Janetta S

Active since May 2013

Reviews

Industries

Reviews

37 reviews

3 months ago

Mellins- Customer service: absolutely absolutely absent!!!!!

I am really astounded by the lack of service by Mellins personnel at the two branches (Kolonnade and The Grove) I had the unfortunate dealings I had at both branches. They are friendly enough when you deal with them in person at the branch, but unfortunately that is where the client service stops. Aftercare is absolutely non-existence, when they are supposed to reply on a matter at hand, dead silence. For example I am waiting for sunglasses that ordered (and paid for) on 18/05/2026. The branch did not have the sunglasses that I wanted, so they ordered it from Bloemfontein. Today is Saturday 23/05/2026, and I am still waiting for the sunglasses to arrive from Bloemfontein. When I phoned (one of my many phone calls) the Kolonnade branch to enquire about the arrival of the sunglasses, the shop assistent (gentleman) told my they are still waiting for the courier to arrive?? Really, 5 days from Bloemfontein??? Mellins, maybe you should consider another courier service??? And, then of course am am waiting (2 days now) for any kind of communication from the The Grove Mall, anything about my second pair of sunglasses that I bought. Dead Silence. When I receive the sunglasses that I bought hopefully this year), it will be the last time that I will make use of your services or buy anything from Mellins, and I want to warn any future clients to reconsider using Mellins if they want to receive any after sales/ support.

0 replies

Briefly News

5 months ago

Briefly South Africa: Worst **** news ever!!

Briefly South African, you have no idea what you are talking about. Lie upon lie.. Hope you all sleep well at night. All of you are guilty: 📰 Senior Editors & Desk Heads Maryn Blignaut – Editor-in-Chief (leads the newsroom).� Rianette Cluley – Media Project Manager (manages editorial projects).� Sibusisiwe Lwandle – Head of the Entertainment Desk.� Tshepiso Mametela – Head of the Current Affairs Desk.� Nomso Obiajuru – Head of Sports Desk.� Briefly Briefly Briefly Briefly Briefly 🖋️ Reporters & Journalists Justin Williams – Current Affairs Journalist / Opinion Editor.� Jade Rhode – Human Interest Reporter.� Hilary Sekgota – Human Interest Desk Journalist.� Reeshni Chetty – Senior Current Affairs Reporter.� Tebogo Mokwena – Deputy Head of Current Affairs & Writer.� Denika Herbst – Human Interest Writer.� Briefly Briefly muckrack.com Briefly Briefly Briefly This list reflects key editorial and reporting staff frequently bylined on Briefly News articles. It’s not exhaustive (more contributors exist), but these are some of the main names associated with reporting and editorial leadership at the outlet. � Briefly Shame on all of you!

0 replies

Gems (Government Employees Medical Scheme)

7 months ago

SHAME ON YOU GEMS - YOU ARE PLAYING WITH PATIENTS LIFES!!!!

VERY BAD SERVICE the last few days. I am relocating to the USA soon, obviously I need a 3 months supply of my chronic medicine. I have completed and e-mailed all required documents. I have a special scenario / circumstances with needed to be sorted out by GEMS's Chronic Medicine Authorization department of GEMS. I spoke to a few people at GEMS today. Nobody is willing to help, let alone allowing to explain. I want to especially mention 'ANEL' , she was not very friendly to start with, and then she was plainly rude, she eventually put the phone down in my ear!!! Shame on you GEMS!!!!! Not willing to assist with my 3 months supply of chronic medications. I am asking you, how am I and my dependent going to survive without 3 months of chronic medications??? I am going to hold GEMS responsible for any medical issues that IS going to happen without our medications. This is life and death possibilities!!!!! And shame on you, GEMS for employing someone as rude as ANEL to work with your patients?? I am utterly disgusted (how are we going to survive? - GEMS please answer me!!!). Janetta Steyn ONYX: ***

5 replies

Supersonic

12 months ago

Supersonic, please stay very far away!!!

Please stay very far away from this ISP for your own sanity. Their fibre service is extremely unstable, unreliable, throttled (even though they say it is not). I am trying to stop my service from them with immediate effect, but they say it's not possible!!! Where in your life have you ever heard of such a thing? I can't do my job, I am missing deadlines one after the other, and there is a possibility that I can lose my job because of them. I am on the verge of climbing in my car, take their router and burn it at their reception area. I have never experienced such bad service from any company in my life.

0 replies

Supersonic

13 months ago

Supersonic: Extremely *********** company. Stay away for your own sanity.

Stay very far away from Supersonic. I am a new client, and have bad experience and then more bad experiences. If you have a lot of free time on your hands, sure let them be your service provider. I have phoned on numerous occasions and each and every time I was holding on for more than 20 minutes each time, waiting for someone, anyone just to answer the phone. When someone eventually do answer, they can't resolve your problem, issue. Extremely frustrating. Extremely *********** company.

1 reply

Marara Pharmacy

14 months ago

Stay very far away from Marara Pharmacy

I have never in my life had to be exposed to such an *********** company, and to think they are a pharmacy! They put people's lives at risk. I have received medications from them on numerous times where the medication name and dosage is labelled on the box, then there is a totally different dosage inside the box or different medications altogether. They are putting patients lives at risk. They load the wrong information from the prescriptions on their system, their deliveries is always one wrong. Then when you try to phone them, and have to speak to a pharmacist, you will be on the line for at least 40 minutes waiting for someone to pick up. I have to phone them almost daily to try and get them to solve problems that they themselves created.

1 reply

TFG

14 months ago

DO NOT EVER OPEN A TFG ACCOUNT

Please do yourself a favor and DO NOT EVER OPEN A TFG ACCOUNT. They are the most *********** company in existence. Their customer service is pathetic, if you have a problem of some sort, they will put you through from one department to the next, never resolving the problem at all. Unfriendly, unhelpful personnel at their call centre and their account department is even worse.

1 reply

Capitec Bank

14 months ago

STAY VERY FAR AWAY FROM CAPITEC BANK.

Please, please stay as far away from Capitec as possible. They have no idea what they are doing. I have made payments on my Access facility, however they have lost the records of my payments, handed me over to attorneys and blacklisted me. Now they are unable to sort out their own bundle of mistakes. Their client service is pathetic and not capable to help. The one department has no idea what the other is doing. It is a total waste of time to go to a branch, speak to the manager, still unable to sort the problem that the self created. And they are most probably the worst when it comes to reckless lending. Please stay away from this bank (they are not even worth calling themselves a bank), there is obviously a reason why their bank charges are so cheap. It speaks for itself. Stay away for your own sanity.

2 replies

Capitec Bank

15 months ago

Capitec Bank - Stay away

Stay away from Capitec, very far away!!! I have a very uncomplicated question. I have been put through from one department to the next. Each consultant /agent more incapable to assist. Then there is their attitude and rudeness. Definitely going to take my and my spouses banking elsewhere. If I could, I would not have given any star at all. Rather -100.

1 reply

Capitec Bank

19 months ago

Capitec Kolonnade Retail Park Consultants extremely rude and unhelpful.

Capitec Kolonnade Retail Park. Very rude consultants, especially one Consultant her name is Meintjie (? Spelling). My experience is too long to share, but in short: From the start of our interaction she barely greeted me back. From there it went downwards quickly. Extremely rude, unpleasant, ATTITUDE, etc.

0 replies

Review Distribution

5 Star

3 (8.1%)

4 Star

1 (2.7%)

3 Star

0 (0%)

2 Star

0 (0%)

1 Star

33 (89.2%)

Janetta S

Reviews

Mellins- Customer service: absolutely absolutely absent!!!!!

Briefly South Africa: Worst **** news ever!!

SHAME ON YOU GEMS - YOU ARE PLAYING WITH PATIENTS LIFES!!!!

Supersonic, please stay very far away!!!

Supersonic: Extremely *********** company. Stay away for your own sanity.

Stay very far away from Marara Pharmacy

DO NOT EVER OPEN A TFG ACCOUNT

STAY VERY FAR AWAY FROM CAPITEC BANK.

Capitec Bank - Stay away

Capitec Kolonnade Retail Park Consultants extremely rude and unhelpful.

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