RG
Rob G
Active since Oct 2010
44
Reviews
0
Industries
Reviews
44 reviews1 month ago
LANCET LABORATORIES TOTALLY INEFFICIENT
My partner and I have Medical Aid with Discovery Heath on their "in hospital" cover plan. My partner was admitted to hospital on 13 Feb. 2016 and discharged on 19th Feb. During his stay all his treatment costs were met in full by Discovery except those from Drs. Mauff A C & Partners who appear to have some affiliation with Lancet Laboratories. Yesterday I received an sms from Lancet stating that there was amount outstanding of R1214.70 that appears to be only 50% of the amount claimed. Upon checking with Discovery they confirmed that Lancet had been paid IN FULL. Today I received another sms from Lancet stating that this sum was still outstanding and giving me 7 days in which to pay. They also emailed me the supposed invoices they had sent. None of which were ever received and were protected by a password alleged to be my SA ID number which was rejected by Lancet's system. I also tried the patient's ID number which was also rejected. I have now spent about 5 hours trying to resolve this matter and several telephone calls. One wonders if Lancet's inefficiency is reflected also in their ability to supply accurate results of the blood samples entrusted to their care.
159 replies
6 months ago
FASRWATS COURIERS-DO NOT USE-*******
They are the clearing agents for Temu. They contacted me to pay the VAT, Duty & clearance charges on goods purchased for R205. The amount demanded is R29.15. I made a purchase last month for R409 and they charged R72.95. VAT, Tax and clearance charges are presumably the same why is their current charge almost the same on goods costing about half. I have tried different ways to contact them, phone, WhatsApp etc. they do not answer. If they do answer a recorded messages just directs you to the relevant page on their website. You must then plough through pages and pages of blurb that is not relevant to your problem and often the answer is not there. Use another company who do not just guess at figure to cover these charges.
0 replies
6 months ago
AVOID MICROSOFT PRODUCTS
I had a credit with Skype before Microsoft closed it down in favour of TEAMS. I transferred to Teams which was not altogether successful. They did not transfer my contacts, they did not transfers my prepaid credit. I called their listed SA phone number and was referred by an a recorded message to their "Refund" page by an which makes no reference to Teams. It is impossible to speak to anyone. They are ******* and just refer you to their "self help pages". There are many FREE aps that are better including, Open Office or Libre Office for text documents and numerous apps for making cheap international phone calls. Avoid Microsoft like the plague unless their is no alternative.
0 replies
6 months ago
DO NOT BUY FROM EDGARS ON LINE
I ordered a cell-phone on-line and received an email from Edgars that it was packed and handed to the courier company for delivery on 5th October. As it was coming only about 10 kms I hoped it would be delivered today, Tuesday. I called the named courier company who turned out NOT to be the courier company but a third party two then appoints a courier company. I was advised that delivery would not be until next Thursday 09 Sept. If Takealot can accept an order on a Sunday and send it from Cape Town and deliver the item to JOBURG before 10am the NEXT day, why can Edgars not deliver for 4 days. When one's phone breaks one needs to replace it immediately or within 2 days. Don't buy from them, there service is ***. Their customer service department is even run by a third party who do not answer the their phone.
0 replies
12 months ago
DON'T USE DISCHEM
On 31 April I visited the branch at Ferndale on Republic to obtain 3 items from the pharmacy. Lansoloc, Teprilam and potics. . These was listed on my phone which I presented to dispenser. I only wanted the Lansoloc & Teprilam from the dispensary as the probiotics are shelf items. She could not understand what was written and eventually called a qualified pharmacist. I was told that they did not stock Teprilam, a chronic medication and the only one which Discovery Health will pay for without a co-payment. Today upon opening the stapled bag I found that they had supp**** Iberogast instead of Lansoloc. I called the branch 3 times today, was cut off each time so call their Head Office. I asked to speak to a manager or director and was told that the manager was on a call but also in a meeting but would call me back in within 30 mins. NO CALL-BACK RECEIVED. Called Head Office at 16.35 to find that customer service dept. closes at 16.30. Next script will be lodged with Clicks. I suggest everybody does the same. DISGUSTING SERVICE FROM BOTH THE BRANCH BUT MORE SO FROM HEAD OFFICE.
0 replies
15 months ago
BOYCOT STEERS/FISHERWAYS
Today I ordered, in shop, 2 meals at R49.99 each. There was one person in front of me. I gave my order. After waiting about 25 minutes the person before received his order. I then expected mine to follow within a few minutes. Then three delivery guys arrived and waited about 5 minutes whilst their orders were COOKED. About 5 minutes later their customers' orders were packaged. In the meantime my order arrived but was put to one side, not on a hotplate, whilst the the lady continued to package their orders. Eventually she packaged mine. When I arrived home, a two minute drive away, the food was so cold as to be inedible. It is clear that preference is given to telephone orders to the detriment of customers who visit their shops. It is no wonder Steers/ Fisherways closed about 20 shops in one year. They have no complaint page on their website unless you first register your details and get a log-in code. This is so they can sell on your details.
0 replies
19 months ago
FALSE ADVERTISING AND A BIG CON.
Today I visited my local Best Before store. I found not one single item for sale showing a best before price. Most brands were not to be found in SA stores but had been imported specially from overseas, mainly from Malaysia. A few were SA brands selling at above the price that one could buy them in Checkers or PnP. In most countries they would be in contravention of the local Adverti*****t Standards' Laws. DON'T WASTE YOUR TIME OR MONEY AT THESE STORES.
0 replies
19 months ago
Be aware. They do not state that ALL products advertised or on display ARE SUBJECT TO VAT.
Today I visit my local Stodels Garden Centre subsequent to an adverti*****t in the local newspaper. They are advertising Gwano Fertiliser 4Kg at " Buy 1 get 2 free" for R129 Already a high price for 4kgs. They are also advertising pots of Petunias at R26.99 per pot. Total R163.00 I bought 1 bag of compost and got 3 and 2 pots of petunias. I paid by card but when I left the shop I checked the slip and found that VAT had been added after the total purchase bringing the total to R 187.45 According to the SARS's website VAT has to be included in the advertised or quoted price.
0 replies
27 months ago
DO NOT SIGN UP WITH MWEB - THEY ARE INCOMPETANT
My emails have been disappearing from my IN BOX and when trying to revive them from MWEB's server it shows that there are no emails on their server at all. Upon reporting this to their technical support team I am told to have my computer checked for a virus which I duly did by a technician at a qualified computer specialist company. Called Mweb back and they asked for time for their email specialists' dept. to investigate and arranged to call me 2 days later at between 16;00 and 16;30. Needless to say they did not call. Today I called to cancel my contract with them but they insist on two calendar month's notice not 31 days notice and expect me to keep paying for another 54 days for a service that they cannot provide. In addition they do not answer their phones promptly and keep you holding on a connected calls for 5 to 10 minutes or more. Managers or supervisors are NEVER available and never call back. They will not release their connection to Vumatels cable network until they have effected the cancellation. This means I must pay them over R1600 for a service I cannot receive. *******.
0 replies
27 months ago
DO NOT BUY FROM THIS COMPANY
This company, based in the UK, has recently been advertising a teeth cleaning product both on DSTV and YouTube. The website quotes prices in US$ only despite being a British company. I purchased the product but of course was forced to pay in US$ despite the fact that I have a UK bank account and would, if there had been a choice, have paid in sterling thus saving the international transfer fees. They despatched the item using an unknown courier company who in turn use a Chinese company called Buffalo International to deliver the package within SA. They then use ad hoc drivers who are not employed by them who are not accountable to anybody and now Buffalo are unable to say where the package is. Other people have already questioned on Google if this is a **** company..
0 replies
Review Distribution
5 Star
2 (4.545454545454546%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
10 (22.727272727272727%)
1 Star
32 (72.72727272727273%)