RM
Refiloe M
Active since May 2013
23
Reviews
0
Industries
Reviews
23 reviews3 months ago
Matieo, your exceptional service and expertise in candling my dual car insurance requests were simply top-notch
Matieo, your exceptional service and expertise in candling my dual car insurance requests were simply top-notch. Your speed, clarity, and insight were impressive. Thank you for making a potentially stressful process a breeze.
56 replies
5 months ago
Frustrating Tax Free Withdrawal Issue with FNB - Funds Reversed
I'm really my disappointed of withdrawal from my Tax Free account. I requested it on 26 Nov 2025, and was told it'd reflect by 3 Dec 2025. But today, the funds were reversed back into the account, meaning I need to reapply. This is frustrating as I urgently needed the funds and had made arrangements with debtors based on your commitment that I’ll get the funds on 3 December 2025. I trusted your initial communication. Please assist me urgently. I need clarity on what went wrong and a solution to access my funds ASAP.
53 replies
7 months ago
ABSA Nightmare - Refusing to reverse a transaction
On 3 September 2025, I paid R80000 at a Clinic through POS, this was for an urgent medical procedure that was to be done on 6 September 2025. The transaction wasn’t cleared, so I asked ABSA to reverse the transaction. I sent all the requested information and letter to Authorisations on 4 September 2025. On 6 September 2025, the R80000 was cleared and paid to the Clinic, not reversed as requested. I enquired about it on 8 September 2025 and on the 9 September 2025 Authorisations referred me to Private Assist/Private Banking. When I called I was told it has not been reversed and it can not be reversed as it was cleared and paid to the Clinic. The next step is to log a Dispute and the dispute process takes minimum duration of 21 days. I am really thinking of moving my account from ABSA because this is a real nightmare!!!
106 replies
9 months ago
Disappointed at Makro online purchasing - NO DELIVERY
I bought a laminating machine on 20 July 2025 but I haven’t received it or a refund from Makro. I was informed on 30 July 2025 that it’s out of stock and I send through my other 2 options on stock availability for an exchange but I have been ignored.
53 replies
9 months ago
Frustrated by FedEx
I had a smooth experience ordering from Shein, and I could track my order until it hit a payment block. However, I didn't receive any notification or message about an outstanding payment before delivery. Now, I'm having trouble reaching FedEx customer support, which is really frustrating.
212 replies
16 months ago
Lindokuhle was amazing, she assisted me without wasting any time, friendly, professional and spoke to me in my language
Lindokuhle was amazing, she assisted me without wasting any time, friendly, professional and spoke to me in my language. Much appreciated, happy holidays
56 replies
19 months ago
Hulani assisted me smoothly with excellence and made sure I understand
Hulani assisted me smoothly with excellence and made sure I understand. Thank you
53 replies
20 months ago
Hulani was very arti...
Hulani was very articulate and assisted me smoothly without hesitation or being unsure
53 replies
60 months ago
UBER - FRAUDSTERS - HLULANI GEORGE
I requested a trip and the driver charged me more than I was supposed to pay. The driver did not stop billing me, instead of below R100, I was charged R355. The destination that I requested was in Johannesburg CBD and I got off there. Then the bill came to say it is R355 and the destination is in Ivory Park Police Station in Midrand (I do not even know the area). Driver's name is Hlulani George and he was driving a Toyota corolla,
0 replies
65 months ago
Car Claim - Resolution was reached within hours
I would like to applaud Outsurance for a quick turnaround on a claim resolution (after being delayed by external parties), when this issue was brought to Quinton Kruger's attention, he did not hesitate to investigate and reach a resolution within hours. I am highly impressed and I would like to thank Outsurance once again, I made a right decision to Chenga Daai Den. Great thanks to Quinton!!
56 replies
Review Distribution
5 Star
8 (34.78260869565217%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
15 (65.21739130434783%)