SC
Sonja C
Active since Mar 2013
16
Reviews
0
Industries
Reviews
16 reviews2 months ago
HORRIFYING EXPERIENCE WITH BALLITO ISP
I recommend Baliito ISP, via Linklayer, to my new tenant, who is an online teacher. Her fibre was supposed to have been active on 20 February 2026. This was a deal breaker for her, and I personally drove this entire process for almost 3 weeks, from start to what I thought was the finish. On 19 February both Linklayer and Ballito ISP confirmed that EVERYTHING was in place, and that on the morning of 20 February her 100/100 line will be activated. By 14.00 on 20 February nothing had been done by them. I followed up, and this is where the disaster commenced. Everyone is blaming each other for the issues. Ballito ISP claims the fault is with Linklayer, and vice versa. Then Ballito ISP blames their engineers, their upstream provider, and uses that famous "it's been escalated to management" line. I acknowledge that our area had a 12 hour power outage on Saturday from 06.00 to 18.00, but that has NOTHING to do with the issue, which is that the line should have been active on Friday morning. By the way, my tenant has already paid for the service. It has turned into a complete circus. My tenant commences classes at 8.30 tomorrow morning (Monday). No work means no income for her. She may even lose her job if she cannot adhere to her schedule. This is THE MOST SHOCKING display of inefficiency I have experienced in a long time. I run my own company, yet I, as management, do not hesitate to work 24/7 where the situation requires it. The management of both Linklayer and Ballito ISP have yet to surface. To everyone out there - do not deal with these businesses. If they really were making an effort, this issue would have been resolved by now, Sunday, at 13.52. It is absolutely shocking and a disgrace that customers are just numbers, and in this industry, you become a ticket number. Well - Ballito ISP, you will be compensating my tenant for loss of income, inconvenience, a possible job loss if this issue is not resolved today, refund for services not provided and prepaid, and any other consequential damages. Then there will be the bill for my time, and I don't come cheap. I don't care who your suppliers are. It's YOUR brand, so your damage.
53 replies
11 months ago
CAPITEC = ***PITEC
The land of confusion and incompetency like you have never seen - that is Capitec. Last year I opened a business account with these *****s, but closed it almost immediately, due to the ************** against me, a "business banker" who still wore diapers, her manager who thought she was too cool for school, and above all, my financial information was reviewed by a 30 percenter!!! So, I am not interested in Capitec at all, but my partner has opened a business account with them (I warned him, but he wouldn't listen) ... and the level of idiocy has escalated. I didn't believe it was possible, but after seeing it with my own eyes, I'm utterly gobsmacked that they even have any clients. I am receiving all his OTP's on MY PHONE, and despite at least 5 visits to the Watercrest Mall branch, the issue is STILL not resolved. His account is therefore not functioning. He cannot even order a bank card, let alone do any banking. Seriously. This is insane. Does Capitec employ anyone with at least one brain cell??? Stay away from them. They are INCAPABLE of dealing with business banking.
174 replies
13 months ago
GOSOLR is desperate for money, shame
My account is on a monthly debit order, and my last deduction was on 1 March 2025. I now, at 17.30, receive an SMS telling me that I have not paid my account, and that if I do not pay, you will disconnect my system.???!!! ***? You clearly have absolute *****s working in your Accounts department ... 30% for sure. You disconnect my system and I will sue you out of your profit margin, you useless lot. This is a public warning.
212 replies
18 months ago
BONITAS MEDICAL FUND - THE JUDGE AND JURY
STAY AWAY FROM BONITAS MEDICAL AID !!!!!!!!!! I have a very rare condition called myelofibrosis, which has started to accelerate severely recently. I was in hospital during April 2024, as my spleen was extremely enlarged (3 times the size it should be), my left kidney was displaced, and my liver also enlarged as a result of this. During this time I lost 20 KG, as I could barely eat, and the pain was intense. My haematologist placed me on specific meds which would help to reduce my spleen size, and when that size was satisfactory, I would need a stem cell transplant. Bonitas refused to pay for this medication, which is expensive, but if I did not take this medication (my only option}, my spleen would have burst, resulting in death. With this condition, it is not an option to remove my spleen, as I would die. It is an extremely complex illness, and I believe that they do not even have a haematologist on their review panel. So, how can they make an informed decision, when there is NO HAEMATOLOGIST to understand everything about my case? After living with this pain for more than 6 weeks, Bonitas finally agreed to cover the cost under Oncology benefits. At the time I was on the Standard option, and Bonitas advised that I should upgrade to the Comprehensive option, which would give me the best benefits. I upgraded to the Comprehensive option, at R10K per month, having faith. I have to literally scrimp and sc**** this together every month, but I have managed so far. My condition has since accelerated and I urgently need a stem cell transplant. The condition is extremely complex, so a 10/10 donor is the only answer to save my life. An international donor was found, but Bonitas REFUSE to pay in full for my stem cell transplant. They will only pay for a local donor. There is no local 10/10 donor, and despite many motivations, they are still refusing. The trauma that I am going through is indescribable. The anguish of having Bonitas play games with my life is something that I do not wish on anyone. My funds are now depleted, and they expect me to pay for my medication out of pocket (about R46K per month), and in addition, if I want to go ahead with the international donor, I must also come up with another amount of about R200K. I am not sleeping at night. I do not have the finances to pay all these monies out of pocket. It is ******** that Bonitas makes decisions about your life, and feel nothing for you, as you are just a number. As long as you pay your monthly premiums, everything is good in their world. Everyone has a right to life. Bonitas does not have the right to choose whether they let a client live or die, if they have been presented with a curative option. Please - rather join another medical aid, as this one is just a machine, and you are just a number. Even if you take the best option available, Bonitas will entertain you, until your funds are depleted, then they turn their back on you, until 2025. By the way, with a 14,9% increase, I will be paying almost R12K per month from next year ... Regrettably there is no option to give a ZERO rating, but Bonitas does not even deserve 1 star.
159 replies
22 months ago
Linklayer delivers service, and truly look after their customers
Linklayer delivers service, and truly look after their customers. Simone's team is superb. Nothing is too much trouble for this team of customer-centric individuals. We highly recommend their service!
0 replies
43 months ago
Michael was very eff...
Michael was very efficient and friendly, a pleasure to have chatted with him
133 replies
43 months ago
Blue Security ... making a mockery of my security
This company has let us down so badly, our security has been compromised for weeks on end, and you simply get nowhere with them. We installed an alarm system with beams just over 7 months ago, and we have had nothing but problems. Inferior equipment and Inferior service seems to be the norm, and to be precise - I HAVE HAD ENOUGH OF YOUR NO-CARE ATTITUDE. You do not even deserve 1 star, but there is no option for a big fat zero. This is just the tip of the iceberg; there is a lot more information available for the unsuspecting consumer, but for now all I will say is BEWARE OF BLUE SECURITY
266 replies
48 months ago
Keshia was very prof...
Keshia was very professional, it is always a pleasure to interact with the team
134 replies
50 months ago
Blue Security is unprofessional and has ZERO respect for customers
We had an installation booked today for 10.30. The technician failed to arrive. I had to phone your office and was told he had a puncture. We live in a society where cell phones are the norm. Zero courtesy from him in failing to phone and explain what has happened. In preparation for the job, we have dug several trenches on the property, which now have to be closed up, and redone tomorrow. And when I made yet another call, asking to speak to the MD, Sashnie informs me "nobody is allowed to be put through to the MD" - really.??? I too am the MD of my company, and I speak to suppliers a day long. Blue Security, I do not accept this situation at all. It is unprofessional and disrespectful of your technician to arrive half an hour late, and when told to leave site, he says "I made a mistake". Your mistake, my time and money. I am totally disgusted!!!
53 replies
51 months ago
Beware of Arctic Breeze's subcontractors
The service was good until your sub-contractor arrived at our home. They are totally disrespectful, have no idea of customer service, dirty clothing and shoes, arriving in a vehicle that does not appear to be road-worthy, and then having the audacity to subject us to their stinking attitude, to the extent that they were ordered to leave our property. You want to use sub-contractors - this is the price you pay, as it is a direct reflection on your brand and no excuse. We have since given the business to another supplier
60 replies
Review Distribution
5 Star
4 (25%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (6.25%)
1 Star
11 (68.75%)