VN
Veez N
Active since Apr 2013
28
Reviews
0
Industries
Reviews
28 reviews31 months ago
Pnp asap are ******* and ****s
Nobody seems to understand my issue and investigate it. I was credited the amount to my asap account on the 2nd of Sept I requested the wallet payout but that did not occur. I sent bank statements but your team does not seem to care or put an ounce of intelligence to understand the problem at hand. This is why people use Sixty60. Because PNP are *******
130 replies
33 months ago
There is one Angor Specialist that actually helps
Having engaged with Angor for years, it was always a frustrating conversation to have to due the agents having a lack of people skills or just having poor turnaround times. Samantha Govender on the other hand was a breath of fresh air and a pleasure to work with. She responds almost immediately with documents that I had to ask other Angor specialists twice.
60 replies
45 months ago
Mockery
This is purely offensive to the Indian community. What gives you the right to mock the languages and say "Namastay in bed" as your social media post???? It may not be your culture but it is distasteful Please remove this!
268 replies
65 months ago
Brilliant delivery service
This is the first time I have purchased from Pandora SA online and I must say I am quite impressed. I placed an order on 23rd December and received my order the next day even though Christmas orders were closed. Very happy indeed.
0 replies
70 months ago
Missing items from order
When Edgars delivered my package earlier than expected, I knew it was too good to be true. One of my tshirt set's with SKU 34426361 was not delivered completely, both the tshirt inner and the tag are missing. The top was not cheap but the half that did arrive is all squashed up! Please sort your nonsense, do quality checks and refund me. What must I do with half a top!
106 replies
71 months ago
Useless online service
Placed an order on 6th May. After weeks of waiting for your pathetic service, I finally received a tracking number on 26th May stating that the order is out on delivery. It is now June and I have not received anything as yet! Where the hell is my order?? I called the call centre on 2 occasions with promises that they will call me back. That was a lie, I'm still waiting for a call back. I sent a DM on Twitter, that was blatantly ignored. I understand that you have a backlog but so did other retailers so you should stop using that pathetic excuse as they made a plan and delivered, your lies and excuses sre not acceptable anymore. Really tired of you. This is going to fall upon deaf ears but just deliver my order asap. Order number is listed as the reference number.
210 replies
74 months ago
No refund after a month!
I would like to raise a complaint about a refund Sweepsouth refuses to pay. On 1st March 2020, the Sweepstar finished her tasks early and fraudulently did not indicate as such on the app causing me to pay the extra amount for work not done. I raised this complaint and indicated for a refund. Since then nothing has been paid out. Your support people are absolutely useless. Instead Williams keeps promising she will give me feedback but ignores my emails point blank. This is unacceptable customer service and a level of theft. Please refund me immediately and stop saying it went through when it clearly did not and then blame my bank. The fault is not with me but with your **** systems and daylight robbery. Sort this out.
105 replies
74 months ago
No refund received - no answer from Hyperli
I requested a refund for a voucher purchased. The voucher was purchased on 6 March 2020 and the refund was requested on 17 March 2020 which is within the 7 working day refund frame. The refund was requested due to the COVID-19 outbreak with ticket NRF0000026063. Since then I have not received any feedback. My emails are constantly ignored. With the worldwide crisis, it is not safe to visit any place. This is poor customer service. Please look into this asap
0 replies
78 months ago
Pathetic customer service across all social channels
I have been trying to place an order online today with unsuccessful attempts. After selecting a collection store, I cannot proceed with the order as I receive an error every single time. The error is definitely a bug in the code. I have reached out to the Facebook team, sent a message on Twitter, logged a complaint on the website but have been ignored on every single channel. I also called the call centre but they could not assist and said the online team will respond in 48 hrs. Given that your website is broken, should the team not be doing UAT before launching a big Black Friday sale? I cannot place the order and if my items are out of stock or move to the original price when you eventually get your act together, I will be upset. This is negligence and pathetic customer service. Whats the point of us raising issues when we are ignored. Please sort this out as it makes you look bad.
210 replies
80 months ago
False advertising
I received an email from NWJ on Friday stating: "18ct Rose Gold & Diamond Band also Less 50% Now R3077.Shop them today in-store or online" but its not listed on the website. I checked the entire day after the mail was received and again on the weekend but I don't see it listed anywhere. I then went to the store and they had no idea what the email was about and said it will never be that price for 18ct. How do you send out emails with the intention of customers purchasing but dont update your staff and systems accordingly. This is very poor service. The promotional email came from you. We expect to buy at the price YOU indicated. Please sort this out
105 replies
Review Distribution
5 Star
1 (3.5714285714285716%)
4 Star
1 (3.5714285714285716%)
3 Star
0 (0%)
2 Star
9 (32.142857142857146%)
1 Star
17 (60.714285714285715%)