DM
Dirk M
Active since Apr 2013
29
Reviews
0
Industries
Reviews
29 reviews15 months ago
Naked put a smile on my face
I was very skeptical about Naked, not only of the name, but I had difficulty uploading photos of my vehicle and submitting a claim without paper work or speaking to anybody seemed to good to be true. I must confess they succeeded my expectations by far. After I logged my claim, it was in a matter of minutes, I started receiving phone calls and about 2 hours later was claim was approved, the service provider contacted me and all was arranged to have my vehicle repaired. Well done Naked!
56 replies
18 months ago
VA Auto Repairs exploiting customers
I am from Ellisras and bought a Renault Koleos for my grandson. I did an inspection on the vehicle and noticed the left outer cv joint boot was cracked. I went to my local MIDAS shop, bought 2 replacement boots. I had to go to Midrand for a week to attend meetings so called a few auto repair shops close to where I will be during the week and "Steven" from VA Auto sounded as an honest guy and knowing what to do. I dropped my vehicle of at around 08:00 Tuesday morning. They VA Auto were requested to fit the 2 already bought cv boots as well as supply and fit the inner cv boots. I got a message around 13:00 saying they have only started to strip and won`t be able to finish on Tuesday. I agreed that they can finish on Wednesday, I got another message at 10:00 Wednesday saying they are done stripping but my cv joints, both side were damaged and need replacement and that the outer boots I supp**** dont fit. I then requested a quote and was completely faberblast by the cost, very close to R10K, I only got my vehicle on Thursday. As I mentioned I did phone other repairers in the area and the most expensive quote was R5.5K and that was stripping both shafts,fit and/or recon cv joints and supply 4 boots.I sat between a rock and hard place, my car was un driveable so I had to pay. The worst part is they threw away my invoices for the "incorrect" cv boots I supp****, meaning I am stuck with them and another R860 waisted.
0 replies
18 months ago
Be careful for sales people while on vacation
We were visiting Waterberg Game Park during the weekend of 26 to 29 July. We were approach by Franco from the holiday club (VBAIN INVEST) who did mention that he went through our profile and noticed we are paying a high annual levy fee for not having a lot (46) points. He then made an appointment Saturday at 11:00 to discuss our current situation as well as seeing where he can assist us. We did sit together on the Saturday, we did mention that we had timeshare at Bakgatla and Durban Spa, he said that they (THC) might be interested in taking over Bakgatla but not Durban Spa. We arrange to meet again on Sunday to finalize the deal. He came back on Sunday and told us that they (THC) have decided to give us 20 points for our Bakgatla timeshare. In addition, we need to purchase 15 extra points so that we have a total of 81 points, which will ensure we qualify for lots of extra benefits on the “PIER” ranking. We were not told that the Bakgatla levies had to be paid every year and that we only now have 61 points. We were told that he will mail us the contract as we had to sign on a tablet without reading anything, we had 5 days cool of period. We only received a mail with the contract on the fifth day, the contract had numerous spelling errors and it was only then that we saw the details of the Bakgatla deal. We were also told that we had 8 pre-owned points that he will convert to live long points, this never happened and still shows on our profile as pre-owned points. We have written several mails trying to cancel the mislead, contract but without any luck. We now have R21000 debt, a timeshare that we have to pay the levies for although we cannot make use of it.
53 replies
23 months ago
Best Insurer Ever
Very quick to update cover and to increase and or decrease value of goods
53 replies
36 months ago
Worse Insurance Experience in 42 years
I submitted a claim for my cell phone which fell from my pocket whilst I was climbing out of my roof on 13th April. The phone was collected the following day, and I thought well this is good service. Well, that was where the service ended. I have called King Price several times, always get the same story they will follow up with the service provider and get back to me. It never happened until last Friday the 21st April when I received a call at 16:44 from King Price stating that the service provider tried to contact me several times but could not get hold of me. I asked for the number of the "so called service provider" checked my incoming phone list, not one call from them. This morning (Monday 24th April) I received another call from the same lady who phoned me on Friday giving me the price for repairing my phone and ask?????? if they must continue with the claim. 3 Hours later the service provider called me stating that the phone was delivered on the 17th of April, but they only received the go-ahead from King Price today (Monday 24th April), but I first need to pay the access amount and sent them proof before they can start repairing the phone. this is now 12 days later, and only now will something start to happen, if I pay my access. This is the worse claim experience I have had in my 42 years dealing with insurance companies..
53 replies
41 months ago
Worst tyre dealership in Gauteng
I bought secondhand tyres from this dealership "TYRES FOR AFRICA" in Midrand Gauteng, the guy working there inspected the tyres and guaranteed me they are in very good condition. I had them fitted two days later, as I am from Lephalale, on my rims and the worker pointed out that there are bubbles on both tyres. He did however managed to balance them but the steering wheel shakes like crazy above 80km/h. I immediately contacted the dealership and showed them the bubbles on the tyres and requested a refund. They refused, I tried to get them to give me other tyres in return but that they also refused saying I have to take the loss.
0 replies
49 months ago
ABSA THE WORST BANK EVER
I have been banking with ABSA for more than 35 years, I applied three times for home loans which wasn`t granted, I did however have success with these home loans with Nedbank, FNB and SA Homeloans. This should have triggered an alarm but I stayed with ABSA. I last week Wednesday 30th March applied for a personal loan at both ABSA and Capitec, Capitec informed me on Thursday that I was successful. I phone ABSA on Friday the 1st April, spent 1 hour on the phone but after my call was dropped the third time I just left it. I tried again today Monday 4th April to get feedback on my application. I spent more than 2.5 hours on the phone, at least 3 people did answer but after hearing what I was looking for told me to hold the line for 2 to 3 minutes but then just dropped the call. I have decided that ABSA is possibly the worst bank when it comes to customer service and would surely not recommend them to anybody. I have also decided to switch to another bank as it is clear that ABSA do not care for their clients.
222 replies
51 months ago
Extract Essentials are a Scam company
I ordered online hemp oil from cbd extract essential. I made the payment and I noticed that the amount that went of my credit card was much higher than the price advertised (6 times more), I immediately felt something wasn`t right. I then went through onto their website which is: cbdextractessential.com. I noticed they have a contact e-mail address: support@cbdectractessential.com. I wrote them numerous mails with no reply. I the notice underneath their website that they are part of a bigger company called Mariposa Technologies Limited, I the started mailing them but also without any feedback. I think this company is a scam and people must not order any products from them.
0 replies
51 months ago
Worst Casino in South Africa
We visited Grand West casino last week Saturday 22nd January and I just want to say that it is by far the worst service we got from any other casino we visited in the country, this include Tshogo Sun, Peermont and even some of the smaller casino`s like Vegas Bingo, V- Slots etc. The poor service started when we entered, we had to que in a long row to get our valid MVG cards cleared, once inside there are several bars and lounges but only one seems to be open at a time with one barman/lady working behind the counter. There are no waiters serving you while playing in the machines. So every time you need to cash out from your machine go stand in a que for 20 minutes or more get your drink and then start looking for a new machine. Maybe we are spoiled in Gauteng but at all our casinos we are getting served while you are playing and you can order food and or any drink.
0 replies
53 months ago
No more : "Afrikaans Kultuur" at ATKV Resorts
My wife and I took a group of matrics to go camping at Buffel****rt resort (7 to 15 December), my son wrote his last subject on the 6th. On our arrival we noticed several matric groups at the camp site and thought it is a good thing and hoped that the resort will arrange something for these young people to keep them busy. Unfortunately this never happened, our group were remanded twice for being too load and playing music from their vehicle, I then personally spoke to the head of security about this because all the matric groups were at some stage playing music, he then said that it is fine if the music is played from a "boom box" but not from a vehicle, I then went through the camp rules and it clearly stipulates no load music after 11 and nothing about playing music from a vehicle. It was a Friday afternoon and I then suggest that why don`t the organise or cater for these young people as they obvious know that they are there and do cause concern. He then said that the youngster are allowed to use the "LAPA" at the gate at any time and throughout the night if they which, there are braaiers there and they can bring their own music and enjoy themselves. But then he added that unfortunately the "LAPA" was booked out for the whole week-end, Friday to Sunday. So his suggestion was worthless, I asked for any alternative place or area the youngster can use but was told no nowhere. The youngsters had to keep them selves in and behave until Monday. Monday my wife went to reception to arrange for them to now use the "LAPA" but was then told it cost R600 per day to use it, this was not mentioned by the head of security. The other concerns I have is that all the activities like super tube, games room etc closes during lunch time, I mean really is this necessary, and when we asked about this we were asked if we will pay their overtime if they had to stay open for lunch time, what a insult. And now my biggest concern is the fact that ATKV resorts are suppose to be for afrikaans speaking people to share and do things in their culture, but when one phone for any enquiry you get the option to be helped in English or Afrikaans, when I went online onto their website to complain about my experience, all the questions were in English. I also notice a lot of non Afrikaans speaking people in the campsite, which for me doesn`t make sense and it leave me with no choice but to cancel my membership with this so called "AFRIKAANS KULTUUR" movement.
0 replies
Review Distribution
5 Star
3 (10.344827586206897%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
10 (34.48275862068966%)
1 Star
16 (55.172413793103445%)