EL
etienne L
Active since Mar 2013
6
Reviews
0
Industries
Reviews
6 reviews3 months ago
WE CARE refrigeration repairs do not care
DO NOT USE - Charged R2,900 for work NOT done + damaged working parts Called them to fix freezer icing. They made adjustments, charged R2,900. Original problem STILL not fixed. Worse - they disconnected my ice maker (confirmed by LG official technician). Ice maker worked before they arrived, stopped after. When I refused to pay, received what I consider a veiled threat: "Will meet again." Cost me R650 plus to get LG to fix their damage. Use authorized service centers only.
0 replies
10 months ago
Failure to Pay Refund
I accidentally on the 3rd of June 2025 paid an amount of R10,250 into my Telkom account, despite having cancelled my Telkom landline service a year ago. I immediately went to Telkom Direct at Century City, Canal Walk to process my claim for a refund of this amount. On 11th June, I received an SMS from Telkom indicating that the matter had been resolved. When I made a telephonic inquiry for further details, I was assured by a Telkom telephone consultant that the refund would be paid into my bank account within 14 days. However, when the promised timeframe passed without any payment, I called Telkom again on 30th June. This time, I spoke to a different operator who told me she would get back to me regarding when the refund would be paid. To date (2nd July), I have received no further communication from Telkom, nor have I received the refund payment. I consider this to be extremely poor business practice. When a company gives you a timeline for resolution and fails to meet it, the very least they can do is communicate with the customer about delays or revised timeframes. Instead, I've been left in the dark about my R10,250 refund. This experience has reinforced my decision to cancel my Telkom services. Their customer service and follow-through on commitments is unacceptable.
0 replies
70 months ago
Unable/Unwilling to process my order!!!
After emailing the parts/cutting list to the company, I received a reply the next day from Leo that he is unable to process it and that I must provide a summary of what I want to have done. He indicated that they were short-staffed. I convinced him to proceed nonetheless with the order and he agreed to do so. I then visited the company an hour later to check whether they have in fact done anything. Leo had my order on his Computer and undertook to process it and provide me with a quote before the end of the day [17 July 2020] Until today I have not heard from him again. I was recommended to buy my timber from this company by a well-known icon in the woodworking fraternity, namely Buster Tinsley. I have subsequently obtained the same order without any problems from the Board Store.
0 replies
72 months ago
Conn artists!!!
I visited the store in Canal Walk this morning as indicated below. The support rep indicated that it would cost me R 4000 to repair my phone and that it would take 4 to 5 working days before I would have my phone back. I told him that I would think about it. I then walked to the Samsung store further down the aisle in Canal Walk. The technician there simply pressed the bottom volume and start the button simultaneously and it switched on immediately. I can come to no other conclusion than that I was conned and given fraudulent advice at the store. I shall, therefore, report this to the relevant authorities and make it known on all the relevant social media platforms.
0 replies
131 months ago
Theft of iPod from my vehicle --C1953M
My girlfriend and I took our vehicles on 19 June 2015 to check the alignment and to repair a punctured spare wheel. We left the vehicles at intervals at the premises. We took our valuables from the vehicle but I forgot to take my iPod from the cubbyhole. The iPod is connected to my sound system and forms part of my music centre in the vehicle. On 28 June 2015 whilst we were driving in my vehicle to Houtbay I discovered that the iPod was stolen. I went to the premises in Montague Gardens on 2 July 2015 and spoke to Aubrey Farrell. He was unable to assist, but made a few phone calls. Eventually a Mr Lawrence Speedy from head office phone me. After listening to my story he indicated that they could not help as they had no evidence that their employee/s in fact stole my iPod. I felt that this was unacceptable as my explanation to the effect that my iPod always remained in my cubbyhole, is therefore not visible to anybody and that it must have been stolen by the person that took my vehicle for a test drive on that particular day , provided sufficient information and proof. I intend to take this matter further in court.
0 replies
134 months ago
Cover-up of theft at Virgin Active Century City.
My friend's sister , Anja,went to the gym at century city. After completing her exercise program she went into the locker room to shower. Whilst in the shower her locker was forced open The gym was very quiet and there was nobody else in the locker room. She is a foreign visitor that has recently moved with her husband to South Africa. She immediately phoned her sister, Elena, who is a resident in South Africa and she came to assist her. They were met with antagonism and very little cooperation by the staff in general and in particular a person called Leigh Roberts. They summoned the police to the scene. I went with both of them to a meeting on 9 March 2015 with Mr Neville Africa. He undertook to contact the risk management department/claims department to speed up the process. We told him that an Apple cell phone and iPod was stolen from the gym bag in the locker room. We also provided him with quotes for the replacement of these items. I sent him an email with photographs photographs confirming the sequence of events. To date we have received no feedback.We suspect staff members are involved. Therefore the cover up.
76 replies
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