KL
kennedy L
Active since Mar 2013
25
Reviews
0
Industries
Reviews
25 reviews7 months ago
Phase Energy is simply a **** - STAY AWAY!!!
Review of Phase Energy (**** **** ****!!!) I would not recommend Phase Energy to anyone considering a solar installation. Since the system was installed at my house, it has never worked properly. The company has shown little transparency and poor communication — they only respond when I chase them for updates. Please note that even the solar panels I received were 8 x 545kw instead of 550Kw as advertised. Their electrician does not inspire confidence. I had to Google the Deye 6kW inverter error code (F18) myself and point him in the right direction. Despite checking his connections, he initially told me the inverter needed to be replaced. Now, after weeks of back-and-forth, I am suddenly told it is not the inverter but something else. This inconsistency shows a lack of expertise and professionalism. To make matters worse, he failed to fix the F18 error when he came on Friday, 19 September, and concluded that the inverter must be faulty. He then made another appointment with me for Monday, 22 September. I asked my employer to excuse me again for today. Guess what, when I called, I was told that the electrician had taken his car for service, then I asked if he couldn't Uber or come with the other guy's car. I did not receive any feedback, but given the track record so far, I have little confidence that the issue will be resolved. Phase Energy has wasted my time and money, left me with a non-functional solar system, and demonstrated very poor accountability. If you value reliable service, honest communication, and technical competence, I would strongly suggest looking elsewhere.
0 replies
12 months ago
This Agency is not to be trusted: Awful and *************
I would not recommend buying through Watson Properties based on our experience. When we moved into the property, we were met with a number of serious issues that were clearly known beforehand but not disclosed to us. Fixtures had been removed, there were gutters lying all over the yard, ******* left inside the house, and exposed, hanging electrical cables—completely unsafe and unacceptable. The pool was in a terrible state, murky and clearly unmaintained. After moving in and deciding to remove the carpets, we discovered the house was actually damp. This is a major concern that should have been communicated prior to us taking occupation. It's clear to us that Watson Properties was aware of the issue, yet chose not to disclose it. The lack of transparency and the poor condition of the property point to serious negligence. We expected better professionalism and honesty from a real estate agency. Extremely disappointing experience.
0 replies
14 months ago
None compliance with POPIA
I recently made a cellphone contract with Vodacom and received a new number. On this number I am receiving an influx of calls and messages about Andrew. I have made numerous attempts to try get someone from the ISP to resolve this matter but even TOBi the sales agent bot is unable to assist because it cannot authenticate my ID. I am writing to Hello Peter to get their attention and resolve this matter urgently. I have been seeing information about Andrew that I am not supposed to see in respect to the POPI act law. This number is allocated to me but still belongs to someone else. I want a fresh clean number that has never been allocated to anyone else, or Vodacom need to ensure that the above is in order. If I do not get a call back as I have made numerous attempts already and also tried their 082 135 number which did not work for me, I am forwarding this to ICASA and FAIS Ombudsman.
71 replies
24 months ago
Suspicious Business Operations: Payment received but no proof of payments
I am reporting on behalf of my mother Irene Mamaphikela Irene in regard to a funeral claim that I submitted on her behalf to Sanlam Sky. My query is that Sanlam Sky failed to provide us with a proof of payment that I have been requesting from Vuyo Mbambisa. This is too suspicious in my books that a business can go over a months without providing us with a proof of payment. I Kennedy Lekoko, also did not receive any proof of payments when I submitted a claim from my late brother Ronny Lekoko of which I was nominated as a beneficiary. I need Sanlam to fashion me with two proof of payments policy number SG62293510 (my claim) & my mother's claim with reference on her ID: 4804270266084.
106 replies
24 months ago
Discovery Health Maternity Benefit is LOOTING Scheme!
Hi All, I am writing to you with a heavy heart and shock from how the Discovery Health Medical Scheme (DHMS) illtreated myself and my partner when it comes to the claims for services we have used and have benefits from. In 2023 April my partner told me that she is pregnant, and we were super happy to know that we are pregnant. After a week or so, my partner reminded me to activate the Maternity Benefit (MB) from DHMS. I went through the Discovery app on its entirety to look for the option for activating this option (please keep in mind I am the main member – I will explain), however, I could not find this option anywhere in this app. I tried various times to call and get assistance over a period of time but failed to reach their service agents to assist and I also tried the Discovery Health WhatsApp and their website, and only realized it was a chatbot and did not get what I was looking for – this was and still is exhausting. In my busy schedule I let this matter slip through the cracks and eventually I went back again trying to resolve the issue by calling and Googling where this option is on the app. I failed and during this time my partner was already busy with her Obstetrics & Gynecology consultations. On the app, I eventually used the Emergency icon to contact their medical emergency services since I could not get in touch with their service agents to ask for help. I explained to them briefly that I needed someone to assist with activating my MB on the app, they forwarded my call to the right department when I spoke to the service agent. I explained to the service agent the above and asked him to assist with this option of activating the MB of the app. The agent also tried to assist, and he eventually said to me over a phone call that he needs to check some reference manual where this option is on their app. He managed to get the section of this reference manual that said or indicated that only my partner can activate this MB via the app. I was shocked and appalled about the shallow design thinking around this. I immediately asked him to explain to me as a client how on Earth was supposed to know this when he himself did not know about this, let alone the fact that he works for Discovery. Fast forward to this, he explained that he will not be able to backdate the claims since I do not have a reference number that indicates that I have been trying to reach them or that I spoke to someone prior to this. I asked to speak to his line manager of which I explained that there is no way Discovery Health would not backdate claims for services I have received when I am paying an exorbitant amount of money just to get a decent service from them. I further explained to her that I will not accept the decision that they can’t pay just because I do not have a reference call to show that I spoke to one of their service agents or tried to reach them back when we discovered that we were pregnant. I explained to her that perhaps she or they as DHMS do not understand that most of us are breaking our pockets monthly so that we can entrust them with giving us services that we deserve in a time of need. In addition to my list of arguments in this lengthy call, I explained to this line manager that there is no way you can omit the functionality from the main/principal member (male or female) not to be able to activate the Maternity Benefit and I highlighted to her that perhaps she goes back and explain this to the decision makers that this is wrong. I mean what if my partner lost her smartphone then what because their website, I could not locate this feature. Moreover, the Discovery Health rejected various claims that they received during this period and I ask, how is it that you reject so many claims on my account without, calling or emailing me to inform me that you have been receiving numerous claims of which we have rejected because it could be *****ulent since I did not have the MB activated and find out whether or not these were legitimate??? The answer to this question is simple – maladministration and business practices. This is a ticket to loot from customers so that come the financial year end, they can celebrate profits with our hard-earned money. I have outstanding claims of more than R 15 000 that Discovery needs to settle. Hello Peter, please help with this, thank you.
106 replies
24 months ago
The worst customer service on claim submission
I have sent a motor accident claims application to Old Mutual and I still have not received any assistance. I also did call in and I have been transferred to the Claims department only for the phone to just hang up. This has to be one of the worst customer service I have ever had. I has been over 2 weeks now since I have last submitted a claim.
53 replies
30 months ago
Poor awful quality of flowers
I have used Netflorist for a few years now to order birthday flowers and chocolates. This year, the experience was awful. I received flowers of which I paid R839 and they were in very terrible state, they were not worth the amount. I informed Netflorist to come collect their flowers and I want my full refund to be paid back via Facebook. They agreed and said they will refund the money in a max of 3 working days, it was been 9 days now and no payment has been received. Their quality of goods has dropped and I don't foresee myself using their services anymore!!!
0 replies
37 months ago
No communication or assistance
I have been sending various emails requesting for assistance regarding my rental amount that the landlord refused to pay. I'm still not getting the assistance I need.
0 replies
38 months ago
Zero Customer Satisfaction
I had a minor accident and one of the headlights was broken and minor scratches on the car. Upon approval by the insurer, my car was with Omnia Panelbeaters for 6 months+. When I went to collect the car the supposedly new headlight they had replaced was faulty in that it only runs the daylight lights rarely and at night it doesn't switch on the beam light at all. I tried to get them to resolve this and they wanted more money from my insurance to fix it when their account have already been settled. On top of this, there was no commitment and communication, and the lies from these guys is unmatched.
0 replies
38 months ago
Horrendous Car Insurance
Horrendous car insurer. I have have been in an a minir accident early October 2022 and only had the courtesy car for less than 20 days. I am now going to the 6th month without a car thanks to Momentum and their preferred Panelbeater Tutuka Motor Lab. I wouldn't recommend Momentum to anyone!
56 replies
Review Distribution
5 Star
3 (12%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
22 (88%)