LJ
liezel J
Active since Mar 2013
25
Reviews
0
Industries
Reviews
25 reviews1 month ago
Billing issue
I need for Johnny from the hello Peter/social media team to please contact me as there are still no credits due on my account. Thank you
3 replies
1 month ago
****s
Why is nobody getting back to me on my previous open case! The service with you just goes from bad to worse and I'm at my wits end with you already! Please address my migration billing issue, you charged me a migration fee and I was advised on the 3rd of February via recorded call by a team leader Mbali that I wouldnt be charged more and that a credit will be app**** this has not happened!!!!! I am NOT paying this migration fee!!
532 replies
3 months ago
Poor service
It's so sad that once again I have to come onto this platform to try and get some sort of assistance regarding my service provider. I have made numerous calls and each time it's we will see what we can do and we will get back to you. Each time it's thank you for your patience and we will get back to you in 2-3 business days, I even spoke to a team leader who was supposed to call me back but nothing.
3074 replies
7 months ago
Horrible customer service
I have had the absolute worst customer care experience ever! I have been calling since last week and either my case doesn't get logged or they keep telling me someone will be in contact! First it was 2 working days then it was 3 working days now it's 5 working days! This is pathetic and nobody seems to be able to assist
477 replies
8 months ago
Product Quality
I bought some underwear and vests sets for my daughter at Pep and Ackermans, the underwear and vests have torn. I went to store they were unable to assist, they then called customer care and I was given an email address to address my concerns. I have emailed 2 weeks ago and till today nobody has attended to my concerns
0 replies
11 months ago
Imile
I have been waiting for my order since the 20th it is stuck on shipped, tried calling the customer support line twice and keep getting told it take 3 business days when it's been over 3 business days already!
0 replies
15 months ago
Expo Parking
I booked expo parking for the Chris Brown event and paid for it. The day of the concert we were told that the expo parking has reached capacity and we need to use the free parking. I have since tried getting in contact with ticket master who has sent me from pillar to post with no resolution. I am requesting a refund for a service that was not rendered to me and ticketmaster customer agents are of no help and provided me with the same automated feedback.
0 replies
21 months ago
Horrible service
Mr Price closed my previous complaint without even handling it! This is how they do business
53 replies
21 months ago
Horrible service
I requested to have my insurance cancelled in May of this year, in June and July I was still charged. Spoke to someone and was told they would reimburse me to date no reimbur*****t was done. I called again and was told someone will call me back, 2 weeks have now passed no call back, no communication nothing
53 replies
30 months ago
Vodacom cancellation
I am due for cancellation of my data contract, I was told in October to call in November to have my services cancelled. As per terms and conditions I need to provide 20 working days notice Here is my problem my contract ends on the 2nd of December so I phoned today the 2nd o November to which Vodacom is now telling me that I will still pay until the end of December. How is this ethical if I am providing my notice period, so I want my services canclled on the maturity date which is the 2nd why should I still have to pay for December
466 replies
Review Distribution
5 Star
1 (4%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
24 (96%)