LG
Lungisa G
Active since Mar 2013
14
Reviews
0
Industries
Reviews
14 reviews17 months ago
"Misleading advertising
Temu is misleading consumers by offering free items and once you accepted those free items they will ask you to buy items valued to a certain amount to receive the free items but they don't deliver the free items only paid up items are delivered. Upon inquiry this is the response they gave which is not part of their marketing ****ming strategy. As per our standard procedure, customers are required to place orders on a daily basis to receive these products. Unfortunately, we did not receive any orders from you for these specific items, and therefore, they were not included in your package. Given the situation we have successfully processed a refund for your order. Here are the details of your refund:
56 replies
24 months ago
Poor service or no service
We have been stuck at the park station from 18h30 until 11h00 for a bus that was supposed to arrive at 19h05. No communication nothing
0 replies
47 months ago
Wrong or mischievous debt collector
There is a person by the name of Lyod Mpiti who claim to be debt recovery agent whilst he is not but a alleged scamer. The man is using an address that he never operates from as he is not divulging his office other than the one on his website. I assigned him a task to assist with collections of monies owed but instead he disappeared after given all documentation relating the to the assignment. He always promised to feed back but nothing coming forth. My logical conclusion he might be approaching the debtors and recovery the money that he doesn't pass through.
0 replies
71 months ago
Misrepresentation of facts
This company is selling a product which is misrepresented as I only discover when I track my vehicle it couldn't provide the report i was promised. Secondly the app I am told i cannot use unless I log on their website but still i cannot get the report. Last the cancelation period allowed is only one week after installation whereas consumer protection act allows a minimum of 14 days cooling period. When i asked for recordings it's a struggle not able to make it available.
105 replies
71 months ago
Misrepresentation of facts
They are selling products that does not offer what they sell and when i query it they want me to upgrade although they are the ones who misled.
105 replies
78 months ago
Non resolution
I have been reporting incorrect billing and non resolution of continuous disruption of services which DSTV is failing to resolve. Currently my Dstv is not working having been subjected to pay an incorrect amount.
210 replies
78 months ago
Fraudsters
These are criminals there is no such business who are pretending as if they run a genuine business whilst not . Please South African s
0 replies
78 months ago
Poor service and confusion within multichoice
Despite the email below my services continued to be interrupted and I have made several calls and emails still no resolution. ENQUIRY REFERENCE NUMBER : 2724296 Good day Thank you for your e-mail. We apologise for the inconvenience caused at multichoice is our mission to always strive towards providing a service of world class standards, and thus your recent unsatisfactory experience is regarded with all seriousness. We, at MultiChoice, have a service philosophy, which includes a customer-focused policy. We do our best to provide you, our valued subscriber, with superior service. Please be assured of our best service and intentions at all times. Kindly accept our sincere apologies on this regard. Please note that the amount charged incorrectly on your dstv account has been rectified and service are reconnected your next payment is the 26.11.2019 amount of R471.71, should you experience any issues please advise when we can call to assist further. Kind regards, Getty Dhlamini 2724296:986130 Show more
210 replies
78 months ago
Poor and incompetent service
I took my vehicle on Monday the 4th of November where I went on Friday to collect the vehicle I noticed that parts used were not genuine parts from the dealer despite the fact that I had doubts if they were new parts as they didn't look new. They created a story that my front wheels were to big I need to change them. Surprisingly the vehicle has been using those wheels for the past 15 years as it came with that specification from Mercedes Benz from the date I took the position of the vehicle in 2005 and I was the first driver. it was clear the problem were the shocks fitted and I asked them to take the vehicle to AA for confirmation that (i) The shocks are that of Mercedes Benz(2) that the shocks are new without any damage to them and they refused citing that their policy does not allow them to go to the third party whilst they claim that shocks were fitted by Supa Quick which is the third party and therefore their argument has not substance. They took back the vehicle on Monday again but still couldn't resolve the problem and the vehicle was delivered on Friday 08 November 2019 with no resolution to the problem.
0 replies
78 months ago
Bad service and lack of competitiveness
I have been billed an insurance since 2017 without it being charged to my account and in September 2019 a debit order was effected without my knowledge and I subsequently reversed and they stop my Dstv pending the full payment of this amount. I,then lodged a dispute which took ages to get resolved and during that time I didn’t had services. Having resolved the insurance issue they then billed me full amount for the services which were not rendered . I have been visiting Dstv and making calls which didn’t take less 30 minutes each whilst the problem remains unresolved I cannot forget to mention attitude of the consultants and their teams leaders who lack courage and understanding of problem solving. From Friday 01 November to yesterday I have made six calls but the problem remains unresolved. The fact that multi choice has no competition make them to be at liberty to badly treat customers with their unprofessional, incompetent and disrespectful customer care agents
210 replies
Review Distribution
5 Star
3 (21.428571428571427%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
11 (78.57142857142857%)