree fell on my fence and I have been exposed to ******* since then. I would understand if OUTsurance was using a different bank than mine, but we all using FNB. However, I would equally like to commend the professionalism displayed by Mr Philemon Mokhoshi who is the claim advisor and the assessor, Mr Kaizer Moela. I would like to say to them that they should keep their good work ethics. All that was asking for is for OUTsurance to expedite the release of the funds so that the contractors can resume with the repairs and removal of the tree so that my life becomes back to normal. Claim number: 364594557
392 replies
34 months ago
************ and Unfair Business Practice
I would like to express sincere frustration with Avbob at large. I mean I lodged a claim with them and furnish them with all relevant information required but they are still telling me of 48hrs waiting period. @Avbob, when you deduct our premiums you don't say let's wait for 48hrs, but why are you treating your clients like this? I need to collate everything before the end of today so that I can lay my uncle to rest in peace over the weekend. I don't want to dwell in what I have identified as a problem, which is the lack of representation of blacks in your executive management but over 60% of your clientele are blacks. What I'm asking for is for my claim to be expedited through whatever means of escalation. My Brother lodged his claim yesterday with FNB and within an hour his claim was approved and paid out. That shows efficiency and understanding of our black culture how important we value our departed loved ones. The claim is on Policy Number: AL2641716X7
53 replies
Review Distribution
5 Star
8 (12.307692307692308%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
9 (13.846153846153847%)
1 Star
48 (73.84615384615384%)